A6869B VGA/USB PCI Card Installation Guide HP Part Number: A6869-9003A Published: July 2007 Edition: 2
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About This Document This document describes installation instructions for the A6869B VGA/USB PCI card. Intended Audience This document is intended for system administrators responsible for the installation of PCI accessory cards in HP server products. Adminstrators are expected to have knowledge of ESD safety precautions as well as procedures for safely shutting down Windows® nPartitions and powering down PCI power domains. This document is not a tutorial.
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1 Overview The A6869B VGA/USB PCI card is the latest generation of the A6869A PCI card released in 2001. This new release updates components that are nearing end-of-life. It has assigned part number: A6869-60602. The major component change on the board is a move from the ATI R7000 video graphics array (VGA) controller to the ATI ES1000 VGA controller. The ATI ES1000 controller is intended for a server environment, is more focused to IA64 software support, and is more cost effective than its predecessor.
2 Installing a A6869B VGA/USB PCI Card in a Server The A6869B VGA/USB PCI card can be installed into any slot in a PCI/PCI-X backplane. CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server. IMPORTANT: If you are installing the A6869B in HP servers based on the sx1000 chipset, such as HP Superdome, rx7620 or rx8620, the system firmware must be updated to a minimum revision of 3.88.
IMPORTANT: Some PCI I/O cards, such as the A6869B VGA/USB PCI card, cannot be added or replaced online (while Windows® remains running). For these cards, you must shut down Windows® on the nPartition before performing the card replacement or addition. See the section on Shutting Down nPartitions and Powering off Hardware Components in the appropriate service guide. 1. 2. 3. 4. 5. 6. 7.
3 Troubleshooting the A6869B VGA/USB PCI Card The following provides some troubleshooting solutions. Problem Solutions Black Screen. No text displayed. Hardware problem. • Must have supported power enabled. • Must have a functional VGA/USB PCI card. • Must have a functional PCI slot. Select another slot on same partition/backplane. • Must have the VGA/USB PCI card firmly seated in PCI backplane slot. • Must have a supported monitor. • Must have verified cable connections to VGA/USB PCI card.