UPS R12000 XR Models Maintenance and Service Guide
Table Of Contents
- HP UPS R12000 XR Models Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Safety and Product Information
- Chapter 2: Illustrated Spare Parts List
- Chapter 3: Identifying Components
- Front Components
- Modes of Operation
- Rear Components
- Matching the Utility Voltage
- Module Locations
- Configuring the UPS Using the LCD Menu
- Chapter 4: Removal and Replacement Procedures
- Chapter 5: Troubleshooting
- Chapter 6: Specifications
- Index

Troubleshooting
5-10 HP UPS R12000 XR Models Maintenance and Service Guide
Table 5-1: Main Module (MM) and Electronics Modules (M1-M4) Active Alarms continued
LCD Display Possible Cause Actions to Take
x Alarms
Utility Fail
The UPS detects that the utility source
voltage is not within an acceptable
range.
• Verify the utility power.
• If the problem persists, contact an
electrician.
x Alarms
Utility Not Present
The UPS detects that the utility source
voltage is either not present, or so
abnormally low that the UPS classifies
it as not being present.
• Verify the utility power.
• If the problem persists, contact an
electrician.
Problems During Startup
If problems occur when starting the UPS, refer to Table 5-2 for possible causes and suggested
actions.
Table 5-2: Troubleshooting Problems During UPS Startup
Symptom Possible Cause Actions to Take
UPS will not start. There is no utility power. Unit is hardwired. Contact a qualified
electrician to check power at the utility
receptacle.
Batteries are disconnected. Install the battery trays. If the
batteries are installed, remove and
then reinsert the electronics modules.
REPO: Audible alarm sounds
and Alarm LED is lit.
Verify that the REPO switch is in the
proper position (open) and utility is
present. Press the On button.