hp toptools deployment guide
hp toptools Notice Page The information and specifications contained in this document are subject to change Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
hp toptools Table of contents 1 2 3 4 5 6 7 Overview................................................................................................................................................5 1.1 HP TOPTOOLS ................................................................................................................................... 5 1.2 COMPONENTS ................................................................................................................................... 5 1.2.
hp toptools 8 Installing SNMP Services...................................................................................................................79 8.1 WINDOWS NT ................................................................................................................................. 79 8.1.1 SNMP Services ..................................................................................................................... 79 8.1.2 Windows NT Service Pack Installation/reinstallation ........
hp toptools 1 Overview This deployment guide is designed to demonstrate step by step the processes for installation of toptools components. Each chapter is devoted to a specific HP Toptools component. This guide is meant to present installation procedures and is not a comprehensive toptools manual. Additional information on the various uses, features, functions and procedures can be found in the individual toptools component manuals, online help, training, and on the HP Toptools website http://www.HP.
hp toptools Agent installation provides information such as the configuration of a device, its health, performance, OS, hardware inventory, and security settings. Through toptools management functions such as BIOS and firmware flashing, remote configuration and control, and security configuration are available from a web browser. The level of manageability available for a specific device will depend on the device itself and its supported features, and the operating system/firmware running on the device.
hp toptools 2 Planning Installation 2.1 Overview This section includes flow charts to guide you through the planning process for a successful installation of the HP Toptools solution with specific focus on the HP Toptools device manager. Key areas for planning: Resource Allocation (both human and hardware) Testing Down time (possible reboots) Installation of the device manager and deployment of agents Maintenance (application of Service Packs) Training 2.
hp toptools HP Toptools device manager components selected Configure Discovery Select Yes, when prompted for Discovery advanced configuration If no entry, default is to discover entire IP class address Enables a discovery that displays agents that may have been previously installed/configured on networked devices Configure network addresses you want HP Toptools to discover Mark all discovery options Set discovery schedule with minimal impact on users.
hp toptools Discovery configured Configure Security NT Authentication Basic or NT Challenge/Response Is IIS installed on a FAT partition? Yes Convert to NTFS Secure Socket Layer support? No Yes Use Socket Layer for additional security Go to agent installation hp toptools Deployment Guide Version 5.
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hp toptools 3 Requirements and suggestions 3.1 Overview This section will cover hardware, operating system and network requirements for the HP Toptools device manager server. Suggestions will be provided for different configurations based primarily on a best performance criteria. There are two schools of thought on whether the agents or the device manager should be installed first. The first scenario involves installing the agents on the devices to be managed and then installing the device manager.
hp toptools Other suggestions • HP Toptools generates 2 connections per console and the limit on Workstation / Professional is 10 connections. If more than 5 people will be accessing the HP Toptools device manager server at one time, use a server version of Windows NT / 2000 over Windows Workstation / Professional and set licensing accordingly .
hp toptools 4 Installation of the hp toptools device manager 4.1 Overview This section focuses on the requirements and the installation process of the HP Toptools device manager. When installing the HP Toptools device manager there are two possible methods that can be used, an interactive install over the internet or installation from a CD. To obtain the HP Toptools device manager go to the HP Toptools web site at http://www.hp.
hp toptools Step 2. System inspection After you click Next, the HP Toptools installation wizard will inspect the target system; examining the system configuration, checking for the presence of required software, gathering network information and looking for any previous versions of toptools software. - Note The HP Toptools installation wizard will not allow installation to proceed under the following conditions: • Target OS is Win9x or pre-WinNT 4.
hp toptools Step 4. Continue install wizard internet connection If the HP Toptools installation wizard finds it can continue with installation, it will attempt to make a connection to the HP Toptools website. If a failure occurs, you will be prompted by a dialog explaining that the failure may be due to improperly configured network settings (if the IP pings performed during system inspection failed), or improperly or non-configured proxy settings. The dialog will contain two (2) buttons.
