PCoIP Zero Client and Host Administrator Guide (Issue 5)

Parameter Description
Enhanced
Logging Mode
Mask
To configure a profile with enhanced logging mode for a specific category,
enable this feature and then select the desired category from the drop-down
list. Event logs for devices with this feature enabled will have enhanced
logging details for the selected category.
Note: Enhanced logging may be enabled for only one category at a time.
Enhanced logging mode messages can be located in the event log by their
Level 3 (LVL:3) designation, which indicates a debug-level message.
Enhanced logging mode categories:
l Audio: Provides enhanced audio-related details, such as audio
compression levels and audio bandwidth. Enable this mode if you are
experiencing any problems with audio quality.
l Management Console: Provides debug-level details for the connection
state between the device and the MC. Enable this mode if you are
having trouble connecting to or managing the device using the MC.
l Networking: Provides socket-level details for a device's network
connections. Enable this mode for network-related issues—e.g., if the
device cannot connect to a peer or broker, or if it cannot get an IP
address from a DHCP server.
l OneSign: Provides enhanced logging for connections using Imprivata's
OneSign Single Sign-On proximity cards. Enable this mode to see
debug-level messages between a device and a OneSign authentication
server.
l Session Negotiation: Provides pre-session messaging details, such as
the full feature set advertised by each device. Enable this mode for low-
level session negotiation details.
l SmartCard: Provides debug-level messages for smart cards. Enable
this mode if you experience trouble tapping or logging in using a smart
card.
l System: Provides heartbeat details about the device, such as ambient
temperature. Enable this mode for system-level problems.
l USB: Provides details of the traffic between the device and any
connected USB devices. Enable this mode if you are experiencing
problems with a connected USB device.
l Video: Displays enhanced image-related logging information. Enable
this mode for image problems, monitor problems, or display topology
issues.
7.19.2 AWI: Event Log Settings
The Event Log page lets you view and clear event log messages from the host or client, and
set the log filtering mode on the device. You can also enable and configure syslog as the
logging protocol to use for collecting and reporting events.
You can access this page for the host or client from the Diagnostics > Event Log menu.
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PCoIP® Zero Client and Host Administrator Guide