Technical Reference HP VISUALIZE J6000 Workstations Manufacturing Part Number: HP Part No.
Notice The information contained in this document is subject to change without notice. Restricted Rights Legend Use, duplication, or disclosure by government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software Clause at DFARS 252.227.7013. © Copyright 2000 Hewlett-Packard Company. All Rights Reserved. This document contains proprietary information that is protected by copyright. All rights are reserved.
Contents 1. LVD Product Information Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Net Dimensions and Weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Key Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Front Panel Components. . . . . . . . . . . . . . . . . . . . .
Contents Supported Boot Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Intermediate System Loader (ISL) Environment . . . . . . . . . . . . . . . . 41 Identifying LCD-Indicated Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . Selftest Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chassis Codes . . . . . . . . .
Contents Accessing the Boot Console Handler . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Boot Console Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Booting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Searching for Bootable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Resetting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Initial System Loader (ISL) Environment . . . . . . . . . . . . . . . . . . . . . . 118 Invoking ISL from the Boot Console Handler . . . . . . . . . . . . . . . . . . 118 ISL User Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 5. Block Diagram System Board and PCI Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 A. Regulatory Statements Electromagnetic Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Input Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 C. SCSI Connections Appendix Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 SCSI Bus Differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 SCSI Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 8
Preface This Technical Reference provides instructions for installing and configuring hardware, system specifications and characteristics, instructions for using the Boot Console Handler, SCSI device information, error messages and troubleshooting hints for your HP VISUALIZE J6000 workstation. Safety and Regulatory Statements See Appendix A for the safety and regulatory statements that apply to the J6000 workstation.
Revision History The revision history for each edition of the manual is listed below: Edition Revision History E0600 First Printing Problems, Questions, and Suggestions If you have any problems or questions with our hardware, software, or documentation, please contact either your HP Response Center or your local HP representative. If you have access to a web browser, you can get the latest software and hardware patches at the following URL: http://www.hp.
1 LVD Product Information This chapter provides general product information about the HP VISUALIZE J6000 workstation. This information is provided to help familiarize you with the main features and components of the workstation.
LVD Product Information Chapter Overview Chapter Overview This chapter contains the following main sections: • Product Description • Front Panel Components • Rear Panel Components • Internal Components • Monitors • Keyboard and Mouse Product Description The HP VISUALIZE J6000 workstation is a high-performance system capable of handling the most complex problems in computational analysis, advanced 3-D design, and electronic circuit design and verification.
LVD Product Information Product Description . Table 1-1 lists the net weights for the J6000. Table 1-1. Net Weights for the J6000 Workstations Weight Deskside Configuration Min. - 40lbs. (17 kg.) Max. - 49 lbs (22 kg.) Maximum Configuration (Rack Mount)1 Min. - 36lbs. (16 kg.) Max. - 41 ls. (18 kg.) Maximum Configuration (Twenty Fully Equipped Workstations and the Rack) 1200 pounds (544 kg) 1. The rails weigh approximately 10 lbs. (4 kg.). This weight is not included in these figures.
LVD Product Information Product Description Key Features The J6000 workstations have the following key features. • CPUs: — Two 552MHz PA-8600 microprocessors, each with 0.5 MB instruction cache and 1.0 MB data cache. • Operating System (Native HP-UX): — 32-bit support requires HP-UX version 10.20 plus the June 1999 Workstation ACE (Additional Core Enhancements) — 64-bit support requires HP-UX version 11.
LVD Product Information Product Description • I/O Expansion Capabilities: 64-bit PCI (Peripheral Connect Interface) slots — Three PCI-4X slots at 3.3V, 66MHz • Optional Graphics Cards Currently Supported: — HP VISUALIZE-fx10 — HP VISUALIZE-fxe • Monitors Currently Supported: — PC compatible monitors that support a minimum resolution of 1024×768 and a frequency of 75Hz • Standard Keyboard: The USB connector provides an interface for the keyboard to the system.
LVD Product Information Front Panel Components Front Panel Components Before powering on your system, you should become familiar with the system unit controls. Figure 1-1 shows the front panel components with the bezel attached. Figure 1-1. System Unit Front Panel Controls With Bezel CD ROM Bay System LCD Hard Drive Bays Power Switch Figure 1-2.
LVD Product Information Front Panel Components Thumbscrew on the Front Panel There is one captive thumbscrew near the center of the front panel. Loosening and pulling toward you with this screw allows the top panel to be removed. The top panel must be in place or the system will not power up. Between the LCD panel and the CD ROM drive, there is a threaded hole for an optional locking screw. The locking screw is included in the bag of miscellaneous parts which comes with the workstation.
