HP BladeSystem c-Class Virtual Connect Support Utility Version 1.5.2 User Guide
Troubleshooting  19 
Error message  Resolution 
Unable to get enclosure VC mode information 
Log into VC Manager GUI and resolve any errors with VC 
Manager. Reset the OA to factory defaults, and then log 
into the VC Manager GUI. 
Initialization process failed. Firmware update 
cannot continue. 
Check update requirements, and then try the update again. 
File extraction failed 
Verify that the Virtual Connect firmware package is correct, 
or download it again from the HP website 
(http://www.hp.com). 
Firmware update failed on module 
See the fwupdate####.log file. 
Unable to transfer file to module 
Verify connectivity between the client and the enclosure. 
Unable to configure module for update 
Verify connectivity between the client and the enclosure. 
Another firmware update is currently in progress 
Wait until the current update is complete before attempting 
to update the firmware. 
The specified activation ordering method is not 
valid 
Verify that the activation order method (-oe or -of) is 
correct. 
Signature Validation failed 
The firmware package file is corrupt. Download the 
firmware package from a trusted source or directly from the 
HP website (http://www.hp.com). 
Before contacting HP technical support, be sure to have the Virtual Connect Support Utility log file 
(fwupdate####.log) available. 