hp toptools The toptools device manager is not a selectable component. It is always selected for install and is only unselected when uninstalling all of toptools. The toptools device manager will not be installed each time the HP Toptools installation wizard is run, it will automatically be deselected if the same or newer version is found installed. It is suggested that you install toptools on an NTFS partition in order to benefit from the user model and provide better security.
hp toptools Step 9. ServiceControl Manager and other linkage modules If SCM integration is selected, a dialog will be displayed requesting information for the module. Step 10. Package download disk space If the HP Toptools installation wizard is run as a web download, then after all component selections have been made, the wizard will check the HP Toptools system for the required disk space needed to download all required/selected software packages.
hp toptools Step 11. HP Toptools accounts The HP Toptools installation wizard will configure two (2) user accounts to be used with toptools: The “toptools service” account for the local service and the “toptools admin” domain account for WMI access and agent deployment. These accounts replaces the “toptools user” from previous toptools versions. They can also be existing accounts or renamed.
hp toptools If the target system is a member of a workgroup, the domain list-box will not be shown. The HP Toptools installation wizard will create the user account, and you will be instructed that the specified account (user name and password) will need to be present on each managed system where functionality such as WMI access and agent deployment is desired.
hp toptools Step 13. The toptools license agreement The HP Toptools license agreement and warranty disclaimer will be displayed there are toptools components selected for installation. If you have read these agreements, and you choose to go Back and modify a selection, you will not be presented with the agreements again. You will not be presented with this dialog if you are only uninstalling software. Select Next to continue. Step 14.
hp toptools Step 16. AutoLogon feature The AutoLogon feature allows you to supply your password for purposes of allowing the HP Toptools installation wizard to log you back into Windows NT automatically when there are required software components installed that force a reboot of the system. This feature is not presented on Windows 2000 systems because reboots are not required. If you decide not to use the AutoLogon feature, you will be required to supply your password after each system reboot. Step 17.
hp toptools If the HP Toptools installation wizard did not find a live connection to the hp website during system inspection, then this question will not be presented. You can still check for the latest patches/updates at a later time from the maintenance setup dialog. Step 20. Advanced configuration Following the check for patches is a question asking if you would like to perform advanced configuration for toptools.
hp toptools Step 21. Installation complete After advanced discovery, the installation complete dialog is displayed. hp toptools Deployment Guide Version 5.
hp toptools This dialog contain two checkboxes. The first checkbox is used to view the readme file. If there is no readme file, this checkbox will be hidden. If the HP Toptools installation wizard requires the system to be rebooted before toptools will function correctly, the second checkbox will be used to tell the HP Toptools installation wizard not to reboot the system until the user does so.
hp toptools 5 Installing hp toptools agents on desktops, notebooks, and PC Companions 5.1 Overview This chapter discusses the installation procedures for HP desktop and notebook devices, including HP Vectra, HP e-PC, and HP Kayak PCs; HP Omnibook mobile computers; and HP Jornada PC Companions. If discovery is initiated after the HP Toptools Device Manager has been installed, the All Devices group can be used to determine which devices on the network require agent installation.
hp toptools SNMP Services Installation of SNMP services is not required for HP desktop and mobile computers as these systems are managed using DMI or WMI. However, if installed, SNMP services provides a quicker and more efficient device discovery and identification of MAC addresses. Complete instructions for installing SNMP services on Windows NT and Windows 2000 systems are in Appendix A – Installing SNMP services.
hp toptools Welcome Screen The Welcome Screen shows the version of the HP Toptools agent. Click Next to continue. License Agreement The next screen is the license agreement. Read the license agreement, select “I accept the terms in the license agreement,” and click on Next to continue. hp toptools Deployment Guide Version 5.
hp toptools User Information This screen allows for the entry of user information. Enter the system location and the user phone number, and click on Next to continue. Asset Information The following screen allows for the entry of the system’s asset information. Once it is entered, click on Next to continue. hp toptools Deployment Guide Version 5.
