HP Systems Insight Manager 5.3 Technical Reference Guide

The Home and Sign Out links are missing in the banner area.
Solution: Click the Refresh button at the top of the browser window.
I am receiving an HTTP 404 error when launching the Partition Manager through HP SIM.
Solution: If you have reconfigured the secure port for HP SIM, the port must be modified in the
/var/opt/mx/tools/parmgr-web-tools.xml file. To do this:
1. Edit /var/opt/mx/tools/parmgr-web-tools.xml.
2. Modify the port from 50000 to whatever you have configured the secure port to be.
3. Run /opt/bin/mxtool -m -f /var/opt/mx/tools/parmgr-web-tools.xml from the
command line.
The HP SIM service fails to start on a Windows-based operating system. Failures are shown in the NT
application log but do not state an explicit error.
Solution: Search the root directory for a folder or file named Program. If this file exists, delete it. If this folder
exists, rename it or delete it if the folder is empty.
After signing in to HP SIM, no systems, events, or tools appear in the console. In some cases, HP SIM might
not start correctly or display the sign-in page.
Solution: To resolve this issue, run the database integrity check command (mxconfigrepo) from the CLI to
verify that dependent items in HP SIM are properly defined in the database.
mxconfigrepo -c (for checking errors)
If errors are reported after running this command:
1. Stop the HP SIM service.
2. From the CLI, run mxconfigrepo -f.
Caution: If the HP SIM dependent items are not properly defined, running this command (mxconfigrepo
-f) deletes errant records, which can cause minimal data loss.
3. Start the HP SIM service.
If no errors are reported, call the HP support center.
HP SIM will not start.
Solution: Set the SNMP Trap Service to Manual instead of Disabled.
1. In Windows, select Start→Control Panel→Administrative Tools→Services→SNMP Trap Services.
2. Under the General tab, change Startup type to Manual.
3. Click OK.
HP SIM does not start on an HP-UX system.
Solution: If HP SIM does not start on an HP-UX system, the vps_pagesize might be too large.
To resolve this issue, run the following commands:
1. chatr +pd 4K /opt/mx/lbin/mxdomainmgr
2. chatr +pd 4K /opt/mx/bin/mxinitconfig
3. /sbin/init.d/hpsim start
This limits the virtual memory page size used for the data segment to 4000 for each of these processes.
WARNING: Changing the tunable kernel parameters might impact HP SIM and other applications. Be sure
to review the applicable manpages before making such changes.
HTTP event
After creating a new HTTP category, it is not listed in the criteria box on the Advanced Search page when
searching for new event types.
Solution: To search for new event types generated by HTTP events, select events by Event Category Selection,
and then select the event type from the and type is list.
HTTP event 627