HP Toptools for Microsoft SMS Version 5.
HP Toptools for Microsoft SMS User’s Manual Notice Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishings, performance, or use of this material. This document contains proprietary information, which is protected by copyright.
HP Toptools for Microsoft SMS 1 User’s Manual OVERVIEW......................................................................................................................................................................5 1.1 FEATURES ....................................................................................................................................................................5 1.2 REQUIREMENTS ...........................................................................................
HP Toptools for Microsoft SMS User’s Manual 3.8.3 Configuring Actions on Alerts...........................................................................................................................75 3.8.4 Internet & E-mail Settings ................................................................................................................................79 3.9 HP TOPTOOLS PROPERTY PAGE ...............................................................................................................
HP Toptools for Microsoft SMS User’s Manual 1 Overview HP Toptools for Microsoft SMS enhances the ability of Microsoft SMS to manage HP devices such as HP Vectras, Kayaks, Omnibooks, and Netservers. By integrating HP product management with the native software distribution, asset inventory, and troubleshooting tools offered by SMS, HP customers could lower IT support costs through better resource control.
HP Toptools for Microsoft SMS User’s Manual HP Toptools actions that can be launched in context from the SMS console menu (for a single device or an entire collection of devices) or included in command-line form in scripts. This tool set allows administrators to use the DMI and WMI functionality of HP hardware to manage their assets, both through asset inventory and the remote manageability of the Desktop and Notebook clients.
HP Toptools for Microsoft SMS User’s Manual Install the SMS Server, SMS console, HP Toptools Management Server, and Bridge software on the same system (NOT RECOMMENDED) In both configurations, only integration with Microsoft SMS 2.01 SP3 is supported. The SMS Administrator console can be installed on the same system as the Toptools Management Server, however, it is important that such a system have memory and disk space adequate for both programs.
HP Toptools for Microsoft SMS 1.2.9 User’s Manual Support and Contact information Both pre- and post-sales support for HP Toptools for SMS is provided free-of-charge and may be obtained from the HP Customer Care Centers: http://www.hp.com/cposupport/mail_support.html. Additional information is provided at http://www.hp.com/toptools/techsupport/support.html. Page 8 Version 5.
HP Toptools for Microsoft SMS User’s Manual 2 Installation HP Toptools for Microsoft SMS (Bridge) consists of: Software that is installed on the SMS Administrator console An SMSWIN agent and HP Toptools agents that are installed on each managed HP DMI client An SNMP Inventory Collector that is installed on the HP Netservers Distribution packages to aid installation and configuration HP Command Line Utilities installed on the SMS server (OPTIONAL) HP Toptools Management Server software (RECOMMENDED) Instal
HP Toptools for Microsoft SMS User’s Manual web site. NOTE: The Toptools Management Server can be installed and configured later from the SMS Administrator console. The following information is required only if you have or will install a Toptools Management Server. The Toptools Management Server (a.k.a Toptools Device Manager) must be installed and accessible to the system running SMS. Using Internet Explorer 4.
HP Toptools for Microsoft SMS User’s Manual Figure 3. Opening screen of installation program for the Bridge. After a few moments, a welcome message is displayed to the user (Figure 4). This dialog will notify you that you can register your software to obtain a permanent license.
HP Toptools for Microsoft SMS User’s Manual Figure 4. Welcome message. You can obtain a license for free before or after installation by registering on the HP Web site (refer to Section 1 of this manual). Clicking on the Next button, it will display the License Agreement dialog (Figure 5). Figure 5. License Agreement. Page 12 Version 5.
HP Toptools for Microsoft SMS User’s Manual Setup then asks for a directory to install the Bridge software into, as shown in Figure 6. By pressing the Browse… button, the user can choose another folder to store the Bridge files into, specifying it in the dialog provided in Figure 7. The Bridge uses a default install directory of "c:\Program Files\Hewlett-Packard\HP Toptools for Microsoft SMS". Figure 6. The Destination directory selection screen. Figure 7.
