HP BladeSystem c-Class Virtual Connect Support Utility Version 1.6.0 User Guide Abstract This document provides user information for the HP BladeSystem c-Class Virtual Connect Support Utility Version 1.6.0, which remotely upgrades the VC-Enet and VC-FC module firmware in HP BladeSystem c-Class c3000 and c7000 Enclosures. This document is for the person who installs, administers, and troubleshoots servers and storage systems.
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Contents Introduction .................................................................................................................................. 4 Overview ................................................................................................................................................. 4 Using HP-UX ................................................................................................................................... 4 Requirements .........................................
Introduction Overview The HP BladeSystem c-Class Virtual Connect Support Utility enables administrators to upgrade VC-Enet and VC-FC firmware, and to perform other maintenance tasks remotely on both HP BladeSystem c-Class c7000 and c3000 Enclosures using a standalone command line utility. When the utility initiates a firmware upgrade process, all modules are updated at the same time. The utility displays a progress message indicating that an update is in progress and the percentage completed.
• An Onboard Administrator user account with Administrative privileges and access to all Onboard Administrators and interconnect bays must be available for use. If the enclosure is imported into a Virtual Connect domain, a Virtual Connect user account with Domain privileges is also required. • The user must have Ethernet network connectivity between the client system and the enclosure Onboard Administrator.
• FTP downloads are restricted to non-SSL/TLS, Passive Transfer Mode FTP sites. • Any IP addresses that are not accessible timeout within 20 seconds. Any IP addresses that have an active SSL enabled web server, but not an OA, fail immediately. • Only IPv4 addresses are supported in this release. Command line syntax CLI input is case-insensitive except when otherwise noted.
4. Enter the version command to display all of the modules in the enclosure and ensure that the required connectivity exists between the utility and the remote enclosure. Non-VC modules are shown as “Unknown or unsupported module.” Version information appears for supported VC modules only. 5. Enter the report command to display all modules in the target enclosure and which modules can be updated. The report command also displays the firmware package file contents and versions.
Interactive mode question/request Description Reference Please enter action ("help\" for list): (required) Enter a command, or enter help for a list of available commands. -a (required) Asked if help was entered for previous question. Enter a command.
Interactive mode question/request Description Reference activating or rebooting VC-FC modules [max 60 mins.
Commands collect Contact the OA using the supplied credentials and execute a SHOW ALL from the OA CLI, saving the output to an "oaShowAll.txt" file in the current directory. This support action also contacts the primary VC Manager using the supplied credentials and executes the following commands, saving the output to a "vcmShowAll.
discover Locate remote OA enclosures that exist on the network within a specified address range. VCSU displays the following: • Number of enclosures found • List of enclosure OA IPs with enclosure type, primary OA IP, and VC domain name This command is useful if an Administrator cannot remember the exact IP address of the OA on a certain enclosure, but knows the general IP address range.
Request a configuration download from Virtual Connect: vcsu -a configbackup -i 192.168.0.100 -u Administrator -p password -vcu Administrator -vcp password healthcheck List the state of modules in the enclosure. This command is useful if an Administrator needs to know if performing an action, such as a failover or a VC Manager or OA firmware upgrade, would cause an outage.
packageinfo Extract the package information from the supplied package path and display the following information: • Digital Signature Validation (for Virtual Connect firmware version 2.
Display all modules in an enclosure: vcsu -a report -i 192.168.1.100 -u Administrator -p password -l VCpackage resetvcm Log into the specified interconnect bay and restart the Virtual Connect Manager service. This is the same process as the menu option "Reset VC Manager" from the Virtual Connect user interface.
Save support information: vcsu -a supportdump -i 192.168.0.100 -u Administrator -p password -vcu Administrator -vcp password update Update the firmware. The user must provide the primary OA IP address, user credentials, and the package file to use for the update. The user can also force an update of modules in the following circumstances: • The target module contains a running firmware image that is the same version as the one in the source package.
Item Description • • • odd-even—All modules in odd-numbered bays are activated first, and then modules in even-numbered bays are activated. serial—(Default) Modules are activated one at a time, starting with the highest numbered bay. manual—Modules are updated but not activated. Use the OA GUI to activate (reboot) modules. -we Optional. Specifies the amount of time, in minutes, to wait between activating or rebooting VC-Enet modules.
Item Description characters.** *In a multi-enclosure environment, this must be the IP address of the active OA in the primary enclosure. **In a multi-enclosure environment, USER and PWD parameters for the Onboard Administrator must be identical across local and all remote enclosures in the Virtual Connect domain. Examples Display all modules and their current firmware versions: vcsu -a version -i 192.168.1.
Troubleshooting Error messages Error message Resolution This version of the application does not support the Specify a supported enclosure type. target enclosure Check connectivity with the OA, and then restart the update Unable to get enclosure part number process. More than one instance of the update utility is attempting to Another instance of this application is running. Please wait until all other instances are completed run on the client.
Error message Resolution File extraction failed Verify that the Virtual Connect firmware package is correct, or download it again from the HP website (http://www.hp.com). Firmware update failed on module See the vcsu-####.log file. Unable to transfer file to module Verify connectivity between the client and the enclosure. Unable to configure module for update Verify connectivity between the client and the enclosure.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwi
Acronyms and abbreviations DHCP Dynamic Host Configuration Protocol DNS domain name system FC Fibre Channel OA Onboard Administrator SSH Secure Shell SSL Secure Sockets Layer TLS Transport Layer Security VCM Virtual Connect Manager VCSU Virtual Connect Support Utility Acronyms and abbreviations 21
