HP Virtual Connect for c-Class BladeSystem Version 4.20 User Guide

HP Virtual Connect Manager 15
Logon problems might be caused by the following:
• You have recently upgraded the VCM firmware. You might have to clear the browser cache before
attempting to log on again.
• The information is not being entered correctly. User names and passwords are case-sensitive.
• The account being entered is not an account for VCM.
• The account being entered has been deleted, disabled, or locked out.
• The password for the account needs to be changed.
• There is no connection to the primary VC-Enet module running VCM.
• VCM is undergoing a failover or recovery.
• The attempted IP sign-in address is not valid for the specified account.
• The attempted IP sign-in address is for a VC-Enet module not running the primary VCM.
• The browser settings are incorrect. See "Configuring browser support (on page 12)."
• You have entered an invalid role or authentication service name.
• Authentication service is disabled, is not correctly configured, or is not up in the server.
VCM wizards
The first time you log in to the VCM GUI, a series of setup wizards automatically launches:
• HP Virtual Connect Manager Domain Setup Wizard
• HP Virtual Connect Manager Network Setup Wizard
• HP Virtual Connect Manager Fibre Channel Setup Wizard
• HP Virtual Connect Manager Server Profile Setup Wizard
These wizards can also be launched at any time using the Tools pull-down menu at the top of the GUI.
For more information about the setup wizards, see the HP Virtual Connect for c-Class BladeSystem Setup and
Installation Guide on the HP website (http://www.hp.com/go/vc/manuals).