HP Toptools for Microsoft SMS User’s Manual After choosing the target directory where the Bridge files will be stored, you will be prompted for the setup type needed. As shown in the Figure 8, the Bridge setup provides two setup types: “Typical” and “Command Line Utilities”. The Bridge Installer identifies the machine where it is being installed. If the user is trying to install the Bridge software on the SMS Administrator console machine, the default selected setup type is always “Typical”.
HP Toptools for Microsoft SMS User’s Manual Figure 9. The Toptools Management Server settings screen. After setting the Toptools Management Server name, the Bridge will start copying the files to the machine. During this process, some actions are performed, such as copying of the Toptools Agents/Utilities distribution files.
HP Toptools for Microsoft SMS User’s Manual Figure 10. Copying Toptools distribution files Once the files are copied to the SMS Administrator console machine, the Bridge Installer automatically creates SMS Packages in the SMS Packages database, making the Toptools Agents/Utilities available for distribution over the network using the SMS Software Distribution process.
HP Toptools for Microsoft SMS User’s Manual Figure 11. Creating the Packages in the SMS Packages Database During package creation, the SMS Administrator console machine establishes a connection between itself and the SMS Server machine and creates the SMS Packages. This can take several minutes, depending on the network configuration and link properties between these two machines. After the packages are created in the SMS Database, the next installation step is to disable Toptools Network Discovery.
HP Toptools for Microsoft SMS User’s Manual Figure 12. Disabling Toptools Network Discovery NOTE: To disable Toptools Network Discovery via the Bridge Installer, the Toptools Management Server must be in the same domain as the SMS Server and SMS Administrator console machines.
HP Toptools for Microsoft SMS User’s Manual Figure 14. Registering Files After registering the components and files, the Bridge installs the Microsoft Data Access Components (MDAC) on the SMS Administrator console machine where it is being installed. The MDAC is required because some Bridge features require data access (Software Package Database Update and Manage Drivers/Firmware). The MDAC component is installed on the machine. Figure 15 shows the MDAC installation.
HP Toptools for Microsoft SMS User’s Manual Figure 15. Installing MDAC. At this point, all the appropriate files will be copied to your PC according to the selections made within the installation process. At the conclusion of the installation, the finish installation dialog is displayed (Figure 16). Page 20 Version 5.
HP Toptools for Microsoft SMS User’s Manual Figure 16. Finished You may be prompted to reboot your machine, if a required registration task could not be performed during installation. 2.3 Enabling HP Clients' Management After installing the Bridge on the SMS Administrator console, you need to perform a set of tasks to enable the management of HP clients. It is required that ALL HP devices be SMS Clients.
HP Toptools for Microsoft SMS 2.3.1 User’s Manual Distribution Packages Several SMS package files have been provided for efficient installation and distribution of the Toptools agents and utilities. Also included is a package that simplifies the distribution of the enhanced DMI attribute-gathering tool, SMSWIN. The CD includes directories that contain .sms files (\Distribution) and client agents (desktop, Netserver, and notebook).
HP Toptools for Microsoft SMS 2. User’s Manual In the Distribute Software Wizard welcome dialog, click Next.
HP Toptools for Microsoft SMS 3. In the Distribute Software Wizard verify that the DMI agent is selected and click Next. 4. The Distribution Points Dialog will be displayed. Select a point and click Next. Page 24 User’s Manual Version 5.
HP Toptools for Microsoft SMS 5. User’s Manual Make sure the HP Toptools DMI Agent for Desktops Setup program is selected in the Advertise a Program dialog and then click Next.
HP Toptools for Microsoft SMS User’s Manual 6. Select a collection to receive the Advertisement and click Next. 7. You can use the default settings or set another name for the advertisement on the Advertisement Name dialog. After it is set, click Next. Page 26 Version 5.
HP Toptools for Microsoft SMS 8. User’s Manual You can use the default settings in or set another option on the Advertise to Subcollections dialog. After set, click Next. (It is recommended use the default settings on this dialog).
