PCoIP® Zero Client and Host Administrator Guide TER1206003 Issue 5
PCoIP® Zero Client and Host Administrator Guide Teradici Corporation #101-4621 Canada Way, Burnaby, BC V5G 4X8 Canada p +1 604 451 5800 f +1 604 451 5818 www.teradici.com The information contained in this documentation represents the current view of Teradici Corporation as of the date of publication.
PCoIP® Zero Client and Host Administrator Guide Contents Table of Figures 10 Table of Tables 16 1 Welcome 20 1.1 Introduction 20 2 What's New 22 2.1 What's New in Firmware 4.1.2 22 2.2 What's New in Firmware 4.1.0 2.2.1 Workstation and VDI 2.2.2 VDI-specific 2.2.3 Workstation-specific 22 22 24 24 2.3 What's New in Firmware 4.0.3 24 2.4 What's New in Firmware 4.0.2 25 2.5 What's New in Firmware 4.0.0 26 2.6 What's New in Firmware 3.5.0 27 2.7 What's New in Firmware 3.4.1 27 2.
PCoIP® Zero Client and Host Administrator Guide 5.2.1 5.2.2 5.2.3 5.2.4 5.2.5 5.2.6 About the AWI Logging into the AWI AWI Initial Setup Page AWI Home Page Failed Login Attempt Message AWI Menus 40 40 41 42 45 46 5.3 PCoIP On Screen Display 5.3.1 About the OSD 47 47 5.3.2 5.3.3 5.3.4 5.3.5 48 54 55 58 Connecting to a Session Disconnecting from a Session Overlay Windows OSD Menus 6 PCoIP Deployment Scenarios 60 6.1 PCoIP Endpoints 6.1.1 PCoIP Hardware Endpoints 6.1.
PCoIP® Zero Client and Host Administrator Guide 7.2 Configuring the Network 7.2.1 MC: Network Settings 7.2.2 AWI: Network Settings 7.2.3 OSD: Network Settings 88 88 90 93 7.3 Label Settings 7.3.1 AWI: Label Settings 7.3.2 OSD: Label Settings 96 96 97 7.4 Access Settings 98 7.4.1 MC: Help for Access Settings 7.4.2 AWI: Access Settings 7.4.3 OSD: Access Settings 98 98 99 7.5 Configuring Device Discovery 7.5.1 MC: Discovery Settings 7.5.2 AWI: Discovery Settings 7.5.
PCoIP® Zero Client and Host Administrator Guide 7.7.27 7.7.28 7.7.29 7.7.30 OSD: View Connection Server + Auto-Logon Session Settings OSD: View Connection Server + Kiosk Session Settings OSD: View Connection Server + Imprivata OneSign Session Settings OSD: Connection Management Interface Session Settings 222 226 230 234 7.8 Configuring Session Encryption 7.8.1 MC: Encryption Settings 7.8.2 AWI: Help for Encryption Settings 237 237 238 7.9 Configuring Session Bandwidth 239 7.9.
PCoIP® Zero Client and Host Administrator Guide 7.17.5 OSD Tera2: Power Settings 7.17.6 OSD Tera1: Power Settings 274 275 7.18 Configuring the Host Driver Function 7.18.1 MC: Host Driver Function 7.18.2 AWI Host: Host Driver Function 276 276 277 7.19 Configuring the Event Log 7.19.1 MC: Event Log Settings 7.19.2 AWI: Event Log Settings 278 278 280 7.19.3 OSD: Event Log Settings 283 7.20 Configuring Peripherals 7.20.1 MC: Peripheral Settings 7.20.
PCoIP® Zero Client and Host Administrator Guide 7.30 Configuring Reset Parameters (AWI/OSD) 7.30.1 AWI Client: Parameter Reset Settings 7.30.2 AWI Host: Parameter Reset Settings 7.30.3 OSD: Parameter Reset Settings 331 331 332 333 7.31 Viewing Diagnostics (AWI/OSD) 7.31.1 AWI: Help for Event Log Settings 7.31.2 OSD: Help for Event Log Settings 7.31.3 AWI Host: Session Control Settings 333 333 334 334 7.31.4 AWI Client: Session Control Settings 7.31.5 AWI Host: Session Statistics Settings 7.31.
PCoIP® Zero Client and Host Administrator Guide 8.4.1 Setting up Syslog from the AWI 8.4.2 Setting up Syslog from the MC 365 366 8.5 Uploading Firmware 8.5.1 Uploading a Firmware Release to a Zero Client 8.5.2 Upload a Firmware Release to a Host 366 366 366 8.6 Configuring 802.1x Network Device Authentication 8.6.1 Prerequisites 8.6.2 Procedure 367 367 367 8.7 Setting up a Touch Screen Display 372 8.7.1 Installing the Touch Screen to the Zero Client 372 8.7.
PCoIP® Zero Client and Host Administrator Guide Table of Figures Figure 2-1: MC Login Page 34 Figure 2-2: MC Home Page 35 Figure 2-3: MC Profile Management Page 36 Figure 2-4: MC Manage Profiles Page 37 Figure 2-5: Edit Properties Link 38 Figure 2-6: Set Properties Page for Network Configuration 38 Figure 2-7: MC Manage Profiles Page – Configured 39 Figure 2-8: AWI Log In Page 41 Figure 2-9: AWI Host: Home Page 42 Figure 2-10: AWI Client: Home Page 43 Figure 2-11: Failed Login Attempt W
PCoIP® Zero Client and Host Administrator Guide Figure 2-33: Resolution Not Supported Overlay 57 Figure 2-34: No Source Signal Overlay 58 Figure 2-35: Source Signal on Other Port Overlay 58 Figure 2-36: OSD Options Menu 59 Figure 3-1: PCoIP Hardware Endpoints 60 Figure 3-2: PCoIP Software Endpoints 62 Figure 3-3: Zero Client to Host Card (LAN) 68 Figure 3-4: View – Zero Client to Host Card via View Connection Server 68 Figure 3-5: View – Zero Client to Virtual Desktop via View Connection Se
PCoIP® Zero Client and Host Administrator Guide Figure 4-20: MC Session Connection Type – Connection Management Interface 136 Figure 4-21: MC Session Connection Type – PCoIP Connection Manager 140 Figure 4-22: MC Session Connection Type – PCoIP Connection Manager + Auto-Logon 145 Figure 4-23: AWI Session Connection Type – Direct from Client 149 Figure 4-24: AWI Session Connection Type – Direct to Host 151 Figure 4-25: AWI Session Connection Type – Direct to Host + SLP Host Discovery 156 Figure
PCoIP® Zero Client and Host Administrator Guide Figure 4-55: MC Bandwidth Configuration 239 Figure 4-56: AWI Bandwidth Page 242 Figure 4-57: MC Language Configuration 244 Figure 4-58: AWI Client Language Page 245 Figure 4-59: OSD Language Page 246 Figure 4-60: MC OSD Configuration 247 Figure 4-61: MC Image Configuration 248 Figure 4-62: AWI Host Image Page 251 Figure 4-63: AWI Host Image Page – Use Client Image Settings Disabled 251 Figure 4-64: AWI Client Image Page 253 Figure 4-65: OS
PCoIP® Zero Client and Host Administrator Guide Figure 4-90: OSD IPv6 Page 290 Figure 4-91: MC SCEPConfiguration 292 Figure 4-92: AWI SCEP Page 293 Figure 4-93: OSD Tera2 SCEP Page 294 Figure 4-94: MC Display Topology Configuration 295 Figure 4-95: OSD Tera1 Display Topology Page 299 Figure 4-96: OSD Tera2 Display Topology Page 301 Figure 4-97: MC Profile OSD Logo Configuration 303 Figure 4-98: MC Add OSD Logo Configuration 304 Figure 4-99: AWI Client OSD Logo Upload Page 304 Figure 4-1
PCoIP® Zero Client and Host Administrator Guide Figure 4-125: OSD Reset Page 333 Figure 4-126: AWI Host Session Control Page 334 Figure 4-127: AWI Client Session Control Page 335 Figure 4-128: AWI Host Session Statistics Page 336 Figure 4-129: AWI Client Session Statistics Page 339 Figure 4-130: OSD Session Statistics Page 342 Figure 4-131: AWI Host CPU Page 343 Figure 4-132: AWI Client Audio Page 344 Figure 4-133: AWI Client Display Page 344 Figure 4-134: AWI PCoIP Processor Page 345 F
PCoIP® Zero Client and Host Administrator Guide Table of Tables Table 1-1: Firmware 4.1.
PCoIP® Zero Client and Host Administrator Guide Table 4-29: MC Session Configuration Parameters 140 Table 4-30: MC Session Configuration Parameters 145 Table 4-31: AWI Session Page Parameters 150 Table 4-32: AWI Session Page Parameters 151 Table 4-33: AWI Session Page Parameters 156 Table 4-34: AWI Session Page Parameters 160 Table 4-35: AWI Session Page Parameters 167 Table 4-36: AWI Session Page Parameters 173 Table 4-37: AWI Session Page Parameters 180 Table 4-38: AWI Session Page Para
PCoIP® Zero Client and Host Administrator Guide Table 4-64: AWI Tera2 Host Monitor Parameters 260 Table 4-65: MC Time Configuration Parameters 261 Table 4-66: AWI Time Page Parameters 262 Table 4-67: MC Security Configuration Parameters 263 Table 4-68: MC Audio Permissions Parameters 265 Table 4-69: AWI Tera1 Host Audio Page Parameters 266 Table 4-70: AWI Tera2 Host Audio Page Parameters 268 Table 4-71: AWI Client Audio Page Parameters 268 Table 4-72: MC Power Permissions Parameters 270 T
PCoIP® Zero Client and Host Administrator Guide Table 4-99: AWI Host USB Page Parameters 312 Table 4-100: USB Authorized/Unauthorized Devices Parameters 313 Table 4-101: AWI Client USB Page Parameters 315 Table 4-102: USB Authorized/Unauthorized Devices Parameters 316 Table 4-103: USB Bridged Devices Parameters 317 Table 4-104: MC Certificate Store Configuration Parameters 318 Table 4-105: MC Add Certificate to Store Parameters 319 Table 4-106: AWI Certificate Upload Page Parameters 320 Tab
PCoIP® Zero Client and Host Administrator Guide 1 Welcome 1.1 Introduction Welcome to Teradici's PCoIP® Zero Client and Host Administrator Online Help. This help system explains how to configure PCoIP device firmware so you can access and manage the hosts and zero clients in your PCoIP deployment.
PCoIP® Zero Client and Host Administrator Guide l Technology Reference: This section contains definitions for some of the terminology used in the help system.
PCoIP® Zero Client and Host Administrator Guide 2 What's New 2.1 What's New in Firmware 4.1.2 PCoIP 4.1.2 release is a minor firmware release for Tera1 and Tera2 zero clients and host cards. The following features are included in this release: Table 1-1: Firmware 4.1.2 Release Features Key Release Details Description Continuously Retry VM Session connection attempts are now continuous until a virtual machine is ready. The user may cancel at any time.
PCoIP® Zero Client and Host Administrator Guide l client, then only one of these management tools can be disabled at any one time. l You can force the changing of the administrative password the next time the AWI or OSD is accessed. Simple Certificate Enrollment Protocol (SCEP) is now supported for Tera2 zero clients. From the new SCEP page for the AWI and OSD, you can configure a zero client to automatically obtain certificates from a SCEP server.
PCoIP® Zero Client and Host Administrator Guide For Tera2 host cards, you can now enable a host hot plug delay to resolve black screen issues with certain Linux GPU driver timing expectations. This feature is available from the AWI Monitor Emulation page, or you can configure a profile for Tera2 host cards with this feature from the MC Display page. Portuguese (Brazilian ABNT) and Slovak (AWERTY and AWERTZ) keyboard layouts are now supported for Tera1 and Tera2 zero clients. l l 2.2.
PCoIP® Zero Client and Host Administrator Guide 2.4 What's New in Firmware 4.0.2 The Teradici firmware 4.0.2 release provides the following features and enhancements: l l l l l l l Processor family information: You can now display information about the processor family and chipset in your device a number of ways. For details, see Displaying Processor Information.
PCoIP® Zero Client and Host Administrator Guide Connection Server to connect to a virtual desktop. For details, see MC: View Connection Server Session Settings. l l 2.5 Imprivata OneSign configuration enhancements: New parameters on the View Connection Server – Imprivata OneSign page allow you to configure a OneSign server desktop name. When the desktop pool list includes a pool with this name, the zero client will start a session with this desktop.
PCoIP® Zero Client and Host Administrator Guide l l l l 2.6 The default OSD screen-saver timeout value has been changed to 300 seconds. Previously, this setting was disabled by default (i.e., set to 0 seconds). New OSD Display options let you configure the native resolution of a display when the display cannot be detected and default EDID information is sent. OSD Display Topology enhancements make the topology easier to configure.
PCoIP® Zero Client and Host Administrator Guide 2.8 What's New in Firmware 3.4.0 The Teradici firmware 3.4.0 release provides the following features and enhancements: l l l l l New banner at the top of the Administrative Web Interface page. RDP is no longer supported. Diagnostic enhancements: l Syslog support. l Additional log reporting for specific categories of messages (such as audio, USB, video). Reset Host CPU button from Host CPU page removed.
PCoIP® Zero Client and Host Administrator Guide 3 Zero Clients 3.1 Configuring a Zero Client PCoIP zero clients are secure client endpoints that allow users to connect to a virtual desktop or remote host workstation over a local or wide area IP network. 3.1.1 Setting up the Zero Client For detailed instructions on how to physically set up a zero client and connect it to USB devices, monitors, and the network, please see "Tera2 PCoIP® Zero Client Quick Start Guide" (TER1207007).
PCoIP® Zero Client and Host Administrator Guide 1. From the zero client's OSD, select the Options > Configuration > Session menu. 2. From the Connection Type drop-down list, select the desired connection type: l Direct to Host l PCoIP Connection Manager (Tera2 only) l PCoIP Connection Manager + Auto-Logon (Tera2 only) l View Connection Server l View Connection Server + Auto-Logon l View Connection Server + Kiosk l View Connection Server + Imprivata OneSign l Connection Management Interface 3.
PCoIP® Zero Client and Host Administrator Guide 4 Host Cards 4.1 Configuring a Host Card PCoIP host cards are small add-in cards that can be integrated into tower PCs, rack mount PCs, PC blades, and server blades. The card's TERA-series processor performs advanced display compression algorithms to encode a user's full desktop environment. This information is then communicated in real time over an IP network to the user's PCoIP zero client. 4.1.
