HP Systems Insight Manager 5.2 Update 2 Technical Reference Guide

Solutions
• Ensure that the CIMOM has this device in its list of devices to manage, and that it is able to connect
to the device and gather data for it.
• Choose a different CIMOM to manage the device, and then:
Enter the IP address and credentials for that CIMOM in HP SIM. See “Configuring HP SIM with
storage systems” for instructions.
1.
2. Delete the device from HP SIM and run a discovery task to discover the device through the new
CIMOM.
When running a Data Collection task, I receive the following error on the Task Results page in the Target
Details section for a storage system: An unexpected error was returned while writing to
the database.
Possible causes
• The database and/or LUN on which it resides is full.
• Some unanticipated data from the CIMOM could not be handled by the persistence layer or the
database.
• An unknown problem occurred in the persistence layer of the database.
Solution
▲ Make sure that the database has adequate space to insert new data.
Switch
After discovering and identifying an HP ProCurve Switch, the switch management page is not displayed
when I click the HP ProCurve switch link under the System Page, Link tab.
Solution: Change the System Link Configuration settings for the system.
1. Select Options→Security→System Link Configuration. The System Link Configuration page
appears.
2. Select Use the system full DNS name to use the full system DNS name instead of the system name.
3. Click OK to save and apply the changes.
Return to the System Page for the HP ProCurve Switch, and the link will now open correctly.
System
Systems displaying on the system table view page with Critical status do not display IP/IPX address and
have no system link.
Solution: HP SIM has assigned this system address to another node. The following scenarios can cause this
issue to occur:
• The system is temporarily removed from the network. When it returns, the system returns to a managed
state. This situation can happen when a laptop computer is removed from the network for an extended
period and its previous address has been reused by DHCP.
• The system could have changed names. However, this change was not discovered by HP SIM. HP SIM
continues to look for a system by that name.
Re-run discovery on the sub-net to resolve the above problems.
My SNMP parameters are not saved when I add a system with a host file. I created a file that did not exist
on the network. For example:
#$IMXE: Type="Server"
#$IMXE: SNMP_RET=4 SNMP_TIM=10 SNMP_MON=HP SNMP_CON=HP
1.1.1.1 myserver
How can I save the SNMP parameters?
Solution: This problem only exists when a system is not online yet. However, HP recommends the following
workaround:
650 Troubleshooting