HP Toptools for Microsoft SMS 9. User’s Manual On the Advertisement Schedule dialog enter a Time, select No (never expires), and then click Next. 10. Select Yes on the Assign Program dialog and click Next. Page 28 Version 5.
HP Toptools for Microsoft SMS User’s Manual 11. Click Finish on the completion dialog. SMS will finish the deployment of the agent. Deploy the DMI Agent (other platforms) The HP Toptools DMI Agent differs depending upon the different HP hardware platforms it is supported on. In the Packages list, you will see the DMI Agent packages for notebooks, desktops and workstations.
HP Toptools for Microsoft SMS User’s Manual Distribute SMSWIN Note: The device agents must be distributed prior to installation of SMSWIN otherwise they will overwrite SMSWIN files required for proper operation. Select SMSWIN and repeat the first four distribution procedure steps of Deploying Agents above (steps 1-4). In the Advertise a Program dialog, make sure the HP SMSWIN Setup program is selected and then click Next. Page 30 Version 5.
HP Toptools for Microsoft SMS User’s Manual Follow steps 6-11 of the distribution procedure for Deploying Agents (described above). NOTE: Distribute this tool to all Netservers and non-Windows 2000 devices. Run SMSWIN 1. Select the HP SMSWIN Setup Package in the SMS Administrator console Packages list, right click, and choose All Tasks Distribute Software. Note: SMSWIN must be installed first prior to executing the Run HP SMSWin Utility.
HP Toptools for Microsoft SMS 2. User’s Manual Follow steps 1-4 of the distribution procedure (Deploying Agents above). When the Advertise a Program dialog is displayed, select the Run HP SMSWIN Utility program. Click Next. Page 32 Version 5.
HP Toptools for Microsoft SMS User’s Manual 3. Perform steps 6-11 of the Deploying Agents procedure described above. This will run SMSWIN on the clients. 4. Use the Set Alert package (refer to section 3.8.1) to set event destinations on the clients if Toptools discovery is disabled. Disabling discovery is the option chosen by the Bridge when it is installed. Update the Toptools WMI Agent with SMS Classes 1.
HP Toptools for Microsoft SMS User’s Manual Distribute SNMP Inventory Collector Note: HP SNMP Inventory Collector must be distributed to all Netservers that run the SMS Client software over the SMS Network. 1. Select the HP SNMP Inventory Collector for Netservers Package in the SMS Administrator console Packages list, right click, and choose All Tasks Distribute Software. Repeat steps 1-4 of the distribution procedure (described above) to deploy the agents. Page 34 Version 5.
HP Toptools for Microsoft SMS 2. User’s Manual In the Advertise a Program dialog, make sure the HP SNMP Inventory Collector for Netservers Setup program is selected and then click Next.
HP Toptools for Microsoft SMS 3. User’s Manual Perform steps 6-11 of the Deploying Agents procedure described above. This will install the SNMP Inventory Collector on the Netservers. Run SNMP Inventory Collector 1. Select the HP SNMP Inventory Collector for Netservers Package in the SMS Administrator Console Packages list and by the right click, choose All Tasks Distribute Software. Repeat the steps 1-4 of the distribution procedure to deploy agents (described above). 2.
HP Toptools for Microsoft SMS 3. User’s Manual Perform steps 6-11 of the Deploying Agents procedure described above. This will install the SNMP Inventory Collector on the Netservers. Note: The SNMP Inventory Collector must be installed first prior to executing the Run HP SNMP Inventory Collector for Netservers Utility. 2.
HP Toptools for Microsoft SMS User’s Manual 2.5 Post Installation Operation Once the Toptools Agents, SMSWIN and SNMP Inventory Collector have been installed on the HP devices and the HP Toptools Agent has been updated with SMS classes on WMI client devices, HP specific inventory information will be available after the next SMS Inventory Collection. HP specific functions will be available from the menus. Page 38 Version 5.
HP Toptools for Microsoft SMS User’s Manual 3 Using HP Toptools for Microsoft SMS In order to launch Toptools actions on managed devices, the user must have "Use Remote Tools" SMS privileges for the managed devices. If the user does not have "Use Remote Tools" privileges and attempts to launch a Toptools action, the launch will fail and an error message will be displayed. 3.