LVD Product Information Front Panel Components Internal Storage Devices The J6000 workstations support the following internal storage devices, which are also located on the front panel, under the bezel: • Up to two hot-pluggable, Low-Voltage Differential (LVD) hard disk drives • One ATAPI (IDE) Slim-Line CD drive (optional) The following subsections describe these internal storage devices.
LVD Product Information Front Panel Components The Hot-Plug Process The physical aspect of inserting and removing a disk drive is discussed in the document that comes with the drive. However, the operating system must be prepared for the insertion or removal of a disk, or unexpected and harmful effects may occur. There is a significant difference between the terms “hot-pluggable” and “hot-swappable”.
LVD Product Information Front Panel Components Hot-Plug Example The following example describes a particular system problem where the solution is to replace a hot-plug disk module. Volume group /dev/vg00 contains the two disks, with the logical volume configuration as shown: Table 1-2. Example Configuration Volume Description Volume Description Logical Volume 1 Logical Volume 3 Logical Volume 2 Logical Volume 4 Logical Volume 3 Logical Volume 5 hardware address 10/0/12/0.
LVD Product Information Front Panel Components The Hot-Plug Procedure These are the steps required to properly hot-plug a disk drive: Step 1 • Check if the LVM found the physical volume to be defective when the volume group was activated.
LVD Product Information Front Panel Components Step 2 • Reduce any logical volumes that have mirror copies on the faulty disk so that they no longer mirror onto that disk (note the -A n option). This will take a several minutes.
LVD Product Information Front Panel Components Step 5 • Attach the new disk to the active volume group with the vgchange command. vgchange -a y /dev/vg00 Step 6 • If the disk is not a mirror of a root disk, then skip this step. • Run the mkboot command. For example: mkboot /dev/rdsk/c2t5d0 • Run lvlnboot -R to relink the replaced disk into the Boot Data Reserved Area of all the Physical volumes in the Volume group.
LVD Product Information Front Panel Components CD ROM Drive (Optional) As an optional component, the J6000 workstations support one slim-line CD ROM drive with an ATAPI (IDE) interface. Figure 1-4 shows the operating features of the CD ROM drive, and Table 1-3 describes these features. Figure 1-4. CD ROM Drive Features Emergency Eject Button Eject Button Disk Tray Busy Indicator Light Table 1-3.
LVD Product Information Rear Panel Components Rear Panel Components This section describes the following components on the system unit’s rear panel. Figure 1-5 shows the locations of these rear panel components. • Power cord connector • Transfer of Control (TOC) Button • Audio connectors • Two serial ports • 802.
LVD Product Information Rear Panel Components Connectors on the Rear Panel Power Cord Connector Plug the power cord into the power cord connector to provide AC power to the workstation. The J6000 power cord is rated at 15A for a 100–120V source. RS-232C Serial Connectors You can attach a variety of pointing devices (such as a mouse or trackball) or peripheral devices (such as printers, plotters, modems, and scanners) to the RS-232C Serial Input/Output (SIO) ports on this workstation.
LVD Product Information Rear Panel Components SCSI Connectors There is one Single-Ended/Low-voltage Differential (SE/LVD) SCSI connector on the rear panel. This connector will support SE SCSI and LVD SCSI, but not both at the same time. Use the SCSI connector to connect external SCSI devices such as hard disk drives, optical disk drives, DDS-format tape drives, and CD ROM drives. Consult the documentation that accompanies each SCSI device for specific information concerning its use.
LVD Product Information Rear Panel Components Table 1-4. Audio Electrical Specifications Maximum Output Level/Impedance: – Line out – Headphones – Speaker (internal) 2.8 Vpp/47 Kohm 2.8 Vpp/50 ohm 5.
LVD Product Information Internal Components Internal Components This section describes the internal components of the J6000 workstations. For instructions on how to remove the workstation’s top panel in order to access the PCI cage, memory cards (DIMMs), CD ROM drive, and hard disk drive(s), as well as instructions on how to install and remove them, see Chapter 4. Figure 1-7.
LVD Product Information Internal Components Microprocessors The J6000 has two PA-8600 microprocessors with operating frequencies of 552 MHz. Each processor has 0.5 MB instruction cache and a 1.0 MB data cache. Each microprocessor is cooled by a “turbocooler” which consists of a cylindrical heat sink and an integrated fan. Power Supply The power system is comprised of one apparent power factor 500W output power supply. The maximum power needed by a fully-configured SPU is 715W input power.