hp toptools Component Selection The component selection allows you to select the type of agent installation. The complete installation the default value. The one option if custom installation is selected is the installation of the local agent user interface. If the agent has already been installed, this screen will allow the agent to be modified, repaired, or removed. hp toptools Deployment Guide Version 5.
hp toptools Installation Confirmation Once the installation type is selected, the installation confirmation screen is displayed. This is the last opportunity to change any options before the installation starts. Click on Install to finish the installation. hp toptools Deployment Guide Version 5.
hp toptools 5.2.3 Windows NT, 9X, ME hp toptools for desktops Manual Deployment Requirements These are the system requirements for the DMI based HP Toptools for Desktops agent. • HP Vectra or Kayak PC • One of the following: o Microsoft Windows NT 4.0 SP4, SP5 or SP6A o Windows 95 with OSR 2.
hp toptools Welcome Screen Click on Next to continue. Temporary Files Directory The installation wizard needs to de-compress the installation files. Select a directory for these files, which can be manually deleted after a successful installation. Click on Next to continue. hp toptools Deployment Guide Version 5.
hp toptools After the files have been de-compressed into the temporary directory, the Welcome screen is once again displayed. Click on Next to continue. License Agreement The next screen is the license agreement. Read the license agreement, select “I accept the terms in the license agreement,” and click on Next to continue. hp toptools Deployment Guide Version 5.
hp toptools Installation Notes This screen displays the installation notes found in the readme file. This file contains the latest software information and release notes. Review the notes and click on Next to continue. Agent Installation Folder This screen shows the directory that the HP Toptools for Desktop DMI agent will be installed in. The default directory is C:\DMI. Once the directory is confirmed, click on Next to continue. hp toptools Deployment Guide Version 5.
hp toptools Installation Type This screen allows for the selection of different installation types. The default is for a complete installation. If a custom installation is selected, there are further options to install the local user interface, the HP Soft Power Down utility, or the SMSWin utility. The HP Soft Power Down utility powers off a Windows NT system after it reaches the “Safe to Shutdown” screen.
hp toptools Installation Completion The installation complete screen is displayed after the agent has been fully installed. The HP Toptools info wizard allows the entry of user and asset information. Click on Finish to continue. hp toptools Deployment Guide Version 5.
hp toptools hp toptools Info Wizard Welcome Screen The HP Toptools Info Wizard allows the entry of the optional asset and user information. Click on Next to continue. Asset Location and User Information This screen allows the entry of the system name, system location, user name, and user phone number. Once this information is entered, click on Next to continue. hp toptools Deployment Guide Version 5.
hp toptools Asset Information This screen allows for the entry of asset information. The default PC asset number is the system serial number. The Monitor serial number can be automatically retrieved only on Plug and Play operating systems with the default plug and play display driver. The Monitor serial number can also be manually entered at this point, as can the monitor asset number.
hp toptools Information Validation Screen This is the last screen of the HP Toptools Info Wizard. Clicking on Finish will add the previously entered data to the HP Toptools for Desktops agent. There is also an option to start the local user interface for the agent to verify the information. hp toptools Local Interface This is the first screen of the local HP Toptools Interface. Both the automatically retrieved and the manually entered system information is shown on this screen.
hp toptools 5.2.4 Windows NT, 9X, ME hp toptools for hp omnibooks Manual Installation Requirements • • • • • HP Omnibook mobile computer. Microsoft Windows NT 4.0 SP4 – SP6A; Windows 95 with OSR 2.1 build 1214 or higher; Windows 98 through Second Edition; or Windows ME. 16 MB free disk space IP or IPX protocol stack installed and configured. Administrator privileges on the local machine Agent Installation The HP Toptools for Notebooks agents are located on the HP Toptools CD.
hp toptools Installation Wizard Follow the instructions on the standard screens as you advance through the installation. The next three screens provide licensing and product information, including the “Readme First” file. hp toptools Deployment Guide Version 5.
hp toptools Directory Selection Accept the default directory for the agents or, you may designate a different directory. hp toptools Deployment Guide Version 5.
