ACC Error Guide

ZCOM Error Codes
Meanings of the Error Codes
Chapter 2 51
ZeBAD_HPA (-120): Bad HPA in interface table
Explanation: This error is returned when the DAM driver detects
inconsistencies between the hardware card it binds
with and the HPA sets up in the ZCOM interface table.
This error indicates internal software incompatibility.
Action: Check to make sure there is no problem in software
installation, re-install if necessary. If problem persists,
contact your HP support personnel.
ZeNOT_DISABLED (-121): DAM is not disabled
Explanation: This error is returned when the DAM receives a LLIO
request that is not valid when the Mux card has been
placed into its normal operating mode (e.g. when the
DAM is in the HLIO mode).
Action: Contact your HP support personnel.
ZeDMA_TIMEOUT (-122): Mux timed out
Explanation: When a request is issued to the DAM to perform a hard
reset of the ACC Mux card, the DAM expects to see a
external interrupt from the card to indicate the reset is
complete. This error is returned if the external
interrupt does not arrive within a reasonable period of
time. Most likely the card has experienced a serious
hardware failure.
Action: Run hardware diagnostics on the Mux card in question
and/or swap the card out. If this does not appear to be a
hardware problem and the failure persists, contact
your HP Support Representative.
ZeFW_FAILED (-123): Mux firmware failure
Explanation: See zcom “Message 203 - Card <number> reset error:
<reason>” for a description.