PCoIP® Zero Client and Host Administrator Guide To connect to a host card using SLP host discovery: 1. From the Options > Configuration > Session menu on the zero client's OSD, select the Direct to Host + SLP Host Discovery connection type, and then click OK. 2. Click the Connect button. 3. When the Discovered Hosts screen appears with a list of available hosts, select the desired one by its IP/MAC address pair, and then click OK. 4. If prompted, enter your user name and password, and then click OK.
PCoIP® Zero Client and Host Administrator Guide 5 PCoIP Management Tools 5.1 PCoIP Management Console 5.1.1 About the MC The PCoIP Management Console (MC) lets you centrally manage the devices in your PCoIP deployment. It is packaged as a VMware® virtual machine (VM), running on VMware Player.
PCoIP® Zero Client and Host Administrator Guide 2. From the login page, enter the administrative password. The default value is blank (i.e., ""). Figure 2-1: MC Login Page 3. When you first log into the MC, a prompt appears asking you to accept the license agreement. After reading it, click Agree at this page. For subsequent logins, this prompt does not appear. After logging into the MC, the Home page appears. 5.1.
PCoIP® Zero Client and Host Administrator Guide Figure 2-2: MC Home Page Device firmware is configured on the MC by defining profiles and then applying them to groups of devices. Clicking the Profiles tab displays the Profile Management page, which lists allows you to manage the profiles in your system. 5.1.4 MC Profile Management Page From the Profile Management page, you can view, add, duplicate, configure (i.e., set properties for), edit, delete, and export profiles.
PCoIP® Zero Client and Host Administrator Guide Figure 2-3: MC Profile Management Page Once a profile has been created, you can click its Set Properties link to display the Manage Profiles page and begin defining a device configuration for the profile. 5.1.5 MC Manage Profiles Page The figure below shows the Manage Profiles page for a profile. It contains a list of all the categories used to configure the device firmware.
PCoIP® Zero Client and Host Administrator Guide Figure 2-4: MC Manage Profiles Page To configure a category, expand it and click the Edit Properties link, shown in the example below.
PCoIP® Zero Client and Host Administrator Guide Figure 2-5: Edit Properties Link This displays the Set Properties page for that category, from which you can configure the category's individual parameters. The following example shows the parameters for the Network Configuration category. Figure 2-6: Set Properties Page for Network Configuration Note: The parameter table for each category has a Description column to explain each parameter.
PCoIP® Zero Client and Host Administrator Guide Figure 2-7: MC Manage Profiles Page – Configured TER1206003 Issue 5 39
PCoIP® Zero Client and Host Administrator Guide The GUI Reference in this help system contains full details about each category. For information about how to configure or manage a device using these MC pages, please see the appropriate section in the GUI Reference. For details on how to apply a profile, please refer to the "PCoIP® Management Console User Manual" (TER0812002). 5.2 PCoIP Administrative Web Interface 5.2.
PCoIP® Zero Client and Host Administrator Guide Figure 2-8: AWI Log In Page 3. To change idle timeout (the time after which the device is automatically logged off), select an option from the Idle Timeout drop-down menu. 4. Click Log In. Note: Some networks using DHCP may be able to access the AWI using the PCoIP device name. Note: Some PCoIP devices have password protection disabled and do not require a password to log in.
PCoIP® Zero Client and Host Administrator Guide 5.2.4 AWI Home Page The AWI Home page displays a statistics summary for the host or client. You can display the Home page at any time by clicking the Home link at the top left section of the menu bar.
PCoIP® Zero Client and Host Administrator Guide Figure 2-10: AWI Client: Home Page Note: The above figures show session statistics for devices that can support four connected displays. If your deployment only supports two displays, information for these two displays will appear in the bottom area of the page. Table 2-1: AWI Home Page Statistics Statistics Description Processor PCoIP processor type, version, and RAM size Time Since Boot Length of time that the PCoIP processor has been running.
PCoIP® Zero Client and Host Administrator Guide Statistics Description PCoIP Device Name The logical name for the device. This field is the name the host or client registers with the DNS server if DHCP is enabled or the system is configured to support registering the hostname with the DNS server. (See the PCoIP Device Name parameter on the Label page.) Connection State The current (or last) state of the PCoIP session.
PCoIP® Zero Client and Host Administrator Guide Statistics Description Endpoint Image Settings In Use Displays if the image settings being used are configured within the client or within the host. This is based on how the Use Client Image Settings field is configured on the Image page for the host device. Image Quality The minimum and maximum quality setting is taken from the Image page for the device. The active setting is what’s currently being used in the session and only appears on the host.
PCoIP® Zero Client and Host Administrator Guide Figure 2-11: Failed Login Attempt Warning 5.2.6 AWI Menus The AWI has five main menus that link to the various configuration and status pages. l l l l l Configuration: The pages under this menu let you configure the various aspects for the device, such as network settings, language, session parameters, etc.
PCoIP® Zero Client and Host Administrator Guide The following figure shows the menus and pages available in the AWI. Note: The pages only available from the client are marked with a (*C) and the pages only available from the host are marked with an (*H). Figure 2-12: AWI Menu Overview The GUI Reference in this help system contains full details about each page. For information about how to configure or manage a device using these AWI pages, please see the appropriate section in the GUI Reference. 5.
PCoIP® Zero Client and Host Administrator Guide Figure 2-13: OSD Main Window An Options menu in the upper left-hand corner lets users access various sub-menus for configuring the client and viewing information about it. A Connect button in the center of the window lets users connect the client to a virtual desktop or to a host card in a remote workstation. 5.3.
PCoIP® Zero Client and Host Administrator Guide Once the connection is established, the OSD local GUI disappears, and the session image appears. Direct to Host The following figure shows the Connect window for a Direct to Host session type—i.e., when the client is connecting to a host card in a remote workstation. While the network connection is initializing, various status messages are displayed above the button to indicate the progress, such as the message shown below.
PCoIP® Zero Client and Host Administrator Guide Note: you can change the logo that appears above the Connect button by uploading a replacement image using the Upload > OSD Logo menu from a client's AWI. While the connection is initializing, status messages may also display above the Connect button to inform users of the connection progress or to alert them to a problem.
PCoIP® Zero Client and Host Administrator Guide If the user clicks Continue at this warning, the session will not be secure. This is indicated by a red warning symbol on the lock icon and also by the red "https" with strikethrough formatting, which tells users that the secure HTTPS protocol will not be used for the connection.
PCoIP® Zero Client and Host Administrator Guide Figure 2-20: OSD VMware View Page Using the AWI, you can then enable VCS Certificate Check Mode Lockout from the Session – View Connection Server page to prevent users from changing this setting. Authenticating the User After the user sends the login credentials, the server performs authentication.
PCoIP® Zero Client and Host Administrator Guide Figure 2-22: Unknown User Name or Password Connecting to a Desktop If the user is not configured to connect automatically to a desktop, a list of one or more desktops to which the user is entitled displays. The user may then select the desired one and click Connect. Figure 2-23: Selecting an Entitlement If the desktop is available, a message displays on the Connect screen to inform the user that the View Connection Server is preparing the desktop.
PCoIP® Zero Client and Host Administrator Guide Related Topics See also: l l l 5.3.3 For information on how to upload certificates to a profile using the MC, see MC: Certificate Store Management. For information on how to upload certificates to a single device using the AWI, see AWI: Certificate Upload Settings. For information on other OSD messages that may appear on top of a user's session during startup or after a session has been established, see Overlay Windows.
PCoIP® Zero Client and Host Administrator Guide l l l Enable Session Disconnect Hotkey must be enabled in the advanced options on the Session – View Connection Server page. The Enable Local Cursor and Keyboard feature must be enabled on the PCoIP host software on the host computer. For details, see "PCoIP® Host Software for Windows User Guide" (TER1008001). On the client, the keyboard must be recognized as locally connected (i.e., not bridged).
PCoIP® Zero Client and Host Administrator Guide Network Connection Lost Overlay Loss of network connectivity is indicated using an overlay with the message "Network connection lost" over the most recent screen data. This overlay appears when the client network cable is disconnected or when no PCoIP protocol traffic is received by the client for more than two seconds.
PCoIP® Zero Client and Host Administrator Guide Figure 2-30: USB Device Not Authorized Overlay USB Over Current Notice Overlay If the USB devices connected to the client cannot be handled by the USB ports, the following overlay appears with the message "USB over current notice." This overlay remains until USB devices are removed to meet the current handling of the USB ports.
PCoIP® Zero Client and Host Administrator Guide l When no video source is connected to the host, the following overlay appears with the message "No source signal." This helps you debug a situation where the host does not have the video source connected or the host PC has stopped driving a video signal. To correct this, connect the host PC video to the host. (This message can also be triggered by the host going into display power save mode.
PCoIP® Zero Client and Host Administrator Guide Figure 2-36: OSD Options Menu Note: You can hide a single menu item, the entire Options menu, or all menus from users. For details, see MC: OSD Settings. The GUI Reference in this help system contains full details about each page. For information about how to configure or manage a device using these OSD pages, please see the appropriate section in the GUI Reference.
PCoIP® Zero Client and Host Administrator Guide 6 PCoIP Deployment Scenarios 6.1 PCoIP Endpoints PCoIP is a flexible technology that lets you deploy both PCoIP hardware endpoints (e.g., PCoIP zero clients and host cards) and PCoIP software endpoints (e.g., soft clients and virtual desktops) in your network. For example, you can use a zero client to connect to a PCoIP host card or to a virtual desktop. Alternatively, you can use a PCoIP soft client to connect to a host card or virtual desktop. 6.1.
PCoIP® Zero Client and Host Administrator Guide Table 3-1: Supported Resolutions for PCoIP Host Cards and Zero Clients Processor Name Maximum No.
PCoIP® Zero Client and Host Administrator Guide Figure 3-2: PCoIP Software Endpoints 6.2 Connection Prerequisites 6.2.1 PCoIP Client–Host Card Connections Before connecting a host card and zero client, please ensure that the following prerequisites are in place: l l l The host card and zero client have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP® Management Console User Manual" (TER0812002).
PCoIP® Zero Client and Host Administrator Guide l 6.2.2 Your network resources meet bandwidth, QoS, latency, jitter, and packet loss requirements. For more information about designing PCoIP network architecture, see the "PC-over-IP® Protocol Virtual Desktop Network Design Checklist" (TER1105004).
PCoIP® Zero Client and Host Administrator Guide You also need to configure a Direct from Client session connection type on the host. You have the option of allowing the host to accept a connection request from any client or from a specific client only. If the latter, you need to provide the client's MAC address.
PCoIP® Zero Client and Host Administrator Guide Use the Connection Management Interface session connection type on both the host and client for this option. You need to provide the IP address (or DNS name) for the 3rd party connection broker. Note: For information about 3rd party connection brokers, see Knowledge Base support topic 15134-24 on the Teradici support site.
PCoIP® Zero Client and Host Administrator Guide View Connection Server To configure a client to connect to a VMware virtual desktop with a manual logon, use the View Connection Server session connection type. You need to provide the IP address (or DNS name) of the VMware View Connection Server for this option.
PCoIP® Zero Client and Host Administrator Guide l OSD: View Connection Server + Kiosk: Explains how to use the OSD to configure a client to use Kiosk mode when connecting to a virtual desktop via a VMware View Connection Server. View Connection Server + Imprivata OneSign VMware View Imprivata OneSign mode allows you to configure clients to use Imprivata OneSign proximity card support when connecting to a virtual desktop via a VMware View Connection Server.
PCoIP® Zero Client and Host Administrator Guide Figure 3-3: Zero Client to Host Card (LAN) To establish the connection: 1. From the zero client's AWI: l Configure the Direct to Host session connection type, and enter the DNS name or IP address of the host card. 2. From the host card's AWI: l Configure the Direct from Client session connection type, and whether to accept any peer (i.e., zero client) or a specific one. 3. Start a PCoIP session. 4.
PCoIP® Zero Client and Host Administrator Guide To establish the connection: Note: For more information about configuring VMware View servers, please refer to VMware View documentation. 1. From the View Connection Server: l Install View Agent on the host workstation. l Create a manual pool that is configured to support PCoIP hardware, and then add the workstation to the pool. l Ensure that the Use Secure Tunnel connection to desktop checkbox is enabled. (This checkbox is enabled by default.
PCoIP® Zero Client and Host Administrator Guide Enter the View Connection Server's IP address or domain name for the External URL (e.g. 192.168.1.140:443 or https://myserver.com:443). 3. From the zero client's AWI: l Configure the View Connection Server session connection type, and enter the DNS name or IP address of the View Connection Server. 4. Start a PCoIP session.
PCoIP® Zero Client and Host Administrator Guide 6.5.2 Remote Zero Client to Host Card As of firmware 4.1.0, Tera2 zero clients and host cards use UDP-encapsulated IPsec format. Because this encapsulation type supports IP address and port number translation, it is not necessary to set up a VPN when these devices connect remotely. To connect devices with earlier firmware versions, see Zero Client to Host Card Using a Hardware VPN.
PCoIP® Zero Client and Host Administrator Guide Figure 3-7: Remote PCoIP Sessions with Multiple Tera2 Devices To establish the connection: 1. For the first scenario: Configure the enterprise NAT device to redirect TCP/UDP port 4172 to the host card. For the second scenario: l Configure the source enterprise NAT device (203.0.0.1) to translate IP address and ports as follows: 192.168.0.1:4172 to 203.0.0.1:4172 192.168.0.2:4172 to 203.0.0.1:4173 192.168.0.3:4172 to 203.0.0.
PCoIP® Zero Client and Host Administrator Guide 5. Start a PCoIP session. 6. If necessary, adjust bandwidth and image parameters on both the host and client to optimize performance. For more information on how NAT applications work with PCoIP, see Knowledge Base support topic 15134-830 on the Teradici support site. For information on optimizing networks for WAN connections, see the following Knowledge Base topics: l l l l 6.5.
PCoIP® Zero Client and Host Administrator Guide Configure the address of the home VPN endpoint device as the default gateway. l Set the packet MTU to be less than or equal to the largest size supported by the VPN tunnel. 4. From the host card's AWI: l Configure the Direct from Client session connection type. l Set the packet MTU to be less than or equal to the largest size supported by the VPN tunnel. 5. Start a PCoIP session. 6.
