HP BladeSystem c-Class Virtual Connect Support Utility Version 1.5.1 User Guide

Troubleshooting 19
Error message Resolution
Unable to get enclosure VC mode information Log into VC Manager GUI and resolve any errors with VC
Manager. Reset the OA to factory defaults, and then log
into the VC Manager GUI.
Initialization process failed. Firmware update
cannot continue.
Check update requirements, and then try the update
again.
File extraction failed Verify that the Virtual Connect firmware package is
correct, or download it again from the HP website
(http://www.hp.com).
Firmware update failed on module See the fwupdate####.log file.
Unable to transfer file to module Verify connectivity between the client and the enclosure.
Unable to configure module for update Verify connectivity between the client and the enclosure.
Another firmware update is currently in progress Wait until the current update is complete before
attempting to update the firmware.
The specified activation ordering method is not
valid
Verify that the activation order method (-oe or -of) is
correct.
Signature Validation failed The firmware package file is corrupt. Download the
firmware package from a trusted source or directly from
the HP website (http://www.hp.com).
Before contacting HP technical support, be sure to have the Virtual Connect Support Utility log file
(fwupdate####.log) available.