User Guide

Table of contents
1 Product Features ............................................................................................................................................ 1
HP Value Thermal Printer .................................................................................................................... 1
Identifying User Controls ...................................................................................................................... 2
Identifying Rear Connectors ................................................................................................................. 3
Powered USB Model ........................................................................................................... 3
Serial/USB Model ................................................................................................................ 3
2 Setting Up the Printer ..................................................................................................................................... 4
Checking the Packing List .................................................................................................................... 4
Loading or Changing the Receipt Paper .............................................................................................. 4
Connecting the Cables ......................................................................................................................... 6
Turning on the Printer ........................................................................................................................... 7
Installing the Drivers ............................................................................................................................. 7
Testing the Printer ................................................................................................................................ 7
Extending Your Character Sets and Fonts ........................................................................................... 8
3 Operating the Printer .................................................................................................................................... 10
Configuring the Printer ....................................................................................................................... 10
Entering the Configuration Mode ........................................................................................................ 10
Monochrome Paper Print Density (Default) ........................................................................................ 13
When to Change the Receipt Paper ................................................................................................... 13
Preventing Printhead Overheating ..................................................................................................... 13
4 Maintenance Guidelines ............................................................................................................................... 15
Cleaning the Printer ............................................................................................................................ 15
Cleaning the Thermal Printhead ......................................................................................................... 15
Appendix A Troubleshooting .......................................................................................................................... 16
Diagnostics ......................................................................................................................................... 16
Startup Diagnostics ............................................................................................................ 16
Runtime Diagnostics .......................................................................................................... 17
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