HP Virtual Connect Enterprise Manager 6.1 User Guide

6. Click Apply License.
7. Perform the failed operation again.
Uninstalling VCEM
If there is one or more VC Domains that are being managed, then VCEM uninstall does not proceed. In this
case, the VCEM uninstaller fails and a button appears in HP Insight Software. You can click the button to
open an error log that instructs you of the corrective action to take.
To uninstall VCEM:
• Select Start→All Programs→Insight Software→Uninstall HP Insight Software.
NOTE: Depending on your operating system, the following menu options might slightly vary.
• From the Control Panel:
Double-click Add or Remove Programs.1.
2. Click Insight Software.
3. Click Remove.
IMPORTANT: The uninstall operation does not remove a VCEM folder from installation directory, such
as C:\Program Files\HP\Virtual Connect Enterprise Manager\. The folder is empty and no system
damage or inability to reinstall or upgrade VCEM again in the future occurs.
No HP-predefined ranges for MAC and WWN addresses in VC Domain Groups
After upgrading VCEM 1.40, VC Domain Groups that were using HP-predefined ranges for MAC and WWN
addresses will start using VCEM-defined ranges for new server profiles. VCEM 1.40 and later do not use
HP-predefined ranges for MAC and WWN addresses.
HP SIM customizations for VCEM have not taken place
VCEM customizations for both HP SIM menu and HP SIM System and Events collections might not take place
when installing VCEM standalone mode.
To correct this issue from the HP SIM menu, access Options→Managed Environment, and click OK to
apply VCEM customization to HP SIM menu and HP SIM System and Events collections.
VC Domain not discovered by HP SIM
If SNMP protocol is not correctly configured, then HP SIM cannot correctly discover the unconfigured VC
Domains, and then you might not be able to see such VC Domains or the VC Domains list.
To correct this issue, perform one of the following:
• Access the HP SIM menu, select Options→Discovery→Configure Global Credentials, and verify
the first SNMP read community string is public.
• Access the HP SIM menu, Select Options→Discovery→Configure Global Protocol Settings, and
verify that the Enable SNMP option is selected.
• Run HP SIM discovery on the Onboard Administrator IP address related to the VC Domain by accessing
the HP SIM menu and selecting Options→Identify System or Options→Discovery.
Operations issues
This section details operations issues.
Unauthorized error when trying to access the VCEM home page
VCEM requires the CMS to be correctly registered in the DNS. Make sure HP SIM can correctly discover
the CMS. You might experience an unauthorized error page when trying to access the VCEM home page
if the CMS is incorrectly registered in the DNS.
To correct this issue, register the CMS in DNS or add the CMS hostname to the Windows hosts file.
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