HP Toptools for Microsoft SMS User’s Manual Choose one of the templates. A message is displayed informing the user that a new collection is being created. If you refresh your collections after a moment you will see a new collection, called “HP Desktops”, “HP Servers” or “All HP Devices” (depending on the template chosen). This will contain only HP devices that have already been added to the SMS Database and properly classified (through execution of SMSWIN, for example).
HP Toptools for Microsoft SMS User’s Manual Once the Bridge is launched, the SMS Administrator console window is opened, and the Toptools actions will be available on the SMS Administrator Console Actions menus. Figure 17. HP Toptools for Microsoft SMS The Toptools Actions menu can be accessed from the SMS Administrator Console Action menu, or by right clicking on an HP device or collection. The HP Toptools menu item is displayed from the All Tasks menu. 3.4 Toptools PC Actions 3.4.
HP Toptools for Microsoft SMS 3.4.2 User’s Manual Accessing PC Actions from the SMS Console To access Toptools from the SMS context menu, select an individual node (see above) or an entire collection, right-mouse click on the selection to display the context menu, select All Tasks, then Toptools. 3.4.3 PC Actions with SMS Collections When an HP Toptools Task for an entire collection is selected, the target list will display more that one PC.
HP Toptools for Microsoft SMS User’s Manual Figure 18. One or more HP PCs can be Powered On. A Ping button is provided to verify the state of the machine with the results displayed in the Ping Status column. Powering a Device On 1. 2. 3. 4. Select the device/collection that you wish to power on. Select Action All Tasks Toptools Power On. Click the Power On button.
HP Toptools for Microsoft SMS User’s Manual Figure 19. PC Actions Scheduler This dialog shows all Toptools related scheduled tasks. The fields shown are: Job Name This field represents the Job Name of the scheduled task on the SMS Server machine. Action This field represents the action that the scheduled task will perform. Target(s) This field identifies the targets for the action. It can be an entire collection, a single device or a set of devices.
HP Toptools for Microsoft SMS User’s Manual Figure 20. Editing schedule settings This dialog sets up the scheduling parameters. Once the parameters are entered, the schedule bar displays in text mode the time when the task will execute. Once you finish editing the parameters, click OK. This will lead you to the Task Account Information Dialog (figure below). On this screen, the user must provide the appropriate credentials in order to correctly run the task. Figure 21.
HP Toptools for Microsoft SMS User’s Manual NOTE: The user credentials provided at this screen must have administrative rights on the target machine(s). If the user does not provide correct credentials at this screen, the task may not run correctly. After providing the required information for this screen, the Bridge qualifies the credentials provided.
HP Toptools for Microsoft SMS User’s Manual Changing Scheduled Tasks You can also edit the parameters for a scheduled task by selecting a task in the Toptools PC Actions Scheduler dialog and then pressing the Change button (Figure 19). The task parameters will be adjusted in the schedule dialog and the user can modify them as desired.
HP Toptools for Microsoft SMS User’s Manual Figure 22. One or more HP PCs can be powered off. Power Off requires that either there is no Power On Administrator Password set on the personal computer, or if there is one, that it has been entered in the provided Administrator Password field. HP recommends that you set administrator passwords on all HP personal computers to better control access to the Power Off security feature.
HP Toptools for Microsoft SMS User’s Manual Figure 23. One or more HP PCs can be rebooted. In order for the reboot function to work there must be no Power On Administrator Password set on the personal computer, or if there is one, it must have been entered in the space provided. HP recommends that you set administrator passwords on all HP personal computers to better control access to the Power Off security feature.
HP Toptools for Microsoft SMS User’s Manual Figure 24. Security options menu. Set System Passwords The Set System Passwords page enables you to set and clear system passwords for both the network administrator and enduser, and to specify how the password must be entered. Set System Passwords saves passwords in the BIOS of the device itself.
