HP OpenView Service Desk and HP Systems Insight Manager Integration User Guide

Importing items as Service Desk configuration items from the HP SIM database
18
By default, the configuration file imports all devices with the “Storage” product sub-type into the overall
Storage CI Category. After the devices are imported, they can be moved into more descriptive categories,
such as “Storage Array” and “Storage Switch.”
Figure 8 Switch Devices
Figure 9 Storage Array Devices