LVD Product Information Monitors Monitors The J6000 workstations currently support the following HP monitors: • 19-inch (18.3-inch viewable) VGA 1600×1200 color monitor (Product Number A4575A) • 21-inch (19.9-inch viewable) VGA 1600×1200 color monitor (Product Number A4576A) • 18.1-inch L1800 color flat panel display VGA up to 1280×1024 (Product Number D5065W) • 19-inch (18-inch viewable) display VGA 1600x1200 (Product Number D8910W) • 21-inch (19.
LVD Product Information Monitors 32 Chapter 1
2 Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in HP VISUALIZE J6000 workstations.
Troubleshooting Chapter Overview Chapter Overview This chapter contains the following main sections: • Introduction to Troubleshooting • Flowcharts for Troubleshooting • Dealing with a Boot Failure • Identifying LCD-Indicated Conditions • Running System Verification Tests • Running ODE-Based Diagnostics • LED Diagnostics Introduction to Troubleshooting To troubleshoot HP VISUALIZE J6000 workstations, you must be familiar with the HP-UX operating system and be able to start and stop processes.
Troubleshooting Flowcharts for Troubleshooting Figure 2-1.
Troubleshooting Flowcharts for Troubleshooting Figure 2-2.
Troubleshooting Flowcharts for Troubleshooting Figure 2-3.
Troubleshooting Flowcharts for Troubleshooting Figure 2-4.
Troubleshooting Dealing with a Boot Failure Dealing with a Boot Failure This section contains information for searching for bootable media, stable storage, boot command notations, supported boot paths and the Intermediate System Loader (ISL) environment. Some of the examples in this section require the use of the Boot Console Handler, which is discussed in Chapter 4 of this reference. Special Considerations When dealing with boot failures, you will need to consider the scenarios in this section.
Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all devices that contain bootable media, go to the Main Menu of the Boot Console Handler, and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses. The search may turn up more devices than there are lines on the display.
Troubleshooting Dealing with a Boot Failure Here is an example of path number notation: • boot p1 [Enter] attempts to boot from the second path in a list generated by a previous search command. Supported Boot Paths SCSI devices are bootable when connected to any SCSI port on the system. Workstations can only boot from the built-in LAN port. The workstation can be booted from the CD ROM drive for software installation.
Troubleshooting Identifying LCD-Indicated Conditions Identifying LCD-Indicated Conditions This workstation uses a 2-line LCD, with up to 16-characters per line, to display firmware/operating system progress codes. These codes are referred to as chassis codes.
Troubleshooting Identifying LCD-Indicated Conditions Memory Failures The J6000 workstations require special Memory Page Deallocation to be implemented. This feature allows the workstation to provide information to the operating system about memory failures. HP-UX uses this information to map out failing memory areas and continue normal operation. You can check the Memory Page Deallocation Table (PDT) using the pdt command in the Service menu of the Boot Console Handler (refer to Chapter 4).
Troubleshooting Identifying LCD-Indicated Conditions Chassis Codes Table 3-1 lists all of the chassis codes for the J6000 workstations. Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description FLT 1n01 SYS BD HPMC occurred CPU n detected an unexpected HPMC. FLT 1n02 SYS BD powerfail intrpt CPU n detected an unexpected power fail interrupt. FLT 1n03 SYS BD recvry cntr trap CPU n detected an unexpected recovery counter trap.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description FLT 1n12 SYS BD data mem prot tr CPU n detected an unexpected data memory protection trap. FLT 1n13 SYS BD data mem brk trp CPU n detected an unexpected data memory break trap. FLT 1n14 SYS BD TLB dirty bit tr CPU n detected an unexpected TLB dirty bit trap. FLT 1n15 SYS BD page refrnce trp CPU n detected an unexpected page reference trap.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description TST 1n26 SYS BD CPUn ext intrpt CPU n is starting its external interrupt self-test. TST 1n27 SYS BD CPUn itimer test CPU n is starting its interval timer self-test. TST 1n28 SYS BD CPUn multi-media CPU n is starting its multi-media instructions self-test. TST 1n29 SYS BD CPUn shadow reg CPU n is starting its shadow register self-test.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description TST 1nB2 SYS BD CPUn TLB trans CPU n is starting its TLB translation self-test. FLT 1nBA SYS BD monarch CPU fail The monarch CPU failed. FLT 1nBB SYS BD bad CPUn number The CPU identifier was out of range. FLT 1nBF SYS BD CPUn halt boot Bootstrap failure--machine halted.