UPS R12000 XR Models Maintenance and Service Guide

Table Of Contents
Troubleshooting
5-10 HP UPS R12000 XR Models Maintenance and Service Guide
Table 5-1: Main Module (MM) and Electronics Modules (M1-M4) Active Alarms continued
LCD Display Possible Cause Actions to Take
x Alarms
Utility Fail
The UPS detects that the utility source
voltage is not within an acceptable
range.
Verify the utility power.
If the problem persists, contact an
electrician.
x Alarms
Utility Not Present
The UPS detects that the utility source
voltage is either not present, or so
abnormally low that the UPS classifies
it as not being present.
Verify the utility power.
If the problem persists, contact an
electrician.
Problems During Startup
If problems occur when starting the UPS, refer to Table 5-2 for possible causes and suggested
actions.
Table 5-2: Troubleshooting Problems During UPS Startup
Symptom Possible Cause Actions to Take
UPS will not start. There is no utility power. Unit is hardwired. Contact a qualified
electrician to check power at the utility
receptacle.
Batteries are disconnected. Install the battery trays. If the
batteries are installed, remove and
then reinsert the electronics modules.
REPO: Audible alarm sounds
and Alarm LED is lit.
Verify that the REPO switch is in the
proper position (open) and utility is
present. Press the On button.