HP Toptools for Microsoft SMS User’s Manual Figure 25. System Password properties can be set on groups of machines. To set a password or change an existing one: 1. 2. If a password is currently set it must be specified in the space provided to enable access. Specify the new Administrator or User password and Press the respective button System startup security settings can also be specified from this screen by selecting boot options and saving password settings. Clear Passwords To delete passwords: 1.
HP Toptools for Microsoft SMS Startup o o o o User’s Manual Start from Floppy Disk — Enables boot from a floppy disk. Enabled by default. Start from Hard Drive — Enables boot from a hard disk. Enabled by default. Start from CD-ROM — Enables boot from a CD drive. Enabled by default. Network Power-on and Wake-up — Enables the remote power-on (RPO) feature for the selected personal computers. Wake-up refers to waking up from a Sleep or Suspend state.
HP Toptools for Microsoft SMS User’s Manual Figure 26. Security settings can be applied to groups. Lock/Unlock System Toptools enables you to lock personal computers. The front panel, keyboard, and mouse of a locked personal computer are disabled. This prevents user input, disallows shutdown of the operating system, and disables the power button on the personal computer's front panel. This action is equivalent to protecting the personal computer, and locking the keyboard and mouse.
HP Toptools for Microsoft SMS User’s Manual Figure 27. Locking the system prevents users from using the keyboard or powering off. To Lock or Unlock a Personal Computer: 1. 2. 3. 4. Selecting the devices that you wish to Lock/Unlock. Enter the Administrator password if necessary. Click Lock System(s) or Unlock System(s), as required. The default state of all personal computers is unlocked. Click Apply. The Status column will immediately show you results.
HP Toptools for Microsoft SMS User’s Manual Figure 28. Prevent Shutdown lets the user use the keyboard, but not power off the system. The Prevent Shutdown option will not allow a local user the ability to shut their machine down through the standard methods (Start> Shut Down or Ctrl+Alt+Del > Shut Down). The user will receive a notice stating the administrator has disabled the ability. In order to restore the local shutdown function, the Allow Shutdown option must be issued to the node.
HP Toptools for Microsoft SMS 3.4.10 User’s Manual Set Identification String The Identification String, also known as Identification Tattoo, is stored in a personal computer's EPROM memory. You can use the Identification String for asset management or other purposes. Figure 29. You can set unique identification strings on one or more HP PCs.
HP Toptools for Microsoft SMS User’s Manual PCs), so it has no difficulty in pinpointing problems, which halt the boot-up process It can also check for the latest BIOS version installed on the PC, and update it if necessary. 3.5.1 Viewing e-DiagTools Options on the SMS Action Menu In the Action menu for collections and devices, under the Toptools entry, there is an entry, e-DiagTools. Figure 30 shows the e-DiagTools menu for collections and Figure 31 shows the e-DiagTools menu for devices. Figure 30.
HP Toptools for Microsoft SMS 3.5.2 User’s Manual Launching e-DiagTools You can launch diagnostics on one or more devices. Launching the diagnostics can cause open files to be lost. Before launching diagnostics you should check the following: • • • Make sure the correct devices are selected. Make sure the proper settings have been made. Make sure that it is okay to interrupt processing on the device(s). Figure 32.
HP Toptools for Microsoft SMS User’s Manual The Internet settings let administrators configure selected systems with e-mail information used to send messages to support personnel. Figure 33. You can configure the diagnostic tool settings for a group of devices Note that the e-DiagTools configuration dialog is different if you launch it from collections than if you launch it from a single device.
HP Toptools for Microsoft SMS User’s Manual Figure 34. For a single device, more options are available Configure the e-DiagTools Settings: 1. 2. Select the device(s) that you want to make settings on. Make the desired settings and click on the Apply button. 3.5.4 Viewing Diagnostic Results Once e-DiagTools is launched on the desired devices, the user is able to verify the diagnostic results on a device by choosing the View Results option on the e-DiagTools menu for single devices (Figure 31).
