Using PCoIP Host Cards with VMware View (Issue 3)

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Using PCoIP

Host Cards with

VMware View

™

TER0911004

Issue 3

Summary of content (35 pages)

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® Using PCoIP Host Cards with VMware View™ TER0911004 Issue 3
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Using PCoIP Host Cards with VMware View Teradici Corporation #101-4621 Canada Way, Burnaby, BC V5G 4X8 Canada p +1 604 451 5800 f +1 604 451 5818 www.teradici.com The information contained in this document represents the current vi ew of Teradici Corporation as of the date of publication.
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Using PCoIP Host Cards with VMware View Revision History Version Date Description 3 January 31, 2013 Updated:  Screen shots  Zero client and host card connection steps  Troubleshooting questions  Basic certificate configuration  Updated bandwidth matrix 2 October 27, 2011 Update for VMware View 5 1 April 8, 2010 Initial release TER0911004 Issue 3 3
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Using PCoIP Host Cards with VMware View Contents Revision History .............................................................................................. 3 Contents .......................................................................................................... 4 List of Figures.................................................................................................. 6 List of Tables ...................................................................................................
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Using PCoIP Host Cards with VMware View 7 7.1 8 Deployment Considerations.................................................................... 29 Bandwidth Matrix for Various Setups of Zero Clients, Soft Clients, and Hosts ............. 29 Known Issues, Troubleshooting, and FAQ ............................................. 31 8.1 Troubleshooting ............................................................................................................. 31 8.2 Frequently Asked Questions..............
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Using PCoIP Host Cards with VMware View Table of Figures Figure 1-1: VMware View and PCoIP Technology Architecture .............................................. 10 Figure 2-1: URL format used with a MAC address for a host card ......................................... 14 Figure 2-2: URL format used with a host card default IP address .......................................... 15 Figure 2-3: AWI showing the firmware version in use .............................................................
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Using PCoIP Host Cards with VMware View Table of Tables Table 1-1: Additional Resources ............................................................................................. 10 Table 7-1: Multiple Scenario Bandwidth and Encryption Matrix .............................................. 29 Table 8-1: Troubleshooting ......................................................................................................
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Using PCoIP Host Cards with VMware View Definitions AWI Administrative Web Interface CA Certificate Authorities CMI Connection Management Interface – interface provided by the client or host, used to communicate with an external connection management server CMS Connection Management Server – an external management entity (third party) that manages and controls the client/host through the CMI interface DDC Display Data Channel DHCP Dynamic Host Configuration Protocol DNS Domain Name System DNS
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Using PCoIP Host Cards with VMware View Introduction This document describes the use of PCoIP® host cards to remote demanding applications that require dedicated graphics cards within an environment brokered by VMware® View™. It describes the setup and configuration of PCoIP host cards (or “host cards”) in physical PCs or workstations connecting to PCoIP software clients or PCoIP zero clients.
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Using PCoIP Host Cards with VMware View 1 Overview VMware View lets you set up PCoIP sessions between PCoIP clients and PCoIP host cards. Using a PCoIP host card installed in a physical PC or workstation lets you remote higher end 3D applications that use dedicated GPUs. This document describes how to set up a PCoIP session between a PCoIP zero client or software client (i.e., a notebook or thin client running a VMware View client) and a PCoIP host card using VMware View.
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Using PCoIP Host Cards with VMware View Document Name Description PCoIP Management Console User Manual (TER0812002) Provides (multiple) zero client setup and maintenance details through the management console for PCoIP software.
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Using PCoIP Host Cards with VMware View 2 Prerequisites To use a PCoIP zero client and a PCoIP host card (in a workstation or physical PC) with VMware View 5 or later, you need a minimum of the following:                2.1 VMware View environment currently running with VMware View 5 (or later) A Connection Server and VMware View 5 (or later) Agent Workstation operating system compatible with VMware View 5 or later.