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hp toptools Component Selection Mark the desired components for the notebook. The HP Toptools Resources Monitor replaces the Crash Monitor offered in a previous version of HP Toptools for Notebooks Agents. Note, there are no check boxes here, highlight acomponent and click to mark/unmark.
hp toptools Notebook Identification The data in this screen is needed by HP Toptools to provide information about this device. You may enter it directly if you are installing the agents locally at the notebook.
hp toptools Monitor Information The serial number from the monitor is automatically updated under Windows 9X and Windows ME if the monitor and the BIOS support DDC calls; otherwise this information must be entered manually. Asset tag information should also be entered in this screen. File Copy After the Serial Number and Asset Number are entered, the setup wizard copies the required files to the destination directory. At this point the installation is complete.
hp toptools 5.3 Automated Deployment of hp toptools agents from the hp toptools device manager Many HP PCs, notebook computers, and workstations support the remote installation of agents. The system requirements are the same as for manual agent installation. The HP Toptools Device Manager can be used to remotely install agents under following conditions: • • • • • • Only HP Vectra PCs, HP Kayak PCs, HP Visualize Workstations, and HP Omnibook mobile computers are supported for this feature.
hp toptools 5.3.2 Remote Agent Installation Device Selector Select the device or group of devices that an agent needs to be deployed to. Right-click on the devices to bring up the actions menu. Select the type of agent to deploy from the “Agent Deployment” sub-menu. - Note HP Toptools agents will not install on unsupported systems. If you don’t know the system type of an individual system, the wrong agent will not be installed.
hp toptools Agent Selection Select the agent for deployment. Note that there are WMI agents for Windows 2000 and Windows XP systems and DMI agents for Windows NT, 9X, and ME systems. If there are any installation options, they can be selected by clicking on the Advanced Button. One of the options is to retrieve asset, user, and leasing information from an Asset File. Details on the asset file can be found in the following section, Setting up a data input Asset File.
hp toptools Installation Methods The following screen lists the selected packages that can be installed locally and remotely. The HP Toptools Agent remotely deployable and is ready to be installed. Click on Next to continue. Installation Scheduling The agent installation can be initiated immediately, or can be scheduled up to 1 week in advance. Select the installation time and click on Next to continue. hp toptools Deployment Guide Version 5.
hp toptools Agent Installation Review At this point the HP Toptools Device Manager is ready to start installing the agent. Click Finish to install the agents. Once the installation is complete, an alert will be created and sent to the HP Toptools alert log. hp toptools Deployment Guide Version 5.
hp toptools 5.4 Creating an Asset File In the Agent Deployment Advanced Settings page, you can configure installation parameters, much as if you were installing the Agent interactively on an individual PC. Under the heading Advanced Settings, you can specify the installation path and which optional modules should be installed on all target PCs. Under the heading Asset File, you can specify a file name for a Comma-Separated Variables (.
hp toptools 5.5 Installing 3rd Party DMI Instrumentation To implement third party DMI instrumentations for various components OEM’d by HP you will find the software incorporated into the driver or you may download them from the one of the following websites: http://www.hp.com/toptools, http://www.hp.com/go/vectrasupport, http://www.hp.
hp toptools Run Software Installation You will need to download HP Toptools for Jornada PC Companions from http://www.hp.com/toptools. Go to the download area where you will find all the HP Toptools software listed. Once you have downloaded the appropriate file, PCCompanion.exe, execute it. This will extract all files and launch the installation. Destination Location This screen should indicate the correct installation directory. Clicking Next will install the files. Re-dock your Jornada Companion.
hp toptools Open the local Toptools viewer and verify that the installation was successful. This is the local Toptools screen for this particular Jornada PC Companion. The Toptools device manager collects this information from all the Jornada PC Companions on your network. 5.7 Windows Based Terminals The process to setup Windows Based Terminals for manageability is accomplished through a firmware update.