PCoIP® Zero Client and Host Administrator Guide 2. From the zero client's AWI: l Configure the Connection Management Interface session connection type, and enter the DNS name or IP address of the connection manager (i.e., the 3rd party broker). 3. From the host card's AWI: l Configure the Connection Management Interface session connection type, and enter the DNS name or IP address of the connection manager. 4. On your firewall or router, allow both TCP and UDP traffic on port 4172. 5.
PCoIP® Zero Client and Host Administrator Guide Note: For more information about configuring VMware View servers, please refer to VMware View documentation. 1. On the View Connection Server: l Install View Agent on the host workstation. l Create a manual pool that is configured to support PCoIP hardware, and then add the workstation to the pool. l Define the pairing password (and pairing timeout) that will be used to pair the View Connection Server and View Security Server. 2.
PCoIP® Zero Client and Host Administrator Guide Figure 3-11: View – Zero Client to VDI Desktop via View Security/Connection Server To establish the connection: Note: For more information about configuring VMware View servers, please refer to VMware View documentation. 1. On the ESXi server: l Create a virtual machine (VM). l Install Windows and View Agent on the VM. 2. On the View Connection Server: l Create a pool, and add the VM to the pool.
PCoIP® Zero Client and Host Administrator Guide 6.5.7 Remote View Software Client to Host Card via View Security Server The figure below shows a PCoIP session between a View software client and host card over a WAN using a View Security Server and View Connection Server pair to authenticate and connect the endpoints. Note: All host card scenarios assume you have the PCoIP host software installed on the host PC or workstation.
PCoIP® Zero Client and Host Administrator Guide 3. On your firewall or router: l Allow both TCP and UDP traffic on port 4172 and TCP traffic on port 443. 4. From the VMware View soft client: l Configure the DNS name or external IP address of the View Security Server. l Set the desired certificate checking mode. 5. Start a PCoIP session. 6. If necessary, adjust bandwidth and image parameters on both the host and client to optimize performance.
PCoIP® Zero Client and Host Administrator Guide 6.6 Security Considerations 6.6.1 PCoIP Zero Client Security Overview PCoIP zero clients are ultra-secure, easy to manage devices that offer a rich user experience. Based on the TERA chipset by Teradici, they are available in a variety of form factors from a number of trusted OEMs. For example, PCoIP zero clients can be standalone desktop devices, integrated monitors, touch screen displays, and IP phones.
PCoIP® Zero Client and Host Administrator Guide Zero clients themselves also employ encryption to ensure that information is protected. In the media stream, all media data is encrypted as it moves from the server to the client. This includes display data, USB data, and audio network traffic. In the management channel, all management data is encrypted. 802.1x Network Authentication PCoIP zero clients support 802.1x network device authentication using EAP-TLS certificates. With 802.
PCoIP® Zero Client and Host Administrator Guide Configuration Category Encryption Configuration Setting Name Setting Certificate Check Lockout Mode Locked Clear Trusted Connection Server Cache Clear Cache Connection Server Cache Mode Last servers used Connection Server Cache Entry (1-25) Enter the allowed PCoIP Connection Manager or View Connection Server address (es) Enable Login Username Caching False Session Negotiation Security Level Maximum Compatibility - in software or mixed host envi
PCoIP® Zero Client and Host Administrator Guide Configuration Category Profile Zero Client USB Authorization /Unauthorization Setting Name Setting Enable 802.1x Security True Enable 802.1x Authentication Identity Enter the username configured for the 802.1x authentication. Example: To allow USB access to HID devices only, click Add New and configure these settings: Authorized: Rule Type: Class Device Class: Human Interface Device Sub Class: Any Protocol: Any Unauthorized: No unauthorization rules.
PCoIP® Zero Client and Host Administrator Guide checkbox in the MC, AWI, and OSD View Connection Server and View Connection Server + Imprivata Onesign windows.
PCoIP® Zero Client and Host Administrator Guide 7 GUI Reference 7.1 Initial Setup 7.1.1 AWI Host: Initial Setup Page You can display this page from the Configuration > Initial Setup menu. Figure 4-1: AWI Host Initial Setup Page Table 4-1: Audio Parameters Parameter Description Enable HD Audio Enables audio support on the host or client.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Microsoft® Windows Vista® 64-bit Mode Enables 64-bit mode on the host. This mode should only be used for Windows Vista 64-bit and Windows 7® 64-bit versions to ensure audio works correctly. Note: Enabling 64-bit mode is not required for Linux, Windows 7® 32-bit, Windows Vista 32-bit, or Windows XP (32-bit or 64-bit). Enable Audio Line In Enable: Use the line-in connector found on the client.
PCoIP® Zero Client and Host Administrator Guide Figure 4-2: AWI Client Initial Setup Page Table 4-4: Audio Parameters Parameter Description Enable HD Audio Enables audio support on the host or client.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Gateway Device’s gateway IP address Primary DNS Server Device’s primary DNS IP address Secondary DNS Server Device’s secondary DNS IP address Table 4-6: Session Parameters Parameter Description Identify Host By Specifies the host identify method Host IP Address Specifies the host IP address Host MAC Address Specifies the host MAC address.
PCoIP® Zero Client and Host Administrator Guide Figure 4-3: MC Network Configuration Table 4-7: MC Network Configuration Parameters Parameter Description Enable DHCP When enabled, the device contacts a DHCP server to be assigned an IP address, subnet mask, gateway IP address, and DNS servers, and also requests a domain name (option 15), host name (option 12), and client fully qualified domain name (FQDN). When disabled, you must set these parameters manually.
PCoIP® Zero Client and Host Administrator Guide Parameter Description SNMP NMS Address If you want the device to send SNMP traps to an SNMP Network Management System (NMS), enter the IP address or fully qualified domain name (FQDN) of the SNMP NMS. Enable SNMP Cold Start Trap When enabled, the device sends SNMP cold start traps to the SNMP NMS after the device is powered on or reset. Enable SNMP V1 Traps When enabled, allows generation of SNMPv1 traps.
PCoIP® Zero Client and Host Administrator Guide Figure 4-4: AWI Network Page Table 4-8: AWI Network Page Parameters Parameter Description Enable DHCP When enabled, the device contacts a DHCP server to be assigned an IP address, subnet mask, gateway IP address, and DNS servers, and also requests a domain name (option 15), host name (option 12), and client fully qualified domain name (FQDN). When disabled, you must set these parameters manually. IP Address The device's IP address.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Primary DNS Server The device's primary DNS IP address. This field is optional. If the DNS server IP address is configured when using a connection manager, the connection manager address may be set as an FQDN instead of an IP address. Secondary DNS Server The device's secondary DNS IP address. This field is optional.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Maximum MTU Size Lets you configure the Maximum Transfer Unit packet size. A smaller MTU may be needed for situations such as VPN tunneling because PCoIP packets cannot be fragmented. Set the Maximum MTU Size to a value smaller than the network path MTU for the endto-end connection between the host and client. The Maximum MTU Size range is 600 to 1500 bytes for all firmware versions.
PCoIP® Zero Client and Host Administrator Guide Figure 4-5: OSD Network Page Table 4-9: OSD Network Page Parameters Parameter Description Enable DHCP When enabled, the device contacts a DHCP server to be assigned an IP address, subnet mask, gateway IP address, and DNS servers, and also requests a domain name (option 15), host name (option 12), and client fully qualified domain name (FQDN). When disabled, you must set these parameters manually. IP Address The device's IP address.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Primary DNS Server The device's primary DNS IP address. This field is optional. If the DNS server IP address is configured when using a connection manager, the connection manager address may be set as an FQDN instead of an IP address. Secondary DNS Server The device's secondary DNS IP address. This field is optional.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Client Certificate Click Choose to select the client certificate you want to use for your 802.1x devices. The list of certificates that appears includes the certificates uploaded from the Certificate Upload page that contain a private key. The certificate you choose from the Network page is linked to the read-only Client Certificate field on the Certificate Upload page. Note: PCoIP only supports one 802.1x client certificate.
PCoIP® Zero Client and Host Administrator Guide 7.3.2 Parameter Description PCoIP Device Description A description of the device or other information, such as the location of the device's endpoint. Note: The firmware does not use this field. It is provided for administrator use only. Generic Tag Generic tag information about the device. Note: The firmware does not use this field. It is provided for administrator use only.
PCoIP® Zero Client and Host Administrator Guide Table 4-11: OSD Label Page Parameters Parameter Description PCoIP Device Name Lets you give the host or client a logical name. The default is pcoiphost- or pcoip-portal-, where is the device's MAC address. This field is the name the host or client registers with the DNS server if DHCP is enabled and the system is configured to support registering the hostname with the DNS server.
PCoIP® Zero Client and Host Administrator Guide You can display this page for the host or client from the Configuration > Access menu. Note: At least one of the device's three management configuration interfaces (OSD, AWI, or MC) must remain enabled at all times. If the device has its OSD Configuration menu hidden (see MC OSD Settings), you will receive an error message if you try to disable both the MC interface and the AWI from this page. In this situation, only one of these interfaces can be disabled.
PCoIP® Zero Client and Host Administrator Guide AWI. It also provides an option to force an administrative password change the next time the AWI or OSD is accessed. You can display this page from the Options > Configuration > Access menu.
PCoIP® Zero Client and Host Administrator Guide 7.5 Configuring Device Discovery 7.5.1 MC: Discovery Settings The settings on this page let you configure a profile to use SLP discovery, a PCoIP MC DNS-based discovery prefix, and/or DNS-SRV discovery to discover hosts and clients dynamically in a PCoIP system without requiring prior knowledge of their locations in the network. Using a discovery mechanism can dramatically reduce configuration and maintenance effort for complex systems.
PCoIP® Zero Client and Host Administrator Guide Table 4-14: MC Discovery Configuration Parameters 7.5.2 Parameter Description Enable SLP Discovery When enabled, hosts and clients can be dynamically discovered by SLP management entities. Note: This property requires a device restart after being changed. PCoIP MC DNS-Based Discovery Prefix Use this property to direct the device to contact a particular PCoIP MC in environments where there is more than one Management Console in use.
PCoIP® Zero Client and Host Administrator Guide Figure 4-11: AWI Discovery Page Table 4-15: AWI Discovery Page Parameters Parameter Description Enable SLP Discovery When enabled, hosts and clients can be dynamically discovered by SLP management entities. Enable DNS-SRV Discovery When enabled: l Hosts and clients automatically advertise themselves to a connection broker without requiring prior knowledge of its location in the network.
PCoIP® Zero Client and Host Administrator Guide 7.5.3 OSD: Discovery Settings The settings on this page let you enable Service Location Protocol (SLP) management entities to discover hosts and clients dynamically in the PCoIP system without requiring prior knowledge of their locations in the network. Using a discovery mechanism can dramatically reduce configuration and maintenance effort for complex systems. You can display this page from the Options > Configuration > Discovery menu.
PCoIP® Zero Client and Host Administrator Guide 7.6 Configuring SNMP 7.6.1 MC: Help for SNMP Settings SNMP settings for the Management Console are located on the MC's Network Configuration page. Note: For more information on using the PCoIP SNMP Agent, see "Using SNMP with a PCoIP® Device User Guide" (TER0805002). 7.6.2 AWI: SNMP Settings The SNMP page lets you enable or disable the host or client SNMP agent. You can display this page for the host or client from the Configuration > SNMP menu.
PCoIP® Zero Client and Host Administrator Guide Session Connection Types There are four main session connection types: l l l l Direct to Host (with option for SLP host discovery) PCoIP Connection Manager (with option for Auto-Logon) View Connection Server (with various options) Connection Management Interface Direct to Host Sessions A Direct to Host session is a direct connection between a zero client and a remote workstation containing a PCoIP host card.
PCoIP® Zero Client and Host Administrator Guide Management Tool Device(s) Session Connection Options AWI Client PCoIP Connection Manager PCoIP Connection Manager + Auto-Logon OSD Client PCoIP Connection Manager PCoIP Connection Manager + Auto-Logon VMware View Virtual Desktop Connections A VMware View session is a connection between a zero client and a VMware View virtual desktop using VMware View Connection Server as the connection manager (also known as the connection broker).
PCoIP® Zero Client and Host Administrator Guide Table 4-21: Connection Management Interface Connections Management Tool Device(s) Session Connection Options MC All Connection Management Interface AWI Host Connection Management Interface Client Connection Management Interface Client Connection Management Interface OSD 7.7.2 MC: Direct to Host Session Settings Select the Direct to Host session connection type from the MC to configure a profile to connect clients directly to hosts.
