README - HP Systems Insight Manager 5.3 with Update 1
you might want to stop or delete the task, and wait 5 to 10 minutes after the cancellation has completed
before running another data collection task.
If the data collection task is allowed to run to full completion without canceling, another data collection task
cannot be run for at least 15 minutes or the task will fail because it is skipped (this would be shown in the
STDOUT of the task instance).
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If you see that data collection failed because of a WBEM connection, it might be caused by a failed WMI
Mapper proxy. Complete the following steps:
1. Physically verify all of the configured Pegasus WMI Mapper proxies. From the Administrative
tools→Services menu on the server hosting the Pegasus WMI Mapper proxy, be sure the Pegasus
WMI Mapper is running.
2. If not, restart the Pegasus WMI Mapper if possible.
3. If you are unable to restart the proxy or if the Pegasus WMI Mapper was uninstalled, delete it from the
CMS WMI Mapper Proxy settings found in the Options→Protocol Settings→WMI Mapper Proxy
page.
4. Be sure you have at least one running Pegasus WMI Mapper Proxy configured in HP SIM.
5. Verify credentials for the systems.
6. Run identification on all systems.
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If data collection of a system fails with the STDOUT error, stating An error occurred connecting
to this system with the WBEM protocol. Check the system configuration, then it
might be caused by any of the following conditions:
• You failed to make appropriate port number entries in the wbemportlist.xml file:
/etc/opt/mx/config/identificationOn Linux and HP-UX:
On Windows: C:\program files\hp\systems insight
manager\config\identification
The folders listed above are the default folders and should be used unless you have changed the
installation folder location.
• You might have failed to set up and specify appropriate WMI Mapper proxy servers.
• You might have failed to specify appropriate WBEM credentials.
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If you run a data collection task on a storage host and select the Append new data set (for historical
trend analysis) option instead of the default option (Overwrite existing data set (for detailed analysis)),
the data collection task will fail and the data for that storage host is erased. To restore the missing data, do
one of the following:
1. Delete the storage host from the HP SIM database, and then discover it again.
2. Wait fifteen minutes, and run the data collection task again with Overwrite existing data set (for
detailed analysis) selected.
Database
A vulnerability in Microsoft SQL Server could allow remote code execution. To fix this defect, you must install
the patch provided at: http://www.microsoft.com/technet/security/Bulletin/MS09-004.mspx. Download
the patch corresponding to you version of Microsoft SQL Server and install on the database server.
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HP SIM performs database maintenance once each day at 1:00 am. If you want to change the timing of
this task, run the following command:
mxglobalsettings -s DbMaintenanceHourOfDay=Hour of the day
The default value is 1. If you set the value greater than 25, database maintenance does not run at all.
However, it can be triggered during data collection.
Database 17