HP BladeSystem c-Class Virtual Connect Support Utility Version 1.5.1 User Guide

Troubleshooting 18
Troubleshooting
Error messages
Error message Resolution
This version of the application does not support
the target enclosure
Specify a supported enclosure type.
Invalid bay number x for an enclosure Specify a valid bay number.
Unable to get enclosure part number Check connectivity with the OA, and then restart the
update process.
Another instance of this application is running.
Please wait until all other instances are completed
and try again.
More than one instance of the update utility is attempting
to run on the client. Wait until all other instances are
complete, and then try again.
Unable to initialize Onboard Administrator
interface
Check connectivity with the OA, and then restart the
update process.
Unable to login to the Onboard Administrator.
Please confirm the OA IP address and user
credentials.
Confirm the OA IP address and user credentials.
Invalid option An invalid option has been specified by the user. Verify
the list of available options for that command.
Invalid -a option An invalid -a format has been specified by the user. Verify
the list of available commands.
One or more parameters missing One or more required parameters was not specified. See
the required syntax for the command.
Missing -l option Specify the required package location.
Invalid -f option
The -f version option can only be used with the
update
command. Be sure a valid -f option is specified.
Invalid OA IP address Provide a valid IP address in the proper format.
Unable to communicate with OA IP
aaa.bbb.ccc.ddd
Check connectivity with the OA and verify that you are
using a valid IP address.
OA username is longer than 40 characters Enter a valid OA username.
OA user password is greater than 40 characters Enter a valid OA user password.
Invalid bay number Specify a valid bay number for the target enclosure.
OA firmware version a.bb is not supported Update the firmware on the target enclosure.
Unable to communicate with Onboard
Administrator. Please confirm validity of the OA IP
address and user credentials.
Confirm the validity of the OA IP address and user
credentials.
Specified Onboard Administrator is not primary Specify the OA IP address of the primary OA in the target
enclosure.