StoreEver LTO SAS half height tape drives user guide
Table 4 Clean, Tape, Drive and Ready LED sequences (continued)
Action requiredCauseLED Sequence
Insert a cartridge to clear the LED sequence. If the
condition persists, call for service.
There is a firmware download
problem.
Drive, Tape and Ready FLASH.
Power cycle or reset the drive.The drive has a firmware error.
Upgrade the firmware. If the condition persists,
call for service.
Drive and Ready ON with Tape
and Clean OFF. Alternates
repeatedly.
Encryption LED, HP LTO-6 and LTO-5 models only
The encryption LED may be blue or amber, as described in the following table. The state of the
other LEDs depends upon the activity, as described below.
Table 5 Encryption LED, LTO–6 Ultrium 6250 and LTO-5 Ultrium 3000 tape drives
StateEncryption LED (Blue or Amber)
At power onOn
The drive is idle and there is no encryption key.Off
The tape drive is reading/writing unencrypted data from another host or
unloading a cartridge.
Off with Ready flashing green
The drive is idle but the encryption key is loaded. The drive is ready to
read/write encrypted data.
On (solid blue)
The drive is reading/writing encrypted data.On (solid blue) with Ready flashing
green
There is an encryption related error. This is cleared after unload executes or
successful encryption/decryption resumes. See also Encryption
troubleshooting (page 55).
Alternate flashing, blue and amber
NOTE: The Encryption LED only functions if you are using backup software that supports hardware
encryption and this feature is enabled in the backup application. See http://www.hp.com/storage/
spock for backup application compatibility.
Problems with cartridges
If you experience any problems using HP branded cartridges, check:
• The cartridge case is intact and that it contains no splits, cracks or damage.
• The cartridge has been stored at the correct temperature and humidity. This prevents
condensation. See the insert included with the tape cartridge for storage conditions.
• The write-protect switch is fully operational. It should move from side to side with a positive
click.
• The World Wide Web site for more detailed troubleshooting information: http://www.hp.com/
support.
52 Troubleshooting