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hp toptools 6 Installing hp netserver Agents 6.1 Overview This section covers the installation of agents on servers. Enabling manageability on servers is a two-part process. Depending upon server configuration: • you will need to install SNMP services, if not already present. • an HP Toptools agent will then need to be installed on each Netserver that is to be managed by an HP Toptools device manager. The HP Netserver Agents can be found under the download section of the HP Toptools website at www.hp.
hp toptools From here, select if you wish to install HP Netserver Agents and/or HP Instant Toptools. You can list all NT servers by clicking the Show all NT Servers button. If you click the Manually Add NT Servers button you will be able to type in the names of specific servers. When you have a complete list, use the Add>> button to select the servers for the agent installation. Some of the servers listed may not be HP Netservers. Do not select a non-HP server for installation of the NP Netserver Agents.
hp toptools 6.3 Installing netserver Agents on NetWare netservers The self-extracting Netserver Agents installation files can be downloaded from www.hp.com/toptools to ensure that you have the latest agents. Setup can be run from Windows 2000 or Windows NT systems. If you try to run setup from a Windows 95, 98 or ME client, you will receive the error message “netapi32.dll not found.” The Netserver Agents are supported on the following NOS Versions: • NetWare 4.2 • NetWare 5.
hp toptools Here the Show all NW Servers on the network button has been clicked, and all the servers were listed on the left, then moved to the right with the Add>> button. If this approach does not find all your NW servers, you can click the Manually Add NW Servers button to gain the ability to type the NW server names in the left hand text box. Once all the servers on which you want to install Netserver Agents are listed in the right hand text box, click Install to Servers.
hp toptools 6.4 Installing netserver Agents on SCO UNIX netservers The HP Netserver Agents (DMI software is not currently supported on SCO UNIX) must be installed via the Custom utility of SCO UNIX. In addition, you must create a tar format master diskette of the HP Netserver Agents for SCO UNIX server software using one of the following methods: If you downloaded the Netserver Agents installation software from the Internet, you will need to extract the files on a Windows/DOS client.
hp toptools 6.5 Installing netserver Agents on Linux netservers The Linux version of the SNMP Agents were developed based on the extensibility of the UCD SNMP agent package (see http://net-snmp.sourceforge.net.) The versions of Linux supported are: • • • • Red Hat 7.0 Red Hat 6.2 SuSE 7.0 Debian 2.2 Please consult the agent Readme file to find out about supported Kernels.
hp toptools For Red Hat: 1. Download the zip file containing the appropriate Netserver Agents installation files for your version of Linux (the installation files are separated in directories named by distribution version). 2. Expand the zip file containing the Netserver Agents to a temporary location on your Linux system (for example /tmp) # unzip -o -d /tmp E.g., # unzip -o customer.zip -d /tmp 3.
hp toptools 4. Copy the alternate configuration file for the SNMP service (see item 6 - Important Notes): # cp -f /tmp/snmpd.conf /etc/snmp/ 5. Install the Curl package (see notes below): # rpm -U /tmp/curl-7.7.2-yy_zzz.i386.rpm 6. Install the Netserver core component (see notes below): # rpm -U /tmp/hpserver-core-5.02.xx-yy_zzz.i386.rpm 7. Install the Netserver Agents package (see notes below): # rpm -U /tmp/agents_lx-5.50.xx-yy_zzz.i386.rpm 8.
hp toptools # cd /dev # ./MAKEDEV sg # cd After that, install Netserver Agents package: # dpkg -i -G /tmp/agents-lx-5.50.xx-yy_debian22.i386.deb 8. No system reboot is necessary. How to verify that the netserver Agents are Running To make sure Netserver Agents are running on the machine verify if the following services are running: hpasrsvc, hpcagsvc, hpesysvc, hpevcsvc, hpevttrapd, hplersvc, hpnictrapd, hppfmsvc, hprccsvc, hpsdnsvc, hpsftsvc, hpswvsvc, hptatsvc, hpvcptrapd and snmpd.
