HP StorageWorks TapeAssure service version 1.1 User guide (EH957-90925, September 2010)

6 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Related information
The following documents and websites provide related information:
• HP StorageWorks Interface Manager and Command View TL user guide, available from http://
www.hp.com/support/cvtl
• HP StorageWorks Library and Tape Tools user guide, available from http://www.hp.com/support/
tapetools
HP websites
For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/service_locator
• http://www.hp.com/support/manuals
• http://www.hp.com/support/downloads
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