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Using PCoIP Host Cards with VMware View 2.2 Installing the Host Card Ensure the host computer has an operating system that is compatible with VMware View 5.1. Insert the host card into an empty PCIe slot. Note: The PCoIP host software for Windows for View brokered connections does not support the Power Management feature. View brokered connections do not support WoL features at this time. Steps to install. 1. Ensure the power to the computer is off. 2.
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Using PCoIP Host Cards with VMware View 2.3.1 Host Card Management Accessing host cards and zero clients for management can be done in different ways, two are listed below. In either way, you will be required to know the MAC or IP address. 2.3.2  Administrative Web Interface: The AWI allows you to view and manage a single PCoIP device.
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Using PCoIP Host Cards with VMware View Figure 2-2: URL format used with a host card default IP address Note: Some host cards or zero clients have a configured fallback IP address that can provide an alternative way to access your device when not issued an IP from a DHCP server. Consult your OEM documentation to see if this option is available. 2.3.4 Viewing the Installed Firmware This example shows you how to find the Firmware Version through the AWI. 1.
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Using PCoIP Host Cards with VMware View 2.3.5 Updating the Firmware This example shows you the steps to update the firmware through the Administrative Web Interface: 1. Ensure you have downloaded the appropriate firmware version. See the Teradici Support site (Current PCoIP Products and Releases (15134-650)). 2. Ensure the host PC or workstation is in an idle state (close all applications). 3. 4. 5. 6. 7. Open a web browser. Log into the host card Administrative Web Interface first (ex. 192.168.1.100).
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Using PCoIP Host Cards with VMware View 3 Host PC Software Configuration VMware View 5 enables the use of the PCoIP protocol to connect PCoIP zero clients to virtual desktops and physical host PCs (with the PCoIP host cards installed). This section describes how to configure dedicated physical host PCs with PCoIP host cards. Note: Ensure that the host PC computer name is unique and easy to identify. To set up the computer name, from Windows® XP: My Computer > Properties > Computer Name tab > Change... 3.
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Using PCoIP Host Cards with VMware View 6. Click Next. The Register with View Connection Server window appears: Figure 3-2: VMware View Agent Register with View Connection Server Window 7. Enter the IP address / FQDN of the physical server or virtual machine hosting VMware View Manager 5. 8. Choose Specify administrator credentials, and then enter the username and password for the VMware View Connection Server. 9. Click Next. 10. Click Install. Wait for the agent to install. 11.
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Using PCoIP Host Cards with VMware View 4 Configuring a Physical PC in View This section outlines the steps to configure a physical PC for use with View. For detailed View instructions, please see your VMware view documentation. (View 5 Administrator User Interface shown below). 1. Log into the VMware View Administrator interface. 2. Click Pools, and then click Add… to create a desktop entry. 3. Click Manual. Figure 4-1: View Administrator Window Showing the Add Pools Options 4.
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Using PCoIP Host Cards with VMware View Figure 4-2: View Administrator Showing Desktop Sources and PCoIP Selected  The Remote Display Protocol option has PCoIP selected.
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Using PCoIP Host Cards with VMware View 5 Installing the PCoIP Host Driver Software To complete the process to let the physical PC work with VMwareView, you must install the PCoIP host driver software. Important Note: You cannot upgrade the PCoIP host driver sofware while a VMware Viewbrokered PCoIP session is active between a host workstation or host PC and VMware View client. Doing this, results in losing access to your mouse and keyboard when the driver software is removed.
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Using PCoIP Host Cards with VMware View 11. Click Finish to complete the installation.
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Using PCoIP Host Cards with VMware View 6 Client Devices for Connecting to Host Cards There are different types of clients available for connecting to your host card in a View environment. These devices can be zero clients, soft clients or thin clients. This document will discuss connecting zero clients and soft clients to the host card in the View environment. 6.1 Zero Clients There is no software to install on the zero client. The device is run through the Teradici SoC.
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Using PCoIP Host Cards with VMware View Figure 6-1: DVI and DisplayPort Connectors for 2560x1600 Resolution 6.1.2 PCoIP Zero Client Session and Certificate Checking Configuration To configure the zero client using the AWI: 1. Open the zero client AWI. 2. Login to the AWI. 3. Browse to Configuration > Session. 4. Select the appropriate View Session Connection Type: In this example we select View Connection Server.
