HP Systems Insight Manager 5.3 Technical Reference Guide

• Obligation ID Platinum, Gold, or Silver pre-merger Compaq contracts provide a red access ID
(also called an obligation ID or software access number). Compaq Software Obligation IDs were
only issued in North America.
• Custom Delivery ID A free-form field to enter delivery ID information.
7. In the Site Information section, select the site information. To create, edit, or delete site information,
click Manage Sites. See “Managing site information” for more information.
NOTE: When you update the details for an existing company name, HP SIM automatically updates
the details for all systems with a matching company name. If you have multiple addresses for a single
company, use a unique company name for each one.
8. The Customer Contact section includes information about the contact person responsible for this
system.
• Primary customer contact Click Manage Contacts to create, edit, or delete contact information.
See “Managing contacts” for more information.
• Secondary customer contact Select information from the dropdown menu.
• Primary service contact Select information from the dropdown menu.
9. Click Previous to return to the previous screen, click Schedule to schedule the task, or click Run Now
to run the task immediately. See “Scheduling a task” for more information on scheduling options.
Related topics
• System Page
• Tools & Links tab
• Editing system properties for multiple systems
• Viewing contract and warranty information
Managing contacts
The Manage Contacts section includes at table listing customer contact information that has been set. The
table includes Customer Name, Phone, and Email Address. You can also create, edit, or delete contact
information from this section. Select the checkbox in the table heading to select all contacts, or select individual
contacts by selecting the checkbox next to the contact name. You can sort the table by clicking a field in the
table heading.
Related procedures
• Editing system properties for a single system
• Entering new contact information
• Editing contact information
• Deleting contact information
Related topics
• System Page
• Tools & Links tab
Entering new contact information
1. Click Manage Contacts from the Edit System Properties page. The Manage Contacts section
appears.
2. Click New. The New Contact Information section appears.
3. Edit the following information as needed:
DescriptionFields
System properties 587