HP Systems Insight Manager 5.3 Technical Reference Guide

On HP-UX and Linux:
1. Using a text editor, open the following file:
/etc/snmpd.conf
2. Insert the following information at the end of the snmpd.conf file:
trap-dest: X.X.X.X
Where X.X.X.X is the IP address of the enterprise management station.
3. Save and close the snmpd.conf file.
4. Stop the SNMP daemon by entering the following at a shell command prompt:
ps -ef | grep snmpd
kill -9 PID
Where PID is the process ID returned by the previous command.
5. Restart the SNMP daemon by entering the following at a shell command prompt:
snmpd
Browser
My CMS displays an error message "Communication with the HP SIM server has been lost".
The HP SIM portal relies on the CMS to respond quickly to all requests.
• If the CMS is slow to respond to one request, browser performance may fall significantly.
• If the CMS is slow to respond to two requests, the browser appears to lock up completely during
subsequent interaction. The browser does not send additional requests until there are fewer than two
outstanding requests.
• If four sequential ping-like requests each takes more than 30 seconds to complete, the browser displays
the message, "Communication with the HP SIM server has been lost", even though the CMS is responsive
to other browser sessions.
On a LAN, the browser receives a CMS response to most requests within 10 – 100 milliseconds. Requests
that involve database queries or secondary network communication might take a few seconds to respond.
The following situations might result in particularly slow response times. For example:
• Viewing large collections of systems or events.
• Specific or custom database queries taking an unexpectedly long time.
• Many users simultaneously accessing a shared resource, such as the database.
Solution: The maximum number of server connections can be increased in Internet Explorer and Firefox. The
default number of connections is two. HP recommends not to exceed ten. For more information, see:
• Internet Explorer: http://support.microsoft.com/kb/282402/
• Firefox: http://kb.mozillazine.org/Network.http.max-persistent-connections-per-server
When I try to browse to the HP System Management Homepage on the same Linux system on which HP SIM
is installed, I receive multiple browser warning messages.
Solution:
1. Open a terminal window.
2. At the command prompt, enter:
cp /etc/opt/hp/sslshare/* /opt/hp/sslshare
3. Press the Enter key.
4. At the command prompt, enter:
service hpsmhd restart
5. Press the Enter key.
614 Troubleshooting