Administrator's and User's Guide for SFM HP-UX 11i v1 April 2006

Troubleshooting SFM
Troubleshooting EVWEB
Chapter 5120
Cause
The Event Archive Database service is not running.
Solution
To check whether the Event Archive Database service is running, enter
the following command at the HP-UX prompt:
# ps -eaf grep sfmdb
If the output of this command is sfmdb, the Event Archive Database
service is running.
If the Event Archive Database service is stopped, enter the following
command at the HP-UX prompt to start the service:
# /sbin/init.d/sfmdb start
If the Event Archive Database service is running and the problem
persists, check for error logs in the /opt/sfm/log/sfm.log file. For
further assistance, contact the HP support center.
Problem
WBEM Indications are not logged in to the Event Archive.
Cause
The Event Archive Consumer is disabled.
Solution
To check whether the Event Archive Consumer is disabled, enter the
following command at the HP-UX prompt:
# ps -eaf grep sfmdb
If the Event Archive Consumer is disabled, enter the following command
at the HP-UX prompt to enable the Event Archive Consumer:
# /opt/wbem/bin/cimprovider -e -m EMArchiveConsumerModule
If the Event Archive Consumer is enabled and if the indications are still
not logged in the Event Archive, check for error logs in the
/opt/sfm/log/sfm.log file. For further assistance, contact the HP
support center.
Problem
WBEM Indications are not mailed to your email address.