PCoIP® Zero Client and Host Administrator Guide Table 4-22: MC Session Configuration Parameters Parameters Description Enable Auto Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session is lost. Note: This property requires a device restart after being changed. Accept Any Peer When enabled and set to True, the peer MAC address is deleted and the host is configured to accept any zero client.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Disconnect Dialog Display Mode This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameters Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-15: MC Session Connection Type – Direct to Host + SLP Host Discovery Table 4-23: MC Session Configuration Parameters Parameters Description Enable Auto Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session is lost. Note: This property requires a device restart after being changed.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Enable Session Disconnect Hotkey When enabled, users can press the Ctrl+Alt+F12 hotkey sequence to pop up the "Zero Client Control Panel" overlay, which lets them disconnect the current session on the workstation or power off the workstation. Note: Before users can use this disconnect hotkey sequence, certain other configuration options must be in place. See Disconnecting from a Session for details.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Disconnect Dialog Display Mode This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameters Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-16: MC Session Connection Type – View Connection Server Table 4-24: MC Session Configuration Parameters Parameter Description View Connection Server Address Enter the IP address or the fully qualified domain name (FQDN) of the View Connection Server. Desktop Name to Select Enter the pool or desktop name used by the client when starting a session. Note: This setting is optional.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Certification Check Mode Select the level of verification performed on the certificate presented by the connection server: l Warn if the connection may be insecure (Default): Configure the client to display a warning if an unsigned or expired certificate is encountered, or if the certificate is not self-signed and the zero client trust store is empty.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Connection Server Cache Entry (1 to 25) Enable the desired number of fields (up to 25) that may appear in the cache on a user's OSD Connect page, and for each one, enter a connection server IP address or FQDN to which a user is allowed to connect.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Session Disconnect Hotkey When enabled, users can press the Ctrl+Alt+F12 hotkey sequence to pop up the "Zero Client Control Panel" overlay, which lets them disconnect the current session on the workstation or power off the workstation. Note: Before users can use this disconnect hotkey sequence, certain other configuration options must be in place. See Disconnecting from a Session for details.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Dialog Display Mode This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-17: MC Session Connection Type – View Connection Server + Auto-Logon Table 4-25: MC Session Configuration Parameters Parameter Description View Connection Server Address Enter the IP address or the fully qualified domain name (FQDN) of the View Connection Server. Auto-Logon Username Enter the username for the client. This username will be sent to the specified connection server. Auto-Logon Password Enter the password for the client.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Certification Check Mode Select the level of verification performed on the certificate presented by the connection server: l Warn if the connection may be insecure (Default): Configure the client to display a warning if an unsigned or expired certificate is encountered, or if the certificate is not self-signed and the zero client trust store is empty.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Connection Server Cache Entry (1 to 25) Enable the desired number of fields (up to 25) that may appear in the cache on a user's OSD Connect page, and for each one, enter a connection server IP address or FQDN to which a user is allowed to connect.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Dialog Display Mode This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-18: MC Session Connection Type – View Connection Server + Kiosk Table 4-26: MC Session Configuration Parameters Parameter Description View Connection Server Address Enter the IP address or the fully qualified domain name (FQDN) of the View Connection Server. Use Kiosk Custom Username When enabled, the login name is presented as "Custom-", where "XXX" is the value of the Kiosk Mode Custom Username.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Certification Check Mode Select the level of verification performed on the certificate presented by the connection server: l Warn if the connection may be insecure (Default): Configure the client to display a warning if an unsigned or expired certificate is encountered, or if the certificate is not self-signed and the zero client trust store is empty.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Dialog Display Mode This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-19: MC Session Connection Type – View Connection Server + Imprivata OneSign Table 4-27: MC Session Configuration Parameters Parameter Description View Connection Server Address Enter the IP address or the fully qualified domain name (FQDN) of the View Connection Server. Onesign Bootstrap URL Enter the bootstrap URL used to find an initial OneSign server in a OneSign authentication deployment.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Certification Check Mode Select the level of verification performed on the certificate presented by the connection server: l Warn if the connection may be insecure (Default): Configure the client to display a warning if an unsigned or expired certificate is encountered, or if the certificate is not self-signed and the zero client trust store is empty.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Session Disconnect Hotkey When enabled, users can press the Ctrl+Alt+F12 hotkey sequence to pop up the "Zero Client Control Panel" overlay, which lets them disconnect the current session on the workstation or power off the workstation. Note: Before users can use this disconnect hotkey sequence, certain other configuration options must be in place. See Disconnecting from a Session for details.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Dialog Display Mode This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-20: MC Session Connection Type – Connection Management Interface Table 4-28: MC Session Configuration Parameters Parameter Description CMS Address Enter the IP address or fully qualified domain name (FQDN) of the connection manager. Note: Many connection managers will automatically set this value in each device they discover.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Session Disconnect Hotkey When enabled, users can press the Ctrl+Alt+F12 hotkey sequence to pop up the "Zero Client Control Panel" overlay, which lets them disconnect the current session on the workstation or power off the workstation. Note: Before users can use this disconnect hotkey sequence, certain other configuration options must be in place. See Disconnecting from a Session for details.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Dialog Display Mode This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-21: MC Session Connection Type – PCoIP Connection Manager Table 4-29: MC Session Configuration Parameters Parameter Description PCoIP Connection Manager Server Address Enter the IP address or the fully qualified domain name (FQDN) of the PCoIP Connection Manager. Desktop Name to Select Enter the pool or desktop name used by the client when starting a session. Note: This setting is optional.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Certification Check Lockout Mode Select whether to lock or unlock Certification Check Mode: l Unlocked: Select this option to allow users to change the Certification Check Mode setting using the OSD or AWI. l Locked: Select this option to prevent users from changing the Certification Check Mode setting.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Use OSD Logo for Login Banner When enabled, the OSD logo banner appears at the top of login screens in place of the default banner. You can upload an OSD logo from the OSD Logo Upload page. Enable Peer Loss Overlay When enabled, the “Network Connection Lost” overlay appears on the display(s) when a loss of network connectivity is detected. Normal hypervisor scheduling delays can falsely trigger this message.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Dialog Display Mode This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Figure 4-22: MC Session Connection Type – PCoIP Connection Manager + Auto-Logon Table 4-30: MC Session Configuration Parameters Parameter Description PCoIP Connection Manager Server Address Enter the IP address or the fully qualified domain name (FQDN) of the PCoIP Connection Manager. Auto-Logon Username Enter the username for the client. This username will be sent to the specified connection server.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Certification Check Mode Select the level of verification performed on the certificate presented by the connection server: l Warn if the connection may be insecure (Default): Configure the client to display a warning if an unsigned or expired certificate is encountered, or if the certificate is not self-signed and the zero client trust store is empty.
PCoIP® Zero Client and Host Administrator Guide Parameter Description PCM Server Cache Entry (1 to 25) Enable the desired number of fields (up to 25) that may appear in the cache on a user's OSD Connect page, and for each one, enter a PCoIP Connection Server IP address or FQDN to which a user is allowed to connect.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Dialog Display Mode This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Table 4-31: AWI Session Page Parameters Parameters Description Accept Any Peer When enabled, the host accepts connections from any client. When disabled, you must specify the MAC address of the peer you want the host to accept. Peer MAC Address Enter the MAC address of the client that is allowed to connect to the host. If the Accept Any Peer option is enabled, this field is not required and not editable.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Enable DSCP When enabled, the device populates the Differentiated Services Code Point (DSCP) field in the IP header, allowing intermediate network nodes to prioritize PCoIP traffic accordingly.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Wake Host from Low Power State Select whether to use the host's MAC address or IP address when configuring the Wake-On-LAN feature for a client. This feature wakes up the host when the user presses the client's remote PC button or clicks the Connect button on the Connect window.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Enable Session Disconnect Hotkey When enabled, users can press the Ctrl+Alt+F12 hotkey sequence to pop up the "Zero Client Control Panel" overlay, which lets them disconnect the current session on the workstation or power off the workstation. Note: Before users can use this disconnect hotkey sequence, certain other configuration options must be in place. See Disconnecting from a Session for details.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameters Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Figure 4-25: AWI Session Connection Type – Direct to Host + SLP Host Discovery Table 4-33: AWI Session Page Parameters Parameters Description Enable Auto-Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session is lost. Enable Peer Loss Overlay When enabled, the “Network Connection Lost” overlay appears on the display(s) when a loss of network connectivity is detected.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Session Negotiation Cipher Configure the Transport Layer Security (TLS) cipher the client will use to negotiate the TLS session between the PCoIP client and the PCoIP host: l TLS 1.0 with RSA keys and AES-256 or AES-128 encryption: This option provides maximum compatibility. l TLS 1.2 with Suite B-compliant 192-bit elliptic curve encryption. This option provides a higher level of security.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameters Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Figure 4-26: AWI Session Connection Type – PCoIP Connection Manager Table 4-34: AWI Session Page Parameters Parameter Description Server URI Enter the Uniform Resource Identifier (URI) .for the PCoIP Connection Manager (e.g., http:/archdesktop.mycompany.com). Desktop Name to Select Enter the pool or desktop name used by the client when starting a session. Note: This setting is optional.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Certificate Check Mode Select the level of verification performed on the certificate presented by the connection server: l Never connect to untrusted servers: Configure the client to reject the connection if a trusted, valid certificate is not installed. (This is the most secure option.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Login Username Caching When enabled, the username text box automatically populates with the last username entered. Use OSD Logo for Login Banner When enabled, the OSD logo banner appears at the top of login screens in place of the default banner. You can upload an OSD logo from the OSD Logo Upload page.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enabled Session Ciphers Enable or disable an encryption mode for the device. By default, all encryption modes that pertain to a device are enabled. l AES-128-GCM (Tera1 and Tera2): An encryption method implemented in first-generation Tera1 and second-generation Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Connection Server Enter the fully-qualified domain name of the connection server brokering the desktop (e.g., a PCoIP Connection Manager for a PCoIP Connection Manager session connection type, or a View Connection Server for a View Connection Server session connection type). Port By default, port 443 is used to communicate with the connection server.
PCoIP® Zero Client and Host Administrator Guide Figure 4-28: AWI Session Connection Type – PCoIP Connection Manager + Auto-Logon Table 4-35: AWI Session Page Parameters Parameter Description Server URI Enter the Uniform Resource Identifier (URI) .for the PCoIP Connection Manager (e.g., http:/archdesktop.mycompany.com). Logon Username Enter the username for the client. This username will be sent to the specified connection server. Logon Password Enter the password for the client.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Desktop Name to Select Enter the pool or desktop name used by the client when starting a session. Note: This setting is optional. Certificate Check Mode Select the level of verification performed on the certificate presented by the connection server: l Never connect to untrusted servers: Configure the client to reject the connection if a trusted, valid certificate is not installed. (This is the most secure option.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Auto Launch If Only One Desktop When enabled, users are automatically connected to their desktop after user credentials are entered. Note: This feature only applies to users who are entitled to a single desktop. It does not apply to users entitled to multiple virtual desktops. Use OSD Logo for Login Banner When enabled, the OSD logo banner appears at the top of login screens in place of the default banner.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enabled Session Ciphers Enable or disable an encryption mode for the device. By default, all encryption modes that pertain to a device are enabled. l AES-128-GCM (Tera1 and Tera2): An encryption method implemented in first-generation Tera1 and second-generation Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Figure 4-29: AWI Session Connection Type – View Connection Server Table 4-36: AWI Session Page Parameters Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. Desktop Name to Select Enter the pool or desktop name used by the client when starting a session. Note: This setting is optional.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Port By default, port 443 is used to communicate with the connection server. If your network is set up to use a non-standard port for secure connections, enter the port number. Certificate Check Mode Select the level of verification performed on the certificate presented by the connection server: l Never connect to untrusted servers: Configure the client to reject the connection if a trusted, valid certificate is not installed.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Self Help Link See Enabling the Self Help Link for details. Auto Launch If Only One Desktop When enabled, users are automatically connected to their desktop after user credentials are entered. Note: This feature only applies to users who are entitled to a single desktop. It does not apply to users entitled to multiple virtual desktops.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enabled Session Ciphers Enable or disable an encryption mode for the device. By default, all encryption modes that pertain to a device are enabled. l AES-128-GCM (Tera1 and Tera2): An encryption method implemented in first-generation Tera1 and second-generation Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Connection Server Enter the fully-qualified domain name of the connection server brokering the desktop (e.g., a PCoIP Connection Manager for a PCoIP Connection Manager session connection type, or a View Connection Server for a View Connection Server session connection type). Port By default, port 443 is used to communicate with the connection server.
PCoIP® Zero Client and Host Administrator Guide Figure 4-31: AWI Session Connection Type – View Connection Server + Auto-Logon Table 4-37: AWI Session Page Parameters Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. Logon Username Enter the username for the client. This username will be sent to the specified connection server. Logon Password Enter the password for the client. This password will be sent to the specified connection server.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Logon Domain Name Enter the domain for the client. This domain will be sent to the specified connection server. Desktop Name to Select Enter the pool or desktop name used by the client when starting a session. Note: This setting is optional. Port By default, port 443 is used to communicate with the connection server. If your network is set up to use a non-standard port for secure connections, enter the port number.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Connection Server Cache Mode This field determines whether a connection server is dynamically added to the Server drop-down menu on the OSD Connect page when a user types in a valid server address, or whether it appears in a read-only list for the user to select. l Last servers used: Select this option if you want a list of cached servers that a user has typed in to appear in the Server dropdown menu on the OSD Connect page.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enabled Session Ciphers Enable or disable an encryption mode for the device. By default, all encryption modes that pertain to a device are enabled. l AES-128-GCM (Tera1 and Tera2): An encryption method implemented in first-generation Tera1 and second-generation Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Figure 4-32: AWI Session Connection Type – View Connection Server + Kiosk Table 4-38: AWI Session Page Parameters Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. Username Type Select the type of username that matches the naming you use for the devices on the View Connection Server.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Password To password protect the virtual machine for the kiosk, enter a password in this field. This password must match the one entered for the device in the View Connection Server. Port By default, port 443 is used to communicate with the connection server. If your network is set up to use a non-standard port for secure connections, enter the port number.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Session Disconnect Hotkey When enabled, users can press the Ctrl+Alt+F12 hotkey sequence to pop up the "Zero Client Control Panel" overlay, which lets them disconnect the current session on the workstation or power off the workstation. Note: Before users can use this disconnect hotkey sequence, certain other configuration options must be in place. See Disconnecting from a Session for details.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Figure 4-33: AWI Session Connection Type – View Connection Server + Imprivata OneSign Table 4-39: AWI Session Page Parameters Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. Bootstrap URL Enter the bootstrap URL used to find an initial OneSign server in a OneSign authentication deployment.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Desktop Name to Select Enter the desktop name. When the desktop pool list includes a pool with this name, the client will immediately start a session with that pool. Note: This field is case-insensitive.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Peer Loss Overlay When enabled, the “Network Connection Lost” overlay appears on the display(s) when a loss of network connectivity is detected. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client. Desktop applications that require the peer loss notification should re-enable the feature through the OSD, AWI, or MC.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enabled Session Ciphers Enable or disable an encryption mode for the device. By default, all encryption modes that pertain to a device are enabled. l AES-128-GCM (Tera1 and Tera2): An encryption method implemented in first-generation Tera1 and second-generation Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Figure 4-34: AWI Session Connection Type – Connection Management Interface (Host) Table 4-40: AWI Session Page Parameters Parameter Description DNS Name or IP Address Enter the DNS name or IP address of the connection manager. Session Negotiation Cipher Configure the Transport Layer Security (TLS) cipher the client will use to negotiate the TLS session between the PCoIP client and the PCoIP host: l TLS 1.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enabled Session Ciphers Enable or disable an encryption mode for the device. By default, all encryption modes that pertain to a device are enabled. l AES-128-GCM (Tera1 and Tera2): An encryption method implemented in first-generation Tera1 and second-generation Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices.
