HP BladeSystem c-Class Virtual Connect Support Utility Version 1.8.1 User Guide
Troubleshooting  27 
Error code  Details 
VCSU_ERROR_PRIMARY_BACKUP_HEALTH_NOT_OK 
The health of primary or standby module is not 
OK. The update cannot proceed. 
VCSU_ERROR_MIN_TARGET_VERSION_ROLLBACK_ 
DOWNGRADE 
The target version does not support the 
downgrade of Virtual Connect firmware without 
deletion of domain configuration. 
VCSU_ERROR_MIN_VCM_VERSION_ROLLBACK_ 
DOWNGRADE 
The current version of Virtual Connect firmware 
does not support the downgrade without 
deletion of domain configuration. 
VCSU_ERROR_PRIMARY_NOT_IN_LOWER_BAY_FOR_ 
DOWNGRADE 
Presence of subordinate module on lower bay 
before primary module will not allow 
downgrade. 
VCSU_ERROR_ROLLBACK_DOWNGRADE_WILL_NOT_ 
PROCEED_FOR_MANUAL_ENET_ACTIVATION 
Rollback downgrade will not proceed for 
manual activation of E-net modules. 
VCSU_ERROR_VCM_LOCKED_BY_VCEM_AND_FW_ 
MAINTENANCE_MODE 
VC is locked by VCEM Firmware Maintenance 
mode. Downgrade will not proceed. 
VCSU_ERROR_ROLLBACK_DOWNGRADE_WILL_NOT_ 
PROCEED_FOR_SERVERPOWERON_NOSAFE 
Powered ON servers or server profile migration 
since upgrade and performing downgrade may 
result in duplicate MAC/WWN in the domain. 
Power OFF the servers to avoid the 
MAC/WWN duplication and perform the 
downgrade. 
VCSU_ERROR_ROLLBACK_FAILED_TO_ACTIVATE_ 
LOWEST_BAY 
Failed to activate lowest E-net bay for rollback 
VCSU_ERROR_ROLLBACK_FAILED_TO_ACTIVATE_ODDSIDE
_MODULE 
Failed to activate odd side modules for rollback 
VCSU_ERROR_ROLLBACK_ACTIVATE_FAILURE 
Rollback activation failed 
VCSU_ERROR_ROLLBACK_ODDMODULE_MANAGED_ 
STATUS_NOT_NORMAL 
Odd module managed status is not Normal. 
VCSU_ERROR_ADD_USER_FAILED 
Unable to add user 
VCSU_ERROR_REMOVE_USER_FAILED 
Unable to remove user 
VCSU_ERROR_SET_NAME_FAILED 
Unable to set the user name 
VCSU_ERROR_AND_EXIT_FROM_UPDATE 
Fatal error. One or more modules is preventing 
VCSU from continuing. Correct conditions listed 
above and retry. 
VCSU_ERROR_MODULE_FAILOVER_FAILED 
Module did not come up with proper role after 
failover. 
VCSU_ERROR_FIRMWARE_EXTRACT_FAILED 
Failed to extract the VC firmware package 
VCSU_ERROR_GET_ENCLOSURE_INFORMATION_FAILED 
Failed to get enclosure information 
VCSU_ERROR_SET_TO_SLAVE_FAILED 
Failed to set the module to subordinate state 
VCSU_ERROR_SET_TO_AUTO_FAILED 
Failed to set the module to auto state 
VCSU_ERROR_VC_LOGIN_FAILED 
Failed to log in to Virtual Connect 
VCSU_ERROR_ADD_VCM_USER_FAILED 
Failed to add VC user in Onboard 
Administrator 
VCSU_ERROR_PRIMARYMODULE_BEING_IN_EVENBAY_ 
AND_NO_BACKUP_MODULE 
Rollback will not proceed since primary module 
is in even bay and there is no backup module. 
VCSU_ERROR_RESOLVE_HOST_INFO_FAILED 
Failed to resolve the hostname 
VCSU_ERROR_VCM_SKIP_FAILOVER 
Virtual Connect does not have a valid Backup 
module. Cannot failover. 










