HP Systems Insight Manager 5.3 Technical Reference Guide

DescriptionMessage
Connectivity problems exist or definable thresholds for disk
capacity have been exceeded.
Disk Cluster Monitor Resource
Connectivity problems for receiving system information exist.System Cluster Monitor Resource
The HP SIM service program has detected that SNMP services are
not installed or not running and, thus, will not make an attempt to
start the HP SIM application. The service program will then
terminate normally.
SNMP and SNMP trap services required by HP SIM
are not installed or not running
Disable logging the WMI errors. See “WMI Mapper Proxy” for
more information.
DCOM was unable to communicate with
computer<system> using any of the configured
protocols
Service and support
Service and support
Support for HP SIM is provided as an adjunct to support of the underlying hardware. The purpose of the HP
Support page is to provide you with a variety of product, service, and support related resources. In particular,
you can use this page to:
• Access http://www.hp.com/servers/manage. This website is devoted to systems management products.
You will find a wealth of product and service related information on this portal.
• Access the links to HP support home page and World Wide Web locator for phone numbers, online
tools, and information.
• Contact the HP Support Forum to get answers to your questions about HP products. The HP Support
Forum can be found at http://forums.itrc.hp.com/.
Keeping good records of your configuration can significantly speed up the troubleshooting process. Consult
the following list when you obtain assistance from your HP service provider:
• Management server make, model, and serial number information
• Operating system information, including version number, a list of all service packs that have been
applied, the Compaq SSD version, and Insight Agent names and versions that have been applied
• Hardware configuration information:
• Survey Utility output or Inspect printout
• System Configuration Utility printout
• Description of any third-party equipment that is not shown on the Inspect or System Configuration
printout
Service and support 721