PCoIP® Zero Client and Host Administrator Guide Note: External connection managers can simplify the administration effort for large, complex systems. In a managed connection, an external connection manager server communicates with a device, and can remotely control and configure it. The connection manager can also locate an appropriate peer for the device to connect to, and then initiate the connection.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Session Disconnect Hotkey When enabled, users can press the Ctrl+Alt+F12 hotkey sequence to pop up the "Zero Client Control Panel" overlay, which lets them disconnect the current session on the workstation or power off the workstation. Note: Before users can use this disconnect hotkey sequence, certain other configuration options must be in place. See Disconnecting from a Session for details.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages.
PCoIP® Zero Client and Host Administrator Guide Figure 4-36: OSD Session Connection Type – Direct to Host Figure 4-37: Advanced Settings TER1206003 Issue 5 203
PCoIP® Zero Client and Host Administrator Guide Table 4-42: OSD Session Page Parameters Parameters Description DNS Name or IP Address Enter the IP address or DNS name for the host. Wake Host from Low Power State Select whether to use the host's MAC address or IP address when configuring the Wake-On-LAN feature for a client. This feature wakes up the host when the user presses the client's remote PC button or clicks the Connect button on the Connect window.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Enable Preparing Desktop Overlay When enabled, the "Preparing Desktop" overlay appears on the display(s) when users log in. Note: This overlay provides assurance that login is proceeding if the desktop takes more than a few seconds to appear.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameters Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-39: Advanced Settings Table 4-43: OSD Session Page Parameters Parameters Description Enable Auto-Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session is lost. Enable Peer Loss Overlay When enabled, the “Network Connection Lost” overlay appears on the display(s) when a loss of network connectivity is detected. Normal hypervisor scheduling delays can falsely trigger this message.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameters Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-41: Advanced Settings Table 4-44: OSD Session Page Parameters Parameter Description Server URI Enter the Uniform Resource Identifier (URI) .for the PCoIP Connection Manager (e.g., http:/archdesktop.mycompany.com). Desktop Name to Select Enter the pool or desktop name used by the client when starting a session. Note: This setting is optional.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Auto Launch If Only One Desktop When enabled, users are automatically connected to their desktop after user credentials are entered. Note: This feature only applies to users who are entitled to a single desktop. It does not apply to users entitled to multiple virtual desktops. Use OSD Logo for Login Banner When enabled, the OSD logo banner appears at the top of login screens in place of the default banner.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-43: Advanced Settings Table 4-45: OSD Session Page Parameters Parameter Description Server URI Enter the Uniform Resource Identifier (URI) .for the PCoIP Connection Manager (e.g., http:/archdesktop.mycompany.com). User name Enter the username for the client. This username will be sent to the specified connection server. Password Enter the password for the client. This password will be sent to the specified connection server.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Auto Connect This field determines the client's auto connect behavior after startup: l Enabled: The client automatically connects with the connection server after startup and a PCoIP session ends, bypassing the OSD Connect page. l Disabled: The client does not automatically connect with the connection server. l Enabled With Retry On Error: The client will continuously attempt to contact the connection server.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-45: Advanced Settings Table 4-46: OSD Session Page Parameters Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. Desktop Name to Select Enter the pool or desktop name used by the client when starting a session. Note: This setting is optional. Port By default, port 443 is used to communicate with the connection server.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Auto Connect This field determines the client's auto connect behavior after startup: l Enabled: The client automatically connects with the connection server after startup and a PCoIP session ends, bypassing the OSD Connect page. l Disabled: The client does not automatically connect with the connection server. l Enabled With Retry On Error: The client will continuously attempt to contact the connection server.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-47: Advanced Settings Table 4-47: OSD Session Page Parameters Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. User name Enter the username for the client. This username will be sent to the specified connection server. Password Enter the password for the client. This password will be sent to the specified connection server. Domain Enter the domain for the client.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Auto Connect This field determines the client's auto connect behavior after startup: l Enabled: The client automatically connects with the connection server after startup and a PCoIP session ends, bypassing the OSD Connect page. l Disabled: The client does not automatically connect with the connection server. l Enabled With Retry On Error: The client will continuously attempt to contact the connection server.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-49: Advanced Settings Table 4-48: OSD Session Page Parameters Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. Username Select the type of username that matches the naming you use for the devices on the View Connection Server. l Zero Client MAC: Select this option to automatically populate the Username field with the MAC address of the zero client.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Peer Loss Overlay When enabled, the “Network Connection Lost” overlay appears on the display(s) when a loss of network connectivity is detected. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client. Desktop applications that require the peer loss notification should re-enable the feature through the OSD, AWI, or MC.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-51: Advanced Settings Table 4-49: OSD Session Page Parameters Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. Bootstrap URL Enter the bootstrap URL used to find an initial OneSign server in a OneSign authentication deployment.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Prefer GSC-IS When selected, the GSC-IS interface is used if a smart card supports more than one interface such as CAC (GSC-IS) and PIV endpoint. If a smart card supports only one interface, such as either CAC or PIV endpoint, then only the CAC or PIV endpoint interface is used regardless of this setting. This only affects smart card access performed outside of PCoIP sessions.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.7.
PCoIP® Zero Client and Host Administrator Guide Figure 4-53: Advanced Settings Table 4-50: AWI Session Page Parameters Parameter Description DNS Name or IP Address Enter the DNS name or IP address of the connection manager. Enable Peer Loss Overlay When enabled, the “Network Connection Lost” overlay appears on the display(s) when a loss of network connectivity is detected. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disconnect Message Filter This field lets you control what type of messages appear when a session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: l You have been disconnected because you logged in from another location or your host was shut down or restarted. l You have been disconnected because an administrator disconnected you.
PCoIP® Zero Client and Host Administrator Guide Parameter Description You can choose to display: 1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 7.8 Configuring Session Encryption 7.
PCoIP® Zero Client and Host Administrator Guide Table 4-51: MC Encryption Configuration Parameters 7.8.2 Parameter Description Session Negotiation Security Level Configure the required security level for PCoIP session negotiation: l Maximum Compatibility l Suite B: This option provides a higher level of security. Enable AES-128-GCM Encryption (Tera2) When enabled, uses the AES-128-GCM encryption scheme to secure a PCoIP session.
PCoIP® Zero Client and Host Administrator Guide 7.9 Configuring Session Bandwidth 7.9.1 MC: Bandwidth Settings The settings on this page let you configure a profile with the bandwidth parameters for hosts and clients to use during a PCoIP session. Note: To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated. After you update the properties on this page, click Save to save your changes.
PCoIP® Zero Client and Host Administrator Guide Table 4-52: MC Bandwidth Configuration Parameters Parameter Description Device Bandwidth Limit Enter the maximum bandwidth peak for hosts or clients. When configuring hosts, this setting defines the bandwidth from the host to the client (e.g., graphics data). When configuring clients, it defines the bandwidth from the client to the host (e.g., USB data). The usable range of the device bandwidth is 1000 to 220000 Kbps.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Device Bandwidth Floor Enter the minimum bandwidth when congestion is present and bandwidth is required. This allows you to optimize performance for a network with understood congestion or packet loss. If the bandwidth is not required, the bandwidth used drops below the floor. When configuring hosts, this setting defines the minimum bandwidth from the host to the client (e.g., graphics data).
PCoIP® Zero Client and Host Administrator Guide Figure 4-56: AWI Bandwidth Page Table 4-53: AWI Bandwidth Parameters Parameter Description Device Bandwidth Limit Enter the maximum bandwidth peak for hosts or clients. When configuring hosts, this setting defines the bandwidth from the host to the client (e.g., graphics data). When configuring clients, it defines the bandwidth from the client to the host (e.g., USB data). The usable range of the device bandwidth is 1000 to 220000 Kbps.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Device Bandwidth Target Enter the temporary limit on the network bandwidth during periods of congestion. When the host or client detects packet loss, the device bandwidth is rapidly reduced to this value, and then more slowly reduced below it.This allows for a more even distribution of bandwidth between users sharing a congested network link. Note: When applied to devices running firmware older than 3.
PCoIP® Zero Client and Host Administrator Guide Figure 4-57: MC Language Configuration Table 4-54: MC Language Configuration Parameters Parameter Description Language Configure for the OSD user interface. Note: This does not affect the language setting for the actual user session. Note: This property requires a device restart after being changed. Keyboard Layout Change the layout of the keyboard. When the user starts a session, this setting is pushed to the virtual machine.
PCoIP® Zero Client and Host Administrator Guide Figure 4-58: AWI Client Language Page Table 4-55: AWI Client Language Parameters Parameter Description Language Configure for the OSD user interface. Note: This does not affect the language setting for the actual user session. Keyboard Layout Change the layout of the keyboard. When the user starts a session, this setting is pushed to the virtual machine.
PCoIP® Zero Client and Host Administrator Guide Figure 4-59: OSD Language Page Table 4-56: OSD Language Parameters Parameter Description Language Configure for the OSD user interface. Note: This does not affect the language setting for the actual user session. Keyboard Layout Change the layout of the keyboard. When the user starts a session, this setting is pushed to the virtual machine.
PCoIP® Zero Client and Host Administrator Guide Note: To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated. After you update the properties on this page, click Save to save your changes. Figure 4-60: MC OSD Configuration Table 4-57: MC Language Configuration Parameters Parameter Description OSD Screen-Saver Timeout Configure the number of seconds to wait after a period of inactivity (i.e.
PCoIP® Zero Client and Host Administrator Guide 7.11.3 OSD: Help for OSD Screen-saver Settings The OSD screen-saver timeout setting is located on the OSD Configuration > Power page for the following clients: l l Tera2 zero client Power page Tera1 zero client Power page 7.12 Configuring Image Quality 7.12.1 MC: Image Settings The Image page lets you configure a profile to make changes to the image quality of the PCoIP session. Note: This setting applies only to sessions between zero clients and hosts.
PCoIP® Zero Client and Host Administrator Guide Table 4-58: MC Image Configuration Parameters Parameter Description Minimum Image Quality Lets you compromise between image quality and frame rate when network bandwidth is limited. Some use cases may require lowerquality images at a higher frame rate while others need higherquality images at a lower frame rate. In environments where the network bandwidth is constrained, move the slider towards Reduced to allow higher frame rates.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Disable Build to Lossless Leave this field unchecked to retain the PCoIP protocol's build-tolossless feature, where images continue to be refined in the background until they reach a fully lossless state (i.e., identical pixelfor-pixel rendering when compared to the host image source). This is the default (recommended) setting.
PCoIP® Zero Client and Host Administrator Guide Figure 4-62: AWI Host Image Page Note: When the Use Client Image Settings field is not selected, the text boxes on this page are replaced with sliders, as shown below. Figure 4-63: AWI Host Image Page – Use Client Image Settings Disabled Table 4-59: AWI Host Image Page Parameters Parameter Description Use Client Image Settings When enabled, the image settings on this page are not editable.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Minimum Image Quality Lets you compromise between image quality and frame rate when network bandwidth is limited. Some use cases may require lowerquality images at a higher frame rate while others need higherquality images at a lower frame rate. In environments where the network bandwidth is constrained, move the slider towards Reduced to allow higher frame rates.
PCoIP® Zero Client and Host Administrator Guide 7.12.3 AWI Client: Image Settings The Image page lets you make changes to the image quality of the PCoIP session. You can display this page from the Configuration > Image menu. Note: This setting applies only to sessions between zero clients and hosts.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Maximum Initial Image Quality Move the slider towards Reduced to reduce the network bandwidth peaks caused by screen content changes, but produce lower quality images. Move the slider towards Perception-Free to produce higher quality images but also higher bandwidth peaks. This parameter limits the initial quality on the first display frame of a screen change.
PCoIP® Zero Client and Host Administrator Guide Note: This setting applies only to sessions between zero clients and hosts. Figure 4-65: OSD Image Page Note: In the OSD, this page is available from the Options->User Settings menu. Table 4-61: OSD Image Page Parameters Parameter Description Image Quality Preference Move the slider towards Smoother Motion to result in a higher frame rate at a lower quality level.
PCoIP® Zero Client and Host Administrator Guide 7.13 Configuring Monitor Emulation and Display Settings 7.13.1 MC: Display Settings The Display page lets you configure a profile to enable or disable the monitor emulation feature. It also allows you to enable display cloning for TERA2321 zero client profiles. Some PCs and workstations do not boot if a display is not attached. Monitor emulation presents a generic display to ensure the boot process completes.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Monitor Emulation on Video Port 2 This field affects DDC queries for the port 2 connector, and provides functionality similar to that for the port 1 connector. Note: This property requires a device restart after being changed. Enable Monitor Emulation on Video Port 3 This field affects DDC queries for the port 3 connector, and provides functionality similar to that for the port 1 connector.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Preferred Override Resolution on Port 3 When enabled, this property allows you to select a preferred override resolution for the display attached to the specified port. If the display does not support the resolution you select from the drop-down list, the display's native resolution will be used. Note: The Enable Preferred Resolution Override property must be enabled and set to True when this feature is configured.
PCoIP® Zero Client and Host Administrator Guide Table 4-63: AWI Tera1 Host Monitor Parameters Parameter Description Enable Monitor Emulation on DVI-1 When enabled, the host responds to all Display Data Channel (DDC) queries, regardless of whether a PCoIP session is active. If a session is not active, the host provides emulated DDC data. If a session is active, the host provides actual DDC data gathered from the monitor connected to the client's port 1 connector.
PCoIP® Zero Client and Host Administrator Guide Table 4-64: AWI Tera2 Host Monitor Parameters Parameter Description Enable Monitor Emulation on Video Port 1 When enabled, the host responds to all Display Data Channel (DDC) queries, regardless of whether a PCoIP session is active. If a session is not active, the host provides emulated DDC data. If a session is active, the host provides actual DDC data gathered from the monitor connected to the client's port 1 connector.
PCoIP® Zero Client and Host Administrator Guide Figure 4-69: MC Time Configuration Table 4-65: MC Time Configuration Parameters Parameter Description NTP Server Hostname Configure the IP address or fully qualified domain name (FQDN) of the NTP server that the host or client will contact to determine the current time. NTP Server Port Configure the port number of the NTP server. The default NTP server port value is 123.
PCoIP® Zero Client and Host Administrator Guide Note: To simplify system troubleshooting, set the NTP parameters to allow user events to correlate with the relevant diagnostic event log entries. You can display this page for the host or client from the Configuration > Time menu. Figure 4-70: AWI Time Page Table 4-66: AWI Time Page Parameters Parameter Description Current Time Displays the time based on the NTP. Enable NTP Enable or disable the NTP feature.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Daylight Savings Time Enable or disable the automatic adjustment for Daylight Saving Time (DST). 7.15 Configuring Security 7.15.1 MC: Security Settings The settings on this page let you configure a profile with the security parameters to use for hosts and clients. Note: To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Web Interface When enabled, the host or client can be accessed and managed using the AWI is enabled. When disabled, the device cannot be accessed or managed using the AWI. Enable Hotkey Parameter Reset When enabled, the client can be reset to its factory defaults using the keyboard combination Ctrl+Alt+Shift+Space when the client is not in a PCoIP session.
