HP Virtual Connect for c-Class BladeSystem Version 3.00 User Guide for Integrity BL8x0c i2 Server Blades

HP Virtual Connect Manager 20
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Export support information
Virtual Connect Manager enables users to generate a support log, which can then be exported for
technical support assistance.
To generate a support log, select Export Support Information from the Tools pull-down menu. Allow
several minutes for Virtual Connect Manager to collect all of the information. After the information is
collected, you are prompted to save the information file locally.
Following is a list of the support information that is collected:
• System Log files
• VC Manager trace files
• Web Server Log file
• VC Manager configuration files
• VC-Enet module database content in XML format
• VC-FC module database content in XML format
• Ethernet switch status and configuration information
• Operating system status information
• Directory listings
• Boot Loader environment variables