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Using PCoIP Host Cards with VMware View Figure 6-2: PCoIP Zero Client Showing the Session Connection Options 5. Complete the DNS Name or IP Address: field entering the credentials of the VCS. Note the following other View options available.
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Using PCoIP Host Cards with VMware View Figure 6-3: Zero Client Showing the VCS Certificate Check Mode Options 8. Click Apply. 9. Click Continue. 6.1.3 Uploading the Certificate to the Zero Client 1. Ensure you have downloaded the VCS SSL trusted root certificate and saved it on a PC you are accessing the AWI from. 2. Convert your certificate to .pem format if necessary. (See Teradici knowledbase article How to convert a SSL certificate to PEM format? (15134-1115) ) 3.
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Using PCoIP Host Cards with VMware View 6. Click Continue. You are now ready to connect to the View environment. 6.1.4 Connecting a PCoIP Zero Client to the View Environment This section provides a brief outline of how to connect a client to a physical PC utilizing a host card through VMware View. See Using PCoIP Zero Clients with VMware View (TER0904005) from the Teradici Support site for details not covered in this section. 1.
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Using PCoIP Host Cards with VMware View 6.2 Soft Clients There are a variety of View compatible soft clients which work on the following platforms:  Windows  Mac IOS  Android  Mac  Linux This example provides a brief description on how to connect a View Windows client to the View environment. For detailed instructions please see the soft client manufacturer instructions. 1. Download the latest appropriate View Client. (such as from www.vmware.com) 2. Install the client on your device.
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Using PCoIP Host Cards with VMware View 7 Deployment Considerations The PCoIP protocol provides a real-time delivery of a rich user desktop experience in virtual desktop and remote workstation environments. To ensure a responsive desktop, you must deploy the PCoIP protocol across a properly architected network infrastructure for your virtual desktops. This architecture must meet bandwidth, QoS, latency, jitter, and packet loss requirements.
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Using PCoIP Host Cards with VMware View Tera1 Zero Client Tera2 Zero Client Windows View Client **AES-128 preferred Up to 90 Mbps - Performance will vary based on host VDI (VM) - PCoIP hardware capabilities Software-Host * AES-128 (ESP/UDP (* see below) Up to 7 Mbps encapsulated) No View Security AES-128 (ESP/UDP AES- 256 (ESP/UDP Server encapsulated) encapsulated) Up to 20Mbps Salsa20 (ESP/UDP encapsulated) **Salsa preferred **AES-128 preferred Performance will vary based on client hardware capabili
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Using PCoIP Host Cards with VMware View 8 Known Issues, Troubleshooting, and FAQ This section outlines specific troubleshooting, and frequently asked questions related to zero clients and host cards when using VMware View. For a comprehensive troubleshooting resource, search the: 8.1  Teradici Knowledge Base (click Knowledge Base after you log in).  VMware View Product Support Center Troubleshooting This section outlines some common issues and suggested solutions.
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Using PCoIP Host Cards with VMware View 4 5 8.2 If using more than one monitor and the connections are not hooked up to the corresponding ports on the host card, gpu, and zero client, the display resolution could show poorly If there is a resolution error, not taking up the full monitor.    Confirm that port 1 from the GPU is plugged into port 1 of the host card and the monitor is plugged into port 1 of the zero client.
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Using PCoIP Host Cards with VMware View Appendix A PCoIP Session Connection Type Options in Firmware 4.0.x Parameter Description DNS Name or IP Address Enter the VMware View Connection Server's DNS name or IP address. Desktop Name Enter the pool/desktop name used by the client when starting a session. to Select Note: This setting is optional. Port By default this field is blank, and port 443 is used to communicate with the View Connection Server.
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Using PCoIP Host Cards with VMware View Parameter Description Desktop credentials are entered. Note: This feature only applies to users who are entitled to a single desktop. It does not apply to users entitled to multiple virtual desktops. Login Username Caching When enabled, the username text box automatically populates with the last username entered. Use OSD Logo When enabled, the PCoIP zero client OSD logo appears during login in place of the VMware View banner.
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Using PCoIP Host Cards with VMware View Parameter Description available on the network. Note: For more information about connecting to VMware View virtual desktops, see "Using PCoIP Zero Clients with VMware View User Guide" (TER0904005). Note: The enabled encryption mode must match between the host and client for a session to be established. If more than one mode is enabled, the firmware selects the following:  Host to Tera1 or Tera2 clients: AES-128-GCM or AES-256-GCM for the PCoIP session.