PCoIP® Zero Client and Host Administrator Guide l Force password change on next login 7.16 Configuring Audio Permissions 7.16.1 MC: Audio Permissions The settings on this page let you configure a profile with the audio parameters to use for hosts and clients. Note: To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated. After you update the properties on this page, click Save to save your changes.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Microsoft Windows Vista 64bit Mode Enable this option for Windows Vista 64-bit and Windows 7 64-bit version operation systems. Warning: Do NOT use this mode with Windows XP 64 or 32-bit operating systems. You do not have to enable the 64-bit mode for Linux 64-bit operating systems. Linux kernels should be compiled with the latest PCoIP audio CODEC support. Note: This property requires a device restart after being changed. 7.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Microsoft® Windows Vista® / Windows® 7 64bit Mode Enable this option for Windows Vista 64-bit and Windows 7 64-bit version operation systems. Warning: Do NOT use this mode with Windows XP 64 or 32-bit operating systems. You do not have to enable the 64-bit mode for Linux 64-bit operating systems. Linux kernels should be compiled with the latest PCoIP audio CODEC support.
PCoIP® Zero Client and Host Administrator Guide Table 4-70: AWI Tera2 Host Audio Page Parameters Parameter Description Enable HD Audio Enable to configure audio support on the device. Note: This property must be enabled on both the host and the client. When disabled, the audio hardware is not available for the host operating system to enumerate. Enable Audio Line In This property determines the input mode the audio system advertises to the host operating system.
PCoIP® Zero Client and Host Administrator Guide 7.17 Configuring Power Settings 7.17.1 MC: Power Permissions The settings on this page let you configure a profile with power permissions for hosts and clients. Note: To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated. After you update the properties on this page, click Save to save your changes.
PCoIP® Zero Client and Host Administrator Guide Table 4-72: MC Power Permissions Parameters Parameter Description Client Power Button Function Configure the functionality of the client's remote PC button. The host is commanded to perform a soft power off (i.e., to go into sleep mode) when the client's remote PC button is pressed for less than four seconds and soft power off is enabled. The host is commanded to perform a hard power off (i.e.
PCoIP® Zero Client and Host Administrator Guide Figure 4-77: AWI Tera2 Host Power Page Table 4-73: AWI Tera2 Host Power Page Parameters Parameter Description Host Wake Options Configure the wake method used on the host when it is in sleep mode and a Wake-on-LAN magic packet is detected: l Remote Power Button: If the host has the host card power button cable installed, select this option to route Wake-on-LAN packets to the host card via the host PC's front panel power button.
PCoIP® Zero Client and Host Administrator Guide Figure 4-78: AWI Tera2 Client Power Page Table 4-74: AWI Tera2 Client Power Page Parameters Parameter Description OSD ScreenSaver Timeout Configure the number of seconds to wait after a period of inactivity (i.e., no keyboard or mouse action) before the client puts its attached displays into low power mode. Valid values are 10 to 9999, or use 0 to disable the feature. Note: This timeout only applies when the device is not in session.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Wake-onUSB When enabled, configures the host to wake up from sleep mode when the user moves the mouse or presses a key on the keyboard. Enable Wake-onLAN When enabled, configures the host to wake up from sleep mode when the user sends Wake-on-LAN magic packets to the host by pressing the client's remote PC button or clicking the OSD Connect button on the OSD Connect window. 7.17.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Remote Host Power Control Configure the functionality of the client's remote PC button. The host is commanded to perform a soft power off (i.e., to go into sleep mode) when the client's remote PC button is pressed for less than four seconds and soft power off is enabled. The host is commanded to perform a hard power off (i.e.
PCoIP® Zero Client and Host Administrator Guide Figure 4-80: OSD Power Page Table 4-76: OSD Power Parameters Parameter Description OSD Screen-Saver Timeout Configure the number of seconds to wait after a period of inactivity (i.e., no keyboard or mouse action) before the client puts its attached displays into low power mode. Valid values are 10 to 9999, or use 0 to disable the feature. Note: This timeout only applies when the device is not in session.
PCoIP® Zero Client and Host Administrator Guide Figure 4-81: OSD Power Page Table 4-77: OSD Power Parameters Parameter Description OSD Screen-Saver Timeout Configure the number of seconds to wait after a period of inactivity (i.e., no keyboard or mouse action) before the client puts its attached displays into low power mode. Valid values are 10 to 9999, or use 0 to disable the feature. Note: This timeout only applies when the device is not in session. 7.18 Configuring the Host Driver Function 7.18.
PCoIP® Zero Client and Host Administrator Guide Note: To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated. After you update the properties on this page, click Save to save your changes. Figure 4-82: MC Host Driver Configuration Table 4-78: MC Host Driver Configuration Parameters Parameter Description Enable Host Driver When enabled, lets you access the PCoIP host software UI on the host computer.
PCoIP® Zero Client and Host Administrator Guide Figure 4-83: AWI Host Driver Function Page Table 4-79: AWI Host Driver Function Parameters Parameter Description Enable Host Driver Function When enabled, lets you access the PCoIP host software UI on the host computer.
PCoIP® Zero Client and Host Administrator Guide Figure 4-84: MC Event Log Control Table 4-80: MC Event Log Control Parameters Parameter Description Enable Diagnostic Log When enabled, the device will include connection management-specific messages in the device's event log. Event Log Filter Mode Configure the event log filtering mode as terse or verbose.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enhanced Logging Mode Mask To configure a profile with enhanced logging mode for a specific category, enable this feature and then select the desired category from the drop-down list. Event logs for devices with this feature enabled will have enhanced logging details for the selected category. Note: Enhanced logging may be enabled for only one category at a time.
PCoIP® Zero Client and Host Administrator Guide Figure 4-85: AWI Event Log Page – Event Log Selected Table 4-81: AWI Event Log Page Parameters Parameter Description Event log Messages View: Click to open a browser page that displays the event log messages (with timestamp information) stored on the device. Press F5 to refresh the browser page log information. Clear: Click to delete all event log messages stored on the device.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Syslog Host IP Address / Syslog Host DNS name The parameter that displays depends on which option you choose to identify the syslog server host: l IP Address: Enter the IP address for the syslog server host. l FQDN: Enter the DNS name for the syslog server host. Note: If you enter an invalid IP address or DNS name, a message appears to prompt you to correct it. Syslog Host Port Enter port number of the syslog server.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enhanced logging mode If you require enhanced logging details in the event log to help troubleshoot a problem with a zero client or host card, select an enhanced logging category, and then click Apply > Continue. (To return to normal logging mode, click Disable, and then Apply > Continue.) Note: Enhanced logging may be enabled for only one category at a time.
PCoIP® Zero Client and Host Administrator Guide Figure 4-86: OSD Event Log Page Table 4-82: OSD Event Log Page Parameters Parameter Description Refresh Click to refresh the log information displayed on this page. Clear Click to delete all event log messages stored on the device. 7.20 Configuring Peripherals 7.20.1 MC: Peripheral Settings The setting on this page lets you configure a profile to enable or disable USB Enhanced Host Controller Interface (EHCI) mode on selected devices.
PCoIP® Zero Client and Host Administrator Guide Figure 4-87: MC Peripheral Configuration Table 4-83: MC Peripheral Configuration Parameters Parameter Description Enable USB EHCI When enabled, configures EHCI (USB 2.0) for devices connected directly to zero client USB ports for sessions with a host running VMware View 4.6 or later. Note: This feature cannot be enabled on clients with less than 128 MB of RAM. Devices with isochronous endpoints will not operate at USB 2.0 speeds. 7.20.
PCoIP® Zero Client and Host Administrator Guide Figure 4-88: MC IPv6 Configuration Table 4-84: MC IPv6 Configuration Parameters Parameter Description Enable IPv6 This property determines if the device uses IPv6. IPv6 is not enabled by default. Note: This property requires a device restart after being changed. IPv6 Domain Name If DHCPv6 is enabled, this is the value returned by DHCPv6; otherwise, it is the static setting. Note: This property requires a device restart after being changed.
PCoIP® Zero Client and Host Administrator Guide Parameter Description IPv6 Gateway Address Prefix Length Configures the IPv6 gateway address prefix length (e.g., 64). This is the value provided in Router Advertisements (if enabled); otherwise, it is the static setting. Note: This property requires a device restart after being changed. IPv6 Primary DNS Address Configures the IPv6 address of the primary DNS server (e.g., "FD0F:EC91:16F9:201:215:58FF:FEA0:7824").
PCoIP® Zero Client and Host Administrator Guide Figure 4-89: AWI IPv6 Page Note: When you make a change to one of the settings on this page, you must reboot your device for the change to take effect. Table 4-85: AWI IPv6 Page Parameters Parameter Description Enable IPv6 Enable this field to enable IPv6 for your PCoIP devices. Link Local Address This field is automatically populated. Gateway Enter the IPv6 gateway address.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Secondary DNS The device's secondary DNS IP address. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server. Domain Name The domain name used (e.g., "domain.local") for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server. FQDN The fully qualified domain name for the host or client.
PCoIP® Zero Client and Host Administrator Guide Figure 4-90: OSD IPv6 Page Note: When you make a change to one of the settings on this page, you must reboot your device for the change to take effect. Table 4-86: OSD IPv6 Page Parameters Parameter Description Enable IPv6 Enable this field to enable IPv6 for your PCoIP devices. Link Local Address This field is automatically populated. Gateway Enter the IPv6 gateway address.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Domain Name The domain name used (e.g., "domain.local") for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server. FQDN The fully qualified domain name for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server. Enable SLAAC Enable this field to set up Stateless Address Auto-configuration (SLAAC) for your devices.
PCoIP® Zero Client and Host Administrator Guide Figure 4-91: MC SCEPConfiguration Table 4-87: MC SCEP Configuration Parameters Parameter Description SCEP Server URI Enter the URL for the SCEP server that is configured to issue certificates for the device. Challenge Password Enter the password to present to the SCEP server. Note: This password will be used for all the zero clients associated with this profile. Use Certificate for 802.
PCoIP® Zero Client and Host Administrator Guide Figure 4-92: AWI SCEP Page Table 4-88: AWI SCEP Parameters Parameter Description SCEP Server URL Enter the URL for the SCEP server that is configured to issue certificates for the device. Challenge Password Enter the password to present to the SCEP server. Root CA Displays the name of the root CA certificate that has been installed in the device. Client Certificate Displays the name of the client certificate that has been installed in the device.
PCoIP® Zero Client and Host Administrator Guide Figure 4-93: OSD Tera2 SCEP Page Table 4-89: OSD Tera2 SCEP Page Parameters Parameter Description SCEP Server URL Enter the URL for the SCEP server that is configured to issue certificates for the device. Challenge Password Enter the password to present to the SCEP server. Root CA Displays the name of the root CA certificate that has been installed in the device.
PCoIP® Zero Client and Host Administrator Guide Note: To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated. After you update the properties on this page, click Save to save your changes. Figure 4-94: MC Display Topology Configuration Table 4-90: MC Display Topology Configuration Parameters Parameter Description Dual-Display Zero Client Enable Configuration Enable to configure a device that supports two displays per PCoIP chipset.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Alignment Select how you want displays aligned when they are different sizes. Note: This setting affects which area of the screen to use when users move the cursor from one display to the other. The alignment options that appear in the drop-down list depend on the selected display layout. Horizontal layout: l Top: Select to align displays at the top.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Resolution The display resolution can be configured for a PCoIP session between a virtual machine or host and a zero client. The zero client detects the supported display resolutions of the monitor and populates them to the drop-down menu. By default, the display’s native resolution is used. Quad-Display Zero Client Enable Configuration Enable to configure a device that supports four displays per PCoIP chipset.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Primary Configure which video port on the zero client that you want as the primary port. Note: The display that is connected to the primary port becomes the primary display (i.e., the display that contains the OSD menus before you initiate a PCoIP session and the display that is requested for the Windows taskbar after you initiate the session). l l l l Port 1: Select to configure port 1 on the zero client as the primary port.
PCoIP® Zero Client and Host Administrator Guide Figure 4-95: OSD Tera1 Display Topology Page Table 4-91: OSD Tera1 Display Topology Page Parameters Parameter Description Enable Configuration Enable to configure a device that supports two displays per PCoIP chipset. Display Layout Select the layout for the displays (A and B). This setting should reflect the physical layout of the displays on the desk. l Horizontal: Select to arrange displays horizontally, as indicated in the diagram.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Alignment Select how you want displays aligned when they are different sizes. Note: This setting affects which area of the screen to use when users move the cursor from one display to the other. The alignment options that appear in the drop-down list depend on the selected display layout. Horizontal layout: l Top: Select to align displays at the top.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Resolution The display resolution can be configured for a PCoIP session between a virtual machine or host and a zero client. The zero client detects the supported display resolutions of the monitor and populates them to the drop-down menu. By default, the display’s native resolution is used. 7.23.3 OSD Quad-display: Display Topology Settings The Display Topology page lets users change the display topology for a PCoIP session.
PCoIP® Zero Client and Host Administrator Guide Table 4-92: OSD Tera2 Display Topology Page Parameters Parameter Description Enable Configuration Enable to configure a device that supports four displays per PCoIP chipset. Display Layout Select the layout for the displays (A, B, C, and D). This setting should reflect the physical layout of the displays on the desk. l Horizontal: Select to arrange displays horizontally, as indicated in the diagram.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Primary Configure which video port on the zero client that you want as the primary port. Note: The display that is connected to the primary port becomes the primary display (i.e., the display that contains the OSD menus before you initiate a PCoIP session and the display that is requested for the Windows taskbar after you initiate the session). l l l l Port 1: Select to configure port 1 on the zero client as the primary port.
PCoIP® Zero Client and Host Administrator Guide When you click Set OSD Logo, the following screen displays from which you can upload an image file. Figure 4-98: MC Add OSD Logo Configuration Table 4-93: MC Add OSD Logo Configuration Parameters Parameter Description Filename Specify the filename of the logo image you want to upload. You can browse to the target file using the Browse button. The file must be accessible to the web browser (i.e., it must be on a local or accessible network drive).
