HP BladeSystem c-Class Virtual Connect Support Utility Version 1.6.0 User Guide

Introduction 5
• An Onboard Administrator user account with Administrative privileges and access to all Onboard
Administrators and interconnect bays must be available for use. If the enclosure is imported into a
Virtual Connect domain, a Virtual Connect user account with Domain privileges is also required.
• The user must have Ethernet network connectivity between the client system and the enclosure Onboard
Administrator. To validate this connectivity, open a web browser to the enclosure Onboard
Administrator before running the utility.
• The user must have Ethernet network connectivity between the client system and the interconnect
modules in the enclosure.
• Add the Virtual Connect Support Utility application to the list of exceptions for any host-based firewall
on the client if you do not have a healthy Backup VCM module.
• No firewalls can exist between the client system and the remote enclosure Onboard Administrator if you
do not have a healthy Backup VCM module. If a firewall exists, and it is blocking ports, then the utility
cannot open a connection with the remote modules to perform the update.
• Onboard Administrator firmware v1.30 or higher is required for correct VCSU operation.
• Only one instance of the VC Support Utility accessing a single enclosure can be run on a single client
at one time.
• During firmware update operations, the modules are unavailable for use. Any attempt to reset or
remove the modules during the update process could result in a corrupted firmware image. In addition,
do not reset the Onboard Administrator of the target enclosure or update its firmware while VC modules
are being updated. Doing so can interfere with the firmware update process and cause it to fail. During
the firmware update process, connectivity through the modules, which might be hosted to servers in the
enclosure, can be interrupted temporarily.
• During a firmware update session, only use a single client to update modules in a specific remote
enclosure. Using multiple clients to interface remotely with the same enclosure can interrupt the firmware
update process and prevent it from completing successfully.
• If the firmware update client is interrupted or loses network connectivity during the update, reset the
affected module and restart the firmware update process.
• VCSU supports only IPv4 addresses. IPv6 support is not yet available.
• In a multi-enclosure environment, the Onboard Administrator username and password must be identical
across the local and all remote enclosures in the Virtual Connect domain. Otherwise, firmware update
of the remote enclosures does not succeed.
Restrictions and limitations
• A VCSU update operation can be performed from a server blade in the same enclosure that is being
updated. However, this feature is only supported when using a redundant network configuration on the
server blade running the VCSU client.
• This version of VCSU supports c3000 and c7000 enclosures.
• The utility does not update modules that are not physically present, are powered off, or are
non-functional. A status message indicates if any modules are in these states.
• The utility does not update unknown or unsupported module types, including pass-thru Ethernet and FC
modules.
• HTTP and HTTPS downloads are restricted to non-authenticated websites.