ACC Error Guide

ZMON Error Messages

Chapter 6 147

Message 264 - Card <number> error in upload: <reason>

Explanation: Message is generated if ZMON is unable to read from

the Mux card during the Mux memory dump. The

dump sequence will be retried once, after resetting the

interface. The problem is most likely to be a hardware

or firmware related issue. It may be that the Mux

software or firmware has failed in such a way that the

upload for the dump is not possible.

Action: The reset of the Mux card prior to the dump retry or

next download may fix the problem. If this has no

effect, the Mux card may be defective and require

replacement.

Message 265 - Card <number> $DWNL (upload) gives non-zero reply

Explanation: Message is generated if ZMON is unable to read from

the Mux card during the Mux memory dump. The

dump sequence will be retried once, after resetting the

interface. The problem is most likely to be a hardware

or firmware related issue. It may be that the Mux

software or firmware has failed in such a way that the

upload for the dump is not possible.

Action: The reset of the Mux card prior to the dump retry or

next download may fix the problem. If this has no

effect, the Mux card may be defective and require

replacement.

Message 266 - Card <number> deleting dump <dump-file-name>

Explanation: When ZMON receives a message that causes the Mux

to be reloaded and restarted, ZMON will attempt to

dump the contents of the Mux memory to a file in the

/var/opt/acc/dmp directory, if this directory exists.

This message is displayed as ZMON deletes a dump file

which is incomplete, because of an earlier error which

occurred during the dump process.

Action: None.