PCoIP® Zero Client and Host Administrator Guide Table 4-94: AWI Client OSD Logo Upload Page Parameters Parameter Description OSD logo filename Specify the filename of the logo image you want to upload. You can browse to the target file using the Browse button. The file must be accessible to the web browser (i.e., it must be on a local or accessible network drive). The 24 bpp (bits per pixel) image must be in BMP format, and its dimensions cannot exceed 256 pixels in width and 64 pixels in height.
PCoIP® Zero Client and Host Administrator Guide Figure 4-102: MC Link to Imported Firmware – Configured Table 4-95: MC Link to Imported Firmware Parameters Parameter Description Firmware Version Select the firmware file that you want to assign to the profile. Note: The firmware file must first be imported into the MC from the Update > Import Firmware menu. For more information, see the "PCoIP® Management Console User Manual" (TER0812002).
PCoIP® Zero Client and Host Administrator Guide Table 4-96: AWI Firmware Upload Page Parameters Parameter Description Firmware build filename The filename of the firmware image to be uploaded. You can browse to the file using the Browse button. The file must be accessible to the web browser (i.e., it must be on a local or accessible network drive). The firmware image must be an ".all" file. Upload Click the Upload button to transfer the specified file to the device.
PCoIP® Zero Client and Host Administrator Guide Table 4-97: MC Profile Zero Client USB Configuration Parameters Parameter Description Profile Zero Client USB Authorization Choose one of the following: l Do not erase the device's existing USB authorizations: Select this option if you want to use the existing USB authorization settings that are configured on the client.
PCoIP® Zero Client and Host Administrator Guide Figure 4-105: USB Authorization – Add New Figure 4-106: USB Unauthorization – Add New Figure 4-107: USB Bridged – Add New TER1206003 Issue 5 309
PCoIP® Zero Client and Host Administrator Guide Table 4-98: Add Profile USB – Add New Parameters Parameter Description Rule Type When adding a new USB authorization or unauthorization entry, select one of the following: l Class: The USB device is authorized by its device class, sub-class, and protocol information. l ID:The USB device is authorized by its vendor ID and product ID information. Device Class This field is enabled when Class is selected.
PCoIP® Zero Client and Host Administrator Guide l l If the host has permissions programmed (authorized and/or unauthorized), the permissions are sent to the client. If the client has any unauthorized devices, they are added to the host's unauthorized devices and the consolidated list is used. If the host does not have permissions programmed, the client's permissions are used. The factory defaults have no USB permissions configured on the host.
PCoIP® Zero Client and Host Administrator Guide Table 4-99: AWI Host USB Page Parameters Parameter Description Authorized Devices Specify the authorized USB devices for the device: Add New: add a new device or device group to the list. This allows USB authorization by ID or Class: l ID: The USB device is authorized by its Vendor ID and Product ID. l Class: The USB device is authorized by Device Class, Sub Class, and Protocol. Remove: Delete a rule for a device or device group from the list.
PCoIP® Zero Client and Host Administrator Guide Table 4-100: USB Authorized/Unauthorized Devices Parameters Parameter Description Add new When adding a new USB authorization or unauthorization entry, select one of the following: l Class: The USB device is authorized by its device class, sub-class, and protocol information. l ID:The USB device is authorized by its vendor ID and product ID information. Device Class This field is enabled when Class is selected.
PCoIP® Zero Client and Host Administrator Guide set the USB permissions on the host when connecting to a PCoIP host card. The following rules apply: l l If the host has permissions programmed (authorized and/or unauthorized), the permissions are sent to the client. If the client has any unauthorized devices, they are added to the host's unauthorized devices and the consolidated list is used. If the host does not have permissions programmed, the client's permissions are used.
PCoIP® Zero Client and Host Administrator Guide Table 4-101: AWI Client USB Page Parameters Parameter Description Authorized Devices Specify the authorized USB devices for the device: Add New: add a new device or device group to the list. This allows USB authorization by ID or Class: l ID: The USB device is authorized by its Vendor ID and Product ID. l Class: The USB device is authorized by Device Class, Sub Class, and Protocol. Remove: Delete a rule for a device or device group from the list.
PCoIP® Zero Client and Host Administrator Guide Figure 4-112: Device Class Parameters Figure 4-113: Device ID Parameters Table 4-102: USB Authorized/Unauthorized Devices Parameters Parameter Description Add new When adding a new USB authorization or unauthorization entry, select one of the following: l Class: The USB device is authorized by its device class, sub-class, and protocol information. l ID:The USB device is authorized by its vendor ID and product ID information.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Vendor ID This field is enabled when ID is selected. Enter the vendor ID of the authorized (or unauthorized) device. The valid range is hexadecimal 0-FFFF. Protocol ID This field is enabled when ID is selected. Enter the product ID of the (authorized or unauthorized) device. The valid range is hexadecimal 0-FFFF. When you add a new USB bridged entry, the following parameters display.
PCoIP® Zero Client and Host Administrator Guide Figure 4-115: MC Certificate Store Configuration Table 4-104: MC Certificate Store Configuration Parameters Parameter Description Do not erase the device's existing certificates Select this option if you want the profile to use the existing certificate settings that are configured on the device.
PCoIP® Zero Client and Host Administrator Guide Table 4-105: MC Add Certificate to Store Parameters Parameter Description Certificate File (*.pem) Use the Browse button to locate the certificate file, and then click Add. After adding a certificate to the certificate store, you can then select a usage from the dropdown menu in the Certificate Store section. This field indicates how the device will use the certificate.
PCoIP® Zero Client and Host Administrator Guide Note: The PCoIP protocol reads just one 802.1x client certificate for 802.1x compliant networks. Make sure you include all the security information for your PCoIP devices in that client certificate. For more information about uploading certificates, see Knowledge Base support topic 15134-1063 on the Teradici support site. For information on 802.1x certificate authentication, see Configuring 802.1x Network Device Authentication.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Uploaded Certificates This displays any uploaded certificates. To delete an uploaded certificate, click the Remove button. The deletion process occurs after the device is rebooted. To view the details of a certificate, click the Detail button. These certificates appear as options in the Client Certificate drop-down menu on the Network page. 802.1X Client Certificate This is a read-only field.
PCoIP® Zero Client and Host Administrator Guide Figure 4-119: OSD Tera1Display Page TER1206003 Issue 5 322
PCoIP® Zero Client and Host Administrator Guide Table 4-107: OSD Tera1 Display Page Parameters Parameter Description Enable Attached Display Override This option is intended for legacy systems. It configures the client to send default EDID information to the host when a monitor cannot be detected or is not attached to the client. In versions of Windows prior to Windows 7, once the host had no EDID information, it would assume no monitors were attached and would never recheck.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Preferred Resolution Override Enable this option when a display is attached but cannot be detected by the system, and you want to specify a preferred resolution for the display. The same default list of resolutions as above will be advertised, except the preferred resolution you configure here for a display will be sent as the native resolution instead of the default native resolution of 1024x768.
PCoIP® Zero Client and Host Administrator Guide Figure 4-120: OSD Tera2 Display Page TER1206003 Issue 5 325
PCoIP® Zero Client and Host Administrator Guide Table 4-108: OSD Tera2 Display Page Parameters Parameter Description Enable Attached Display Override This option is intended for legacy systems. It configures the client to send default EDID information to the host when a monitor cannot be detected or is not attached to the client. In versions of Windows prior to Windows 7, once the host had no EDID information, it would assume no monitors were attached and would never recheck.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Preferred Resolution Override Enable this option when a display is attached but cannot be detected by the system, and you want to specify a preferred resolution for the display. The same default list of resolutions as above will be advertised, except the preferred resolution you configure here for a display will be sent as the native resolution instead of the default native resolution of 1024x768.
PCoIP® Zero Client and Host Administrator Guide Figure 4-121: OSD Tera1Display Page TER1206003 Issue 5 328
PCoIP® Zero Client and Host Administrator Guide Table 4-109: OSD Tera1 Display Page Parameters Parameter Description Enable Attached Display Override This option is intended for legacy systems. It configures the client to send default EDID information to the host when a monitor cannot be detected or is not attached to the client. In versions of Windows prior to Windows 7, once the host had no EDID information, it would assume no monitors were attached and would never recheck.
PCoIP® Zero Client and Host Administrator Guide Parameter Description Enable Preferred Resolution Override Enable this option when a display is attached but cannot be detected by the system, and you want to specify a preferred resolution for the display. The same default list of resolutions as above will be advertised, except the preferred resolution you configure here for a display will be sent as the native resolution instead of the default native resolution of 1024x768.
PCoIP® Zero Client and Host Administrator Guide Table 4-110: OSD Change Password Page Parameters Parameter Description Old Password This field must match the current administrative password before you can update the password. New Password The new administrative password for both the AWI and the local OSD GUI. Confirm New Password This field must match the New Password field for the change to take place.
PCoIP® Zero Client and Host Administrator Guide Table 4-111: AWI Client Reset Parameters Parameter Description Reset Parameters When you click this button, a prompt appears for confirmation. This is to prevent accidental resets. Enable Keyboard Shortcut When enabled, the user can press the specified combination of keys to automatically reset the parameters and permissions for the device.
PCoIP® Zero Client and Host Administrator Guide 7.30.3 OSD: Parameter Reset Settings The Reset page lets you reset configuration and permissions to factory default values stored in flash memory. You can access this page from the Options > Configuration > Reset menu. Note: Resetting parameters to factory default values does not revert the firmware or clear the custom OSD logo.
PCoIP® Zero Client and Host Administrator Guide 7.31.2 OSD: Help for Event Log Settings For information about the OSD's Event Log page, see OSD: Event Log Settings. 7.31.3 AWI Host: Session Control Settings The Session Control page lets you view information about a device and also allows you to manually disconnect or connect a session. You can access this page from the Diagnostics > Session Control menu.
PCoIP® Zero Client and Host Administrator Guide Session Control menu. Figure 4-127: AWI Client Session Control Page Table 4-115: AWI Client Session Control Page Parameters Parameter Description Connection State This field displays the current state for the session.
PCoIP® Zero Client and Host Administrator Guide Figure 4-128: AWI Host Session Statistics Page Note: The above figure shows session statistics for a host card connected to a client with four connected displays. If your deployment uses two displays, information for only two displays will appear in this section. Table 4-116: AWI Host Session Statistics Page Parameters Parameters Description Connection State The current (or last) state of the PCoIP session.
PCoIP® Zero Client and Host Administrator Guide Parameters Description 802.1X Authentication Status Indicates whether 802.1x authentication is enabled or disabled on the device. PCoIP Packets Statistics PCoIP Packets Sent: The total number of PCoIP packets sent in the current/last session. PCoIP Packets Received: The total number of PCoIP packets received in the current/last session. PCoIP Packets Lost: The total number of PCoIP packets lost in the current/last session.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Display The port number for the display. Maximum Rate This column shows the refresh rate of the attached display. If the Maximum Rate field on the Image page is set to 0 (i.e., there is no limit), the maximum rate is taken from the monitor's refresh rate. If the Maximum Rate field on the Image page is set to a value greater than 0, the refresh rate shows as "User Defined.
PCoIP® Zero Client and Host Administrator Guide Figure 4-129: AWI Client Session Statistics Page Note: The above figure shows session statistics for a client with two connected displays. If your deployment uses four displays, information for all four displays will appear in this section.
PCoIP® Zero Client and Host Administrator Guide Table 4-117: AWI Client Session Statistics Page Parameters Parameters Description Connection State The current (or last) state of the PCoIP session. Values include the following: l Asleep l Canceling l Connected l Connection Pending l Disconnected l Waking 802.1X Authentication Status Indicates whether 802.1x authentication is enabled or disabled on the device.
PCoIP® Zero Client and Host Administrator Guide Parameters Description Image Quality Preference This setting is taken from the Image Quality Preference field on the Image page. The value determines if the image is set to a smoother versus a sharper image. Build to Lossless Options that may appear in this field include the following: Enabled: The Disable Build to Lossless field on the Image page is unchecked. Disabled: The Disable Build to Lossless field is checked.
PCoIP® Zero Client and Host Administrator Guide Figure 4-130: OSD Session Statistics Page Table 4-118: OSD Session Statistics Page Parameters Parameters Description PCoIP Packets Statistics PCoIP Packets Sent: The total number of PCoIP packets sent in the last session. PCoIP Packets Received: The total number of PCoIP packets received in the last session. PCoIP Packets Lost: The total number of PCoIP packets lost in the last session.
PCoIP® Zero Client and Host Administrator Guide Figure 4-131: AWI Host CPU Page Table 4-119: AWI Host CPU Page Parameters Parameters Description Host Identity The identity string of the host computer (if data is available). Current Power State The current power state that is configured for the host. Change Power State Select one of the following options: l S5 (Soft Off): Configures the client's remote PC button to perform a soft power off of the host (i.e.
PCoIP® Zero Client and Host Administrator Guide Figure 4-132: AWI Client Audio Page 7.31.10AWI Client: Display Settings The Display page lets you initiate and view a test pattern on the client's display. You can access the page from the Diagnostics > Display menu. Note: The test pattern only appears on the Display page when the client is not in a PCoIP session. If you click Start when the client is in session, an error message appears.
PCoIP® Zero Client and Host Administrator Guide 7.31.11AWI: PCoIP Processor Settings The PCoIP Processor page lets you reset the host or client and view the uptime of the device's PCoIP processor since the last boot. You can access this page from the Diagnostics > PCoIP Processor menu. Figure 4-134: AWI PCoIP Processor Page Table 4-121: AWI PCoIP Processor Page Parameters Statistics Description Current Time The current time. This feature requires that NTP be enabled and configured.
PCoIP® Zero Client and Host Administrator Guide Figure 4-135: OSD PCoIP Processor Page 7.31.13OSD: Ping Settings The Ping page lets you ping a device to see if it is reachable across the IP network. This may help you determine if a host is reachable. Because firmware releases 3.2.0 and later force the “do not fragment flag” in the ping command, you can also use this feature to determine the maximum MTU size. You can access this page from the Options > Diagnostics > Ping menu.