hp toptools For Debian If you wish to remove the Netserver Agents from your system, execute the following steps, logged as root: # dpkg -P agents-lx # dpkg -P hpserver-core Notice that the hpserver-core package may be in use by other HP products and if so the last command will tell you and will not uninstall the package. No reboot is necessary.
hp toptools 7 Installing Agents on Hubs and Switches 7.1 Overview This section will cover how to updated agents on Hubs and Switches. The HP Download Manager described below makes it easy to update the agents on HP hubs and switches, provided that you have the most recent Toptools Hubs & Switches CD. You should obtain this CD, it will simplify the update process.
hp toptools Multiple Devices requiring Software Update Utility and Download Manager If multiple devices are selected that require both HP download manager and Software Update Utility, an information message will appear. Clicking on either the Download Manager or the Software Update Utility link will start that utility. Update System Software This screen will show the networking device and the firmware version.
hp toptools Licensing Agreement At this point the licensing agreement screen is displayed. Accept the agreement and click on OK to continue. hp toptools Deployment Guide Version 5.
hp toptools Review Software Selection After the software has been downloaded a software selection review screen is presented. Click on Next to continue. Schedule Installation The installation can be started immediately, or it can be scheduled to happen at some point in the future. hp toptools Deployment Guide Version 5.
hp toptools Installation Scheduled At this point the installation is scheduled. To view the results of the installation, review the alert log. Verify Installation Open the alert log after the installation has been performed to view the results. hp toptools Deployment Guide Version 5.
hp toptools 7.2 The hp download manager The Toptools agents for hubs and switches reside in firmware on the devices. The Download Manager is launched from the Toptools as described below. It will determine if the firmware on each hub or switch is current, and will allow you to download the current version if an older one is found. The entire operation is automatic and is executed for all hubs or for all switches at the same time (but not a mix of hubs and switches at the same time).
hp toptools Right-click on one of the highlighted hubs or switches. A pop-up menu will appear. Select Update Firmware to launch the HP Download Manager. Select the devices that need to be updated. When the Download Control dialog box appears, it lists the devices you selected (in the example here, there is only one) along with the version numbers of the firmware currently loaded on each. Compare this version number with the version available for downloading.
hp toptools outdated CD in your drive. Do not proceed. If the "Download Version" is newer than the "Current Version" you can highlight the item(s) and proceed. When there are several hubs present, the Download Control dialog box will list them like this: Here, only 10.5.8.29 needs to be updated. Select all the devices that need to be updated. If you have to change the community names of the devices in order to download the file to all of them at the same time, click the Community Name button.
hp toptools If the system asks to replace a map file that is already there, do so. As the Download Manager works, it displays a dialog box that shows the progress of the operation. If it encounters a problem, it will complete the downloading of the file in progress and then stop. If you want to stop the downloading at any time, you can click the Stop button. hp toptools Deployment Guide Version 5.
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hp toptools Appendices hp toptools Deployment Guide Version 5.
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hp toptools 8 Installing SNMP Services 8.1 Windows NT 8.1.1 SNMP Services Installing SNMP services (and, for Windows NT, reapplying the appropriate Service Pack and setting the Paging File size) is required for: • The Toptools Device Manager • All Netservers • Any network workstation where you want to run Toptools Auto alert It is recommended that you install SNMP services on all desktops, notebooks, and palmtops as well. Doing so will help with device identification during the discovery process.
hp toptools If SNMP is already installed, it will be on the Network Services list in this dialog box, and you are finished. If SNMP is not installed proceed with Step 3. Click the Add button in the Services tab panel to add the SNMP service Highlight the SNMP Service option and click OK. Setup will look for the SNMP service files on your hard drive. If you know that the SNMP files are not in this directory, insert the Windows NT CD and type in the correct path. Otherwise, accept the given path.