HP Toptools for Microsoft SMS User’s Manual The test was done successfully and the device is OK The test could not be finished or was aborted by the user The test failed, the device is not OK Unknown result General information about the test. Figure 35. e-DiagTools test results To View the Diagnostic results: 1. 2. 3. Select the device that you want to view the results. Click on All Tasks Toptools e-DiagTools View Results. The last diagnostic test result will be displayed to the user.
HP Toptools for Microsoft SMS User’s Manual 3.6 Managing System Drivers/Firmware This new version of the Bridge provides a complete solution for keeping your HP computer product hardware up-to-date with the latest drivers, BIOS, firmware and agent software packages. The Bridge contains a mechanism that identifies the type and model of device(s) you are managing, provides you with information on optional updates, and then offers to deploy these updates to the device. 3.6.
HP Toptools for Microsoft SMS User’s Manual Figure 37. Choose the device types to be updated Once you have selected the device types, click the OK button. The Toptools Web Site will automatically be accessed. Note that various updates are made on the Local database, depending on the device types chosen by the user. You will see dialogs like the ones below. Figure 38. Updating the Local database After this, the next step is to store the local database information on the SMS Database.
HP Toptools for Microsoft SMS User’s Manual Figure 39. Mirroring the local database to the SMS Database All new available packages present in the Local database are mirrored to the SMS Database. Note that during the mirroring process, the bottom-right button caption is Close. When the mirroring process finishes, the button’s caption becomes OK. When this condition occurs, click OK. After this, the Bridge will display a dialog showing the Packages already present on the SMS Database, as shown in Figure 40.
HP Toptools for Microsoft SMS User’s Manual Figure 40. The packages are listed by device types Clicking on the device type tabs will show the packages that are available in the SMS Packages Database for that type of machine. In earlier versions of the Bridge, all package files were downloaded to the SMS Server. In this new version of the Bridge, you are able to choose which packages to download. This minimizes the time to Update the Software Packages Database and provides more flexibility.
HP Toptools for Microsoft SMS User’s Manual Figure 41. The path must be provided using UNC format IMPORTANT NOTE: This path must be a shared directory, visible to the SMS Server. After this, the file download process will start. In the Status bar shown in the bottom of the dialog window, you will be informed of the download process status. When the download finishes, a dialog is shown informing you that the download has finished.
HP Toptools for Microsoft SMS User’s Manual NOTES: This action is available only for HP personal computers, workstations, and servers supporting Toptools agents 4.1 or higher. The remote installation capability and the number of packages available will vary by device type, operating system and the currently installed agent. See the appropriate HP support web site for details. You must have SMSWIN 5.5 installed on client systems that are not running Windows 2000 (with WMI capability).
HP Toptools for Microsoft SMS User’s Manual Figure 42. You can select which software types to update Choose the software that you want to update on the target device(s) and click Next. If you click the Select All button, all options are selected, while the Clear All button unselects all software. If no packages are available in the SMS Packages database, you will not be able to select software types at this screen.
HP Toptools for Microsoft SMS User’s Manual Figure 43. The Bridge shows the available updates and recommends the needed ones In this dialog, the user is shown the device type, operating system installed on the device, current version of the software already installed and new updates (if available), as well as package details of the new available versions. Note that when the installed software has an available update, the field Need shows Recommended.
HP Toptools for Microsoft SMS User’s Manual Figure 44. You can download the packages by this window. Note that in Figure 44 all packages listed have their Location field showing the value WEB. This means that the packages’ files were not downloaded to the SMS Packages Database. Note that the Next button is also disabled and that a Download Now button is provided, and an information message about the missing packages’ files is displayed to the user.
HP Toptools for Microsoft SMS User’s Manual Figure 45. All packages were downloaded. Clicking on the Next button will lead the user to the advertisements settings dialog (Figure 46). Clicking on the .Cancel button will return the user back to the dialog shown in Figure 43. On the advertisements settings dialog, the user defines when the packages will be available to the targets, as well as if the packages will be assigned to the targets. Fill in the scheduling information and click OK.
