HP Systems Insight Manager 6.2 User Guide

• B: Delivery blocked
• C: Cancelled
• Service Level The level of service specified in the warranty. This includes the amount of time HP
has to react to an issue, the time to resolution for a set of issues, and the type of response HP will
use to react to an issue.
• Deliverables A description of services offered with this warranty, for example, onsite support or
parts and materials.
Monitoring contract and warranty status
Contract and warranty status is shown by the following status types:
Table 20-1 Contract and Warranty status
DescriptionIcon MeaningStatus Icon
The contract or warranty is expiredMajor
Minor
• Contract information is temporarily
unavailable.
• The contract expires in 30 days.
The contract expires in 90 days.Warning
The system has a valid contract or warranty.Normal
No contract information was found. The
system might not have a serial number or
product ID.
Unknown
The Do not collect contract and warranty
data for this system option is set for the
system.
Disabled
Viewing contract and warranty status 89