hp toptools Enter contact names, trap destinations, and community names. This screen allows you to configure contact names, trap destination addresses, and community names (security tab) for this device. Entry here is optional. Security will default to the community name “public” unless otherwise stated. Do not reboot at this time. If you are running any operating system other than Windows NT, answer Yes. You are finished. If you are running Windows NT, respond to this screen by selecting No.
hp toptools 8.1.2 Windows NT Service Pack Installation/reinstallation After installing any services on Windows NT it is important to reinstall your Service Pack. HP Toptools supports SP4, SP5 and SP6A. Find the Windows NT service pack. You may find that the NT service pack has been already copied to your hard drive (c:\winnt\i386). On the Toptools CD, the Service Pack files can be found in the directory \Nt4sp. Run the Update program.
hp toptools Tell the program to install the Service Pack. If this is the first installation of the Service Pack, create an uninstall directory. hp toptools Deployment Guide Version 5.
hp toptools If the service pack was previously installed, an Uninstall directory should already exist and you do not need to recreate one. Continue through the next screens. Reboot. You are finished and should reboot at this time. hp toptools Deployment Guide Version 5.
hp toptools 8.2 Windows 2000 8.2.1 Installing SNMP and IIS Services Install SNMP Open the Windows Components Wizard. Select Management and Monitoring Tools, and then press the “Details” button. You do not have to check the Management and Monitoring Tools button. SNMP Protocol In the Details information, select Simple Network Management Protocol and mark the check box. hp toptools Deployment Guide Version 5.
hp toptools Select IIS Open the Windows Components Wizard and select the Internet Information Services. Click the details button to select components of IIS. Select IIS Options In the Internet Information Services components, ensure that “World Wide Web Server” is selected. The rest of the options are not required by HP Toptools 5.0, but may be useful for other applications. hp toptools Deployment Guide Version 5.
hp toptools File Copy Click OK on all of the dialogue boxes until Windows starts copying files. Windows may require that the Windows 2000 CD-ROM be inserted in the CD-ROM drive. SNMP Installation Complete At this point, SNMP and IIS is installed. Note that no reboot is required. hp toptools Deployment Guide Version 5.
hp toptools Configure SNMP Services Open the Computer Manager or go to Control Panel, Computer Management, Services. SNMP should be in the list of services. Right click on SNMP Service and select properties. SNMP Service Properties In the Agent Properties screen, the contact, location, and types of alerts can be configured. hp toptools Deployment Guide Version 5.
hp toptools In the Traps Properties page, the SNMP Community name and trap destinations are set. Finally, in the Security Properties page, the accepted community names are set. Also, this page allows the computer to only accept SNMP packets from specified hosts for added security. After all of the SNMP properties are set, click on OK to exit. At this point SNMP and IIS are installed. hp toptools Deployment Guide Version 5.
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hp toptools 9 Installing toptools auto alert HP Toptools Auto Alert allows your Netservers to proactively send alerts to the Toptools device manager or any other computer on the network where Auto Alert is installed. Auto Alert should be installed on each computer where you want to receive traps. You can download the latest HP Toptools Auto Alert from http://www.HP.com/toptools, go to download then to Management Console, the file is named ttaa41e.exe and is self extracting. 9.
hp toptools If SNMP is already installed, it will be on the Network Services list in this dialog box. If SNMP is not installed, follow the procedures in Installing SNMP Services. Review Virtual Memory When the SNMP Service is installed, you will need to set the size of your paging file to both a minimum and a maximum of 200 MB. Open the System Properties dialog box by right clicking and selecting the Properties menu command. Then select the Performance tab. Click the Change button.