HP Toptools for Microsoft SMS User’s Manual Figure 45. You can define when the package will be deployed. IMPORTANT NOTE: Due to SMS limitations, the Bridge creates a new collection (named HP Software Distribute ) for each package deployed. It is highly recommended that you delete the HP Software Distribute collections after the advertised programs have successfully run. 3.
HP Toptools for Microsoft SMS User’s Manual Figure 46. Toptools Server Setting Dialog. Enter the name or IP address of your Toptools Management Server and press OK. 3.8 Alerts The Toptools Management Server receives events sent by devices that may signal trouble or require action on your part. For example, a server might send Toptools an event when it has reached 80% utilization of its hard disk.
HP Toptools for Microsoft SMS User’s Manual [Typical] Name=HP Toptools SetAlert Comment=Run SetAlert CommandLine=setalert.exe 188.19.22.55 <= replace "" … You must then distribute the SetAlert package to the desired device collection using the SMS software distribution function. Once distributed the SetAlert program will be executed on each of the clients in the collection. The SetAlert program will set the target address for SNMP, DMI, and WMI events to the Toptools Server.
HP Toptools for Microsoft SMS User’s Manual You can change the Toptools Management Server by accessing the Menu File on this window and selecting the option, Toptools Server Address. This will open the same dialog described in section 3.7. After you enter the Toptools Management Server's name or address, press OK. The page is then reloaded, using the new information. 3.8.3 Configuring Actions on Alerts The Configure Actions on Alerts feature enables you to specify actions to perform when alerts occur.
HP Toptools for Microsoft SMS User’s Manual Send a page (uses an e-mail message to a paging service provider). See the Paging help topic for a brief overview of configuring paging. Log the alert to the Windows NT Event Log (Application log). This option enables you to use other NT tools to view and analyze the event. In addition, the Configure Actions on Alerts page enables you to specify how long closed alerts should be saved in the database before deletion.
HP Toptools for Microsoft SMS User’s Manual To configure a new action: In the Configure Actions on Alerts page, click New. The New Action dialog appears.
HP Toptools for Microsoft SMS User’s Manual Enter a descriptive name for the action. For example, "Server Fail." Select the action to perform when the alert occurs. Run Command — Run a program. (Enter the full path for the program or batch file.) E-mail — Send an e-mail message. Send Page — Send a pager message. NT Event Log — Enter the alert in the NT Event log (Application Log). Your selected action may communicate information about the event (for example, device name and alert severity).
HP Toptools for Microsoft SMS User’s Manual Specify the Severity of the alert that is to trigger the action and the group of devices to which the alert applies. Click Save to close the New Action dialog. Click Save Settings. The configured action will occur whenever an alert with the specified severity is logged to the Alert page for the specified device type or Collection. To modify an existing action: In the Configure Actions on Alerts page, click Modify. The Modify Action dialog appears.
HP Toptools for Microsoft SMS User’s Manual Make your settings and click on Save Settings button to apply your changes. E-mail Settings In order for Toptools to send e-mail in response to an alert you must first tell Toptools the type of mail system to use and the address of the mail server (SMTP) or profile name (MAPI). NOTE: An e-mail client program must already be installed and configured on the Toptools Management Server.
HP Toptools for Microsoft SMS User’s Manual Select either SMTP or MAPI operation: SMTP - If you are using an SMTP e-mail interface select Use SMTP and enter the IP Address or DNS name of your SMTP e-mail server. You can also select Plain text or HTML as the data format for your message. MAPI - If you are using a MAPI e-mail interface select Use MAPI and enter the name of an e-mail profile that you have created on the Toptools Management Server. If you are changing the configuration, reboot the system.
HP Toptools for Microsoft SMS User’s Manual The property pages provided for HP Netservers support DMI only, and include subsystem configuration and status information collected by DMI or WMI. To access the Toptools Property Page, right-click on any single device and select All Tasks will invoke the Toptools Property Page of the selected device. Toptools Properties. This Figure 47. Harnessing the real-time management of Toptools. Page 82 Version 5.
HP Toptools for Microsoft SMS User’s Manual Figure 48.