PCoIP® Zero Client and Host Administrator Guide Figure 4-136: OSD Ping Page Table 4-122: Ping Page Parameters Parameter Description Destination IP address or fully qualified domain name (FQDN) to ping. Interval Interval between ping packets. Packet Size Size of the ping packet. Packets Sent Number of ping packets transmitted. Packets Received Number of ping packets received. 7.32 Viewing Information (AWI/OSD) 7.32.
PCoIP® Zero Client and Host Administrator Guide Figure 4-137: AWI Version Page Table 4-123: AWI Version Page Parameters Parameters Description VPD Information (Vital Product Data): Information provisioned by the factory to uniquely identify each host or client: l MAC Address: Host/client unique MAC address. l Unique Identifier: Host/client unique identifier. l Serial Number: Host/client unique serial number. l Firmware Part Number: Part number of the current firmware.
PCoIP® Zero Client and Host Administrator Guide Parameters Description PCoIP Processor Information This information provides details about the PCoIP processor. l PCoIP Processor Family: The processor family—Tera1 or Tera2. l PCoIP Processor Revision: The silicon revision of the PCoIP processor. Revision B of the silicon is denoted by a 1.0. Bootloader Information This information reflects the current firmware bootloader details: l Boatloader Version: Version of the current bootloader.
PCoIP® Zero Client and Host Administrator Guide Table 4-124: OSD Version Page Parameters Parameters Description VPD Information (Vital Product Data): Information provisioned by the factory to uniquely identify each host or client: l MAC Address: Host/client unique MAC address. l Unique Identifier: Host/client unique identifier. l Serial Number: Host/client unique serial number. l Firmware Part Number: Part number of the current firmware. l Hardware Version: Host/client hardware version number.
PCoIP® Zero Client and Host Administrator Guide Figure 4-139: AWI Host Attached Devices Page Note: The above figure shows information for a client with four connected displays. If your deployment uses two displays, information for only two displays will appear on this page.
PCoIP® Zero Client and Host Administrator Guide Figure 4-140: AWI Client Attached Devices Page Table 4-126: AWI Client: Attached Devices Page Information Statistic Description Displays This section displays the model, status, mode, resolution, serial number, vendor identification (VID), product identification (PID), and date of the display attached to each port. Note: This option is only available when the host is in a PCoIP session.
PCoIP® Zero Client and Host Administrator Guide Statistic Description USB Device Status Status options include: l Not Connected: No device is connected. l Not in Session: The device is detected outside of a PCoIP session. l Not Initialized: The device is detected in a PCoIP session but the host controller has not initialized the device. l Failed Authorization: The device is detected in a PCoIP session but is not authorized. (For more information about USB , see AWI Client: USB Permissions).
PCoIP® Zero Client and Host Administrator Guide Figure 4-141: OSD VMware View Page Table 4-127: OSD VMware View Page Parameters Parameter Description Never connect to untrusted servers Configures the client to reject the connection if a trusted, valid certificate is not installed. Warn before connecting to untrusted servers Configures the client to display a warning if an unsigned or expired certificate is encountered, or when the certificate is not self-signed and the client trust store is empty.
PCoIP® Zero Client and Host Administrator Guide l l PCoIP Connection Manager pages View Connection Server pages 7.33.4 OSD: Mouse Settings The Mouse page lets you change the mouse cursor speed settings for the OSD sessions. You can access this page from the Options > User Settings > Mouse menu. You can also configure the mouse cursor speed through the PCoIP host software. For more information, see the "PCoIP® Host Software for Windows User Guide" (TER1008001).
PCoIP® Zero Client and Host Administrator Guide Keyboard menu. You can also configure the keyboard repeat settings through the PCoIP host software. For more information, see the "PCoIP® Host Software for Windows User Guide" (TER1008001). Note: The keyboard settings do not affect the keyboard settings when a PCoIP session is active unless the Local Keyboard Host Driver function is used (see the "PCoIP® Host Software for Windows User Guide" (TER1008001) for more details).
PCoIP® Zero Client and Host Administrator Guide 7.33.6 OSD: Help for Image Settings For information about the OSD's Image page, see OSD: Image Settings. 7.33.7 OSD: Help for Display Topology Settings For information about the OSD's Topology page, see OSD: Tera1 Display Topology Settings or OSD: Tera2 Display Topology Settings. 7.33.8 OSD: Touch Screen Settings The Touch Screen page lets you configure and calibrate settings for an attached Elo TouchSystems touch screen display.
PCoIP® Zero Client and Host Administrator Guide Table 4-130: OSD Touch Screen Page Parameters Parameter Description Enable right click on hold Select this checkbox to let users generate a right-click when they touch the screen and hold it for a few seconds. If disabled, right-clicking is not supported. Right click delay Slide the pointer to the position (between Long and Short) to determine how long the users must touch and hold the screen to generate a right-click.
PCoIP® Zero Client and Host Administrator Guide 8 "How To" Topics 8.1 Displaying Processor Information The Processor field on the AWI Home page for a host or client displays the name of the device's processor, or chipset. Figure 4-145: Processor Information on AWI Home Page The processor family name displays on the AWI Version page for a host or client.
PCoIP® Zero Client and Host Administrator Guide Figure 4-146: Processor Family Information on AWI Version Page You can also display the processor family name for a zero client on the OSD Version page for the device.
PCoIP® Zero Client and Host Administrator Guide Figure 4-147: Processor Family Information on OSD Version Page 8.2 Configuring a Host Card PCoIP host cards are small add-in cards that can be integrated into tower PCs, rack mount PCs, PC blades, and server blades. The card's TERA-series processor performs advanced display compression algorithms to encode a user's full desktop environment. This information is then communicated in real time over an IP network to the user's PCoIP zero client. 8.2.
PCoIP® Zero Client and Host Administrator Guide GPU to the lowest number connector on the host card. Connecting the DVI connector on the GPU to the host card will limit you to 1920x1200. For complete details about the resolutions supported by different connectors and cables, see Knowledge Base support topic 15134-1607 on the Teradici support site. 8.2.
PCoIP® Zero Client and Host Administrator Guide 8.2.4 Other Useful Links The following topics provide more information about connecting zero clients and host cards. l l l l 8.3 PCoIP Endpoints: Gives an overview of the PCoIP clients and hosts you can deploy in your network. Connection Prerequisites: Explains the conditions that must be in place before connecting PCoIP clients and hosts. Common LAN Scenarios: Provides a quick overview of how to connect PCoIP clients and hosts from within a LAN.
PCoIP® Zero Client and Host Administrator Guide Note: SLP host discovery requires the zero client and host PC to reside on the same subnet. You also need to know the IP address and/or MAC address of the host card so you can select it from the list of available hosts. In addition, the host card must be configured to accept any peer or to accept the specific MAC address of the zero client. You can configure this from the host AWI Configuration > Session > Direct from Client page.
PCoIP® Zero Client and Host Administrator Guide l l 8.4 Common LAN Scenarios: Provides a quick overview of how to connect PCoIP clients and hosts from within a LAN. l Zero Client to Host Card l Zero Client to Host Card via View Connection Server l Zero Client to Virtual Desktop via View Connection Server Common Remote Access Scenarios: Provides a quick overview of how to connect PCoIP clients and hosts remotely.
PCoIP® Zero Client and Host Administrator Guide 6. If you wish the device to use a facility other than the default, select it from the Syslog Facility drop-down list. 7. Click Apply. 8. At the Success page, click Continue. 8.4.2 Setting up Syslog from the MC Syslog settings in the MC are located in the MC's Event Log page. To configure syslog settings from the MC for a device profile: 1. From an Internet browser, enter the IP address of the MC. 2. Select the Profiles tab. 3.
PCoIP® Zero Client and Host Administrator Guide 1. Ensure the host PC or workstation is in an idle state (i.e., that all applications are closed). 2. Log into the host's AWI. 3. From the Firmware Upload page, browse to the folder containing the firmware file. This file will have an ".all" extension. 4. Double-click the correct "*.all" firmware file. 5. Click Upload. 6. Click OK to confirm that you want to proceed with the upload. The operation may take a few minutes.
PCoIP® Zero Client and Host Administrator Guide 7. In the Windows 2008 server, import the client certificate into the client user account. 8. From the MC or device's AWI, import the certificates. Note: The instructions in the following sections are based on Windows Server 2008 R2. If you are using a newer version of Windows Server, the steps may vary slightly. Create a Client User 1. Log in to the Windows 2008 server. 2. Click Start > Administrative Tools > Server Manager. 3.
PCoIP® Zero Client and Host Administrator Guide 6. From the Certification Authority window, .right-click Certificate Templates, select New, and then click Certificate Template to Issue 7. Select the certificate you just created (i.e., "zero client 802.1x), and then click OK. The template will now appear in the Certificate Templates list. 8. Close the window. Issue the Client Certificate Note: Do not use any other browser except Internet Explorer to log into the certificate server. 1.
PCoIP® Zero Client and Host Administrator Guide 9. Save this .cer file to a location where it can be accessed by the Windows 2008 server and imported into Active Directory. Convert the Certificate Format from .pfx to .pem 1. Download and install Windows OpenSSL from http://www.slproweb.com/products/Win32OpenSSL.html. (The light version is sufficient.) 2. Copy the .pfx client certificate file you saved above to the C:\OpenSSL-Win32\bin directory. 3.
PCoIP® Zero Client and Host Administrator Guide 7. Locate and select the zero client certificate you exported that does not contain the private key (This file was saved to a network location in Step 9 of Export the Client Certificate.) 8. Leave both identity boxes checked, click OK, and then click OK again. Import the Certificates to Client Device To import the certificates into a profile using the MC: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. From a browser, log in to the Management Console.
PCoIP® Zero Client and Host Administrator Guide 8.7 Setting up a Touch Screen Display These instructions explain how to install an Elo TouchSystems touch screen display, how to configure the firmware if you want the touch screen to be controlled by a driver running on the host, and how to set up auto-logon to bypass authentication when users are connecting to a host with a broker. 8.7.1 Installing the Touch Screen to the Zero Client 1. Plug in the touch screen's USB cable to the zero client's USB port.
PCoIP® Zero Client and Host Administrator Guide 5. From the Permissions menu, click USB to display the USB page. 6. In the Bridged Devices area, click Add New. 7. Enter the Vendor ID and Product ID for the touch screen, and then click Apply. 8. Restart the zero client session. 9. Install the touch screen driver from Elo TouchSystems. See the Elo TouchSystems documentation for installation and calibration instructions. 8.7.
PCoIP® Zero Client and Host Administrator Guide 4. Enter the connection server's DNS name or IP address. 5. Fill out the user credentials, and then click Apply.
PCoIP® Zero Client and Host Administrator Guide 9 Technology Reference 9.1 APEX 2800 PCoIP Server Offload Card The APEX 2800 PCoIP server offload card provides hardware-accelerated PCoIP image encoding for virtual desktop infrastructure (VDI) implementations. The card constantly monitors the graphic encoding demands of each virtual machine, dynamically switching the image compression tasks from software image encoding in the CPU to hardware image encoding, and back again.
PCoIP® Zero Client and Host Administrator Guide required to support this resolution for DVI interfaces. The following figure illustrates how to connect video cables to each type of zero client to achieve 2560x1600 resolution on a connected display. Figure 5-1: DVI and DisplayPort Connectors for 2560x1600 Resolution l l l l TERA2321 DVI-I dual-display PCoIP zero client: This zero client supports one 2560x1600 monitor.
PCoIP® Zero Client and Host Administrator Guide Note: For details about other resolution options, see PCoIP Host Cards and Zero Clients. 9.4 Host Cards PCoIP host cards are small add-in cards that can be integrated into tower PCs, rack mount PCs, PC blades, and server blades. The card's TERA-series processor performs advanced display compression algorithms to encode a user's full desktop environment. This information is then communicated in real time over an IP network to the user's PCoIP zero client.
PCoIP® Zero Client and Host Administrator Guide used for PCoIP technology, see Knowledge Base support topic 15134-114 on the Teradici support site. 9.6.1 UDP-encapsulated ESP Packet Format UDP-encapsulated ESP is the default packet format for Tera2 devices with firmware 4.1.0 installed. It is also used for Tera1 devices with firmware 3.x+ installed that connect remotely via a View Security Gateway. The UDP-encapsulated ESP packet format is illustrated in the figure below.
PCoIP® Zero Client and Host Administrator Guide Syslog messages are also assigned a severity level from 0 to 7, where a severity level of "0" indicates an emergency panic condition and a severity level of "7" indicates a debug-level message useful to developers but not for operations. See Configuring Syslog Settings in the"How To" section for information on how to configure syslog from the AWI and MC. 9.
PCoIP® Zero Client and Host Administrator Guide 10 Glossary of Acronyms or client that is used to communicate with an external connection management server. 256-bit Salsa20 Salsa20 is a 256-bit stream cypher encryption algorithm. AC Alternating Current AES Advanced Encryption Standard AWI Administrator Web Interface. A PCoIP device used for monitoring and configuring PCoIP zero clients and host cards. To connect to the AWI, simply enter the PCoIP device IP address into a supported browser.
PCoIP® Zero Client and Host Administrator Guide security between an organization's LAN and an untrusted network, such as the Internet. DNS Domain Name System DNS-SRV Domain Name System Service Record HD High Definition HDCP High-bandwidth Digital Content Protection HID Human Interface Device. A type of computer device. such as a keyboard or mouse, that interacts directly with humans.
PCoIP® Zero Client and Host Administrator Guide to interconnect computers in a limited area, such as an office building. OS Operating System OSD On Screen Display. The interface presented by a zero client. The OSD displays connection dialogs as well as local configuration options that are accessible to both users and administrators. If desired, administrators can lock down or hide the configuration options from users. LED Light-Emitting Diode MAC Media Access Control. A unique hardware identifier.
PCoIP® Zero Client and Host Administrator Guide RFC Request for Comments. Internet standards documents. Tera2 Second-generation family of Teradici processors for PCoIP zero clients and host cards. SA Service Agent SLAAC Stateless Address Auto-Configuration SLP Service Location Protocol SNMP Simple Network Management Protocol SSL Secure Sockets Layer. A protocol for encrypting information over the Internet.
PCoIP® Zero Client and Host Administrator Guide USB Universal Serial Bus VCS View Connection Server. VMware View connection broker that performs user authentication, virtual desktop session management, and other related tasks. support remote access to virtual desktops. WAN Wide Area Network. An extended corporate continental network. WI-FI A trade name for IEEE 802.11 wireless technologies. VDI Virtual Desktop Infrastructure. A server computing model that enables desktop virtualization.