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hp toptools Set both the Initial Size and the Maximum Size to 200 MB, and click OK. Then you must reboot. 9.1.2 Windows 2000 Review SNMP Services Open Control Panel, Computer Management, and select Services and Applications. Check for SNMP Select Services and Applications, and then Services. Scroll down the list to check if SNMP is installed. In this example, SNMP is not installed. hp toptools Deployment Guide Version 5.
hp toptools Install SNMP Please see Chapter 8 – Installing SNMP Services for Windows 2000 for instructions. Virtual Memory Open the Systems Properties page in the Control Panel. Select the Advanced Tab, and then Performance Options. In the Performance Options dialogue box, select Change. hp toptools Deployment Guide Version 5.
hp toptools Change the Initial Size and the Maximum Size of the virtual memory, and press the Set button. Click on OK in all of the Windows to exit. 9.2 Installing toptools auto alert Find the program. hp toptools Deployment Guide Version 5.
hp toptools Run the installation program. hp toptools Deployment Guide Version 5.
hp toptools Configure the Toptools Management Server When prompted to enter the name of your management server, enter the name of the HP Toptools Integrated device manager. If you don’t have HP Toptools device manager, you may skip this screen by selecting Next. Set the File Destination hp toptools Deployment Guide Version 5.
hp toptools Set the Program Folder Setup is Complete You must check the “Launch HP Toptools Auto Alert” check box to launch the HP Toptools Auto Alert configuration application. hp toptools Deployment Guide Version 5.
hp toptools Configure Auto Alert – Server List This will read the Toptools Netserver inventory list if you select Retrieve for Management Server. Configure Auto Alert – Adding Managed Servers hp toptools Deployment Guide Version 5.
hp toptools You next identify each HP Netserver that you want monitored. You create a list by clicking on the Configuration tab, clicking the Add Servers button, and then selecting the HP Netservers on your network that you want to receive alerts from (see the figure below). Adding Servers Manually If you prefer, you can enter information manually by clicking the Add Servers Manually button.
hp toptools Restart SNMP Services Restart SNMP on Windows NT and SCO UNIX servers to initiate the Auto Alert messages. (It is not necessary to restart NetWare servers.) Select Start -> Settings > Control Panel Double click on Services. hp toptools Deployment Guide Version 5.
hp toptools Check that SNMP services are started. Review the SNMP status of servers by clicking the Server Status tab. Check that they are properly initialized to use Auto Alert. If not, correct the problem at the HP Netserver. All servers must have an UP status to be properly configured for Auto Alert. Your HP Toptools Auto Alert installation is complete. After you have installed HP Toptools Auto Alert, it is auto-started every time you start the PC console and you may minimize it to the task bar.
hp toptools hp toptools Deployment Guide Version 5.
hp toptools 10 Installing Desktop Agents in Batch Mode If you want to install Toptools for Desktops Agent on client machines in batch mode, without user intervention, unzip the agent files but do not proceed to running setup.exe. Instead, use the following procedure. 10.1 Batch Installation There are several options for installaing Desktop Agents without user intervention. The Command-line options are for TTDD50.exe (DMI) and SETUP.INI (WMI).
hp toptools InstallToptoolsUI: Possible values are 1 or 0. The local user interface of the Toptools for Desktops Agent will be installed if InstallToptoolsUS=1. InstallSMSWin: Possible values are 0 and 1. If it is 1 (default), the SMSWin program will be installed. InstallResMon: Possible values are 0 and 1. The System Resource Monitoring module is always installed. If the value of this parameter is 1, it will be activated. The default is 0. InstallSoftPowerDown: Possible values are 0 and 1.
hp toptools 11 toptools agent Utilities 11.1 Asset Configurator The HP Toptools Asset Configurator is a software utility that can be used to assign different values to the asset management attributes of each managed PC. It is intended to be used before Toptools. Once the Asset Configurator has run, Toptools can be used to provide reports containing the values of the asset attributes for all the managed PCs. The Asset Configurator software is supplied on the HP support website at http://www.HP.
hp toptools 11.2.1 Prerequisites The utility is supported under Windows 95, 98, NT4 (SP3 or higher) and Windows 2000.