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HP Toptools for Microsoft SMS User’s Manual 4 Theory of Operation HP Toptools for Microsoft SMS has been developed to provide a native tool “look and feel” while also supporting scaled and distributed Microsoft SMS 2.0 environments. By offering automated agent deployment and software update capabilities, administrators save the time and effort otherwise required to visit each system to deploy management. 4.
HP Toptools for Microsoft SMS User’s Manual Access Toptools Management Server dependent functions from SMS by installing a Toptools Management Server, but disable its discovery process to prevent additional network traffic and use of system resources. Use the Set Alert package (refer to section 3.8.1) to set event destinations on the clients if Toptools discovery is disabled.
HP Toptools for Microsoft SMS User’s Manual 5 Uninstalling the Bridge The Bridge component should be uninstalled using the menu option from Add/Remove Programs. This will start the Bridge uninstallation process. Figure 49. Add/Remove Programs dialog Choose one of the three maintenance setup types offered by the Bridge Uninstaller and click Next.
HP Toptools for Microsoft SMS User’s Manual Figure 50. Bridge Maintenance Types • Page 88 Modify: This option is not available on this version of the Bridge. If you choose it, you will see a message stating that it is not available. Version 5.
HP Toptools for Microsoft SMS User’s Manual • Repair: This option reinstalls the Bridge on the machine. It will verify the installation conditions, following the procedure described on the section 2.2. • Remove: This option uninstalls the Bridge from the machine (the entire Bridge or Command Line Utilities only). After your confirmation on the Confirm File Deletion dialog box, the Bridge begins to remove the Bridge files.
HP Toptools for Microsoft SMS User’s Manual NOTE: The packages are removed from the SMS Packages Database and will not be available on any other SMS Administrator console machines with the Bridge installed. After completing the uninstall, a finish screen is displayed. Page 90 Version 5.
HP Toptools for Microsoft SMS User’s Manual 5.1 Verifying a Successful Uninstall The SMS Administrator console should no longer have a right mouse button context selection under tasks “HP Toptools.” Also, the installation directory should have been removed during uninstall. If you have chosen to remove the Toptools related packages from the SMS database, you can also verify that there are no Toptools related packages present in the packages list.
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HP Toptools for Microsoft SMS User’s Manual 6 Troubleshooting and Support 6.1 Verifying Toptools for Microsoft SMS Operation A successful installation of the Bridge can be verified by opening the collections folder, right clicking on a collection to display the tasks menu, and seeing if there is an HP Toptools sub-menu available. If the HP Toptools sub-menu is present, the Bridge has been properly installed.
HP Toptools for Microsoft SMS User’s Manual This can occur because the Internet Options on the browser are not correctly configured. When the Bridge is installed, you are prompted to provide the Toptools Management Server name or IP Address. This information is stored in the registry and is used by the Bridge browser to launch the Toptools web pages. If you are using a Proxy Server, the authentication process used by Toptools may not work appropriately.
HP Toptools for Microsoft SMS User’s Manual In the Exceptions list, you must provide the address for the Toptools Management Server on the network. By doing this, the Bridge will not use the Proxy Server to gain access to the Toptools pages.
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HP Toptools for Microsoft SMS User’s Manual 7 Command Line Utilities The CmdHpRPO and CmdHpDMI commands allow you to perform remote actions on HP PCs. The commands can be entered in the DOS or Run windows or executed from a batch file. 7.1 Device Addresses You can use a list of PC addresses in the command line or refer to a text file containing a list of addresses. The CmdHPRPO target list file requires an IP or IPX address as well as a MAC address and subnet mask.
HP Toptools for Microsoft SMS User’s Manual 7.3 CMDHPDMI The CmdHPDMI command issues DMI commands or WMI methods to HP devices.
HP Toptools for Microsoft SMS User’s Manual 7.4 Using Scripts The command line utilities can be used together in scripts to simplify the distribution of software to clients. The following script examples assume that you have just installed 25 new PCs and you are making some basic BIOS settings.