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description TST 2n80 SYS BD CPUn dcache tag CPU n is starting its data cache tag self-test. TST 2n90 SYS BD CPUn dcache ECC CPU n is starting its data cache ECC self-test. FLT 2BAD SYS BD assertion fail A firmware assertion failed. TST 3n00 SYS BD ROM checksum tst Monarch CPU n is testing the boot ROM integrity.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description INI 3n07 SYS BD CPUn invoke LDB CPU n is starting the low-level debugger. FLT 3n09 SYS BD bad sys mde byte CPU n detected an unsupported system mode. WRN 3n1A SYS BD hversion mismtch Stable store hardware version doesn’t match system. TST 3n1B SYS BD chck model strng Check model string with version in stable store.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description WRN 4n01 SYS BD CPUn skip lst CPU n is bypassing its late self-tests to save time. TST 4n0E SYS BD CPUn exit lst CPU n finished its late self-tests. TST 4n20 SYS BD CPUn lst erly st CPU n is re-executing some of its early self-tests from system memory. TST 4n21 SYS BD CPUn lst basic CPU n is re-executing its basic operations self-test.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description TST 4n60 SYS BD CPUn dcache miss CPU n is starting its data cache miss self-test. FLT 5n00 SYS BD unknown bus err CPU n detected an unknown error on the system bus (Runway). FLT 5n02 SYS BD path err assertd CPU n detected a path error on the system bus (Runway).
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description TST 7020 SYS BD search for IMM Try to find a single memory bank to use for the initial memory module. TST 703s DIMM DIMM s IMM vrfy DIMM s was the initial memory module last boot. Verify it still works. FLT 704s DIMM DIMM s IMM fail DIMM s failed the initial memory module test.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description FLT 7207 DIMM DIMM table full The DIMM table is full--cannot add new type. FLT 7208 DIMM no DIMMs found SPD didn’t find any memory DIMMs. INI 721s DIMM is DIMM s inst? SPD is checking memory slot s. INI 722s DIMM ???? DIMM in s SPD found a DIMM in slot s, but can’t determine its size. DIMM will not be used.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description FLT 7309 DIMM insufficient mem Insufficient error-free memory to continue. FLT 730C SYS BD mem intrlv fail Memory interleave generation failed. INI 730F SYS BD mem config done Main memory configuration complete. TST 7400 DIMM non-dest mem tst Starting non-destructive memory test.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description FLT 7611 DIMM ECC single data Memory ECC test failed to detect single-bit data error. FLT 7612 DIMM ECC single ECC Memory ECC test failed to detect single-bit ECC error. FLT 7613 DIMM ECC multipl data Memory ECC test failed to detect multiple-bit data error. FLT 7614 DIMM ECC multpl signl Memory ECC test failed to signal multiple-bit error.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description FLT 7845 SYS BD mem ctlr stat wd Printing memory controller status word to RS-232. FLT 7846 SYS BD mem err overflow Multiple memory errors detected. FLT 7848 SYS BD addr not mapped Memory address outside configured memory space. FLT 785s DIMM MBE in DIMM s Destructive memory test detected an uncorrectable memory error in DIMM s.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description WRN 80F6 EXT IO boot read error Cannot load IODC entry_io for boot device. WRN 80F7 EXT IO boot IO error Error detected during boot device I/O. WRN 80F8 EXT IO invalid boot dev Invalid boot device class; bad IODC? WRN 80FC EXT IO invalid boot dev Unexpected error; bad IODC? INI 8800 IOCARD PCI BusWlk start Starting PCI bus and device discovery.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description WRN 8A04 EXT IO No USB keyboard Cannot re-establish communications with the USB keyboard. TST 8C06 EXT IO PCI BIST test Running PCI Built-In Self-Test WRN 8C07 EXT IO PCI BIST error PCI Built-In Self-Test failed. WRN 8C08 SYS BD PCI alloc error PCI address space allocation failed.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description WRN 9C51 IO BD bad init SERIAL1 Serial port 1 failed to initialize as a console device. INI 9C52 IO BD consol is SER_2 Console display is on serial port 2. INI 9160 EXT IO builtin GRAPHICS Initializing built-in graphics as console display. INI 9C52 IO BRD consol is SER_2 Console display is on serial port 2.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description INI C3FF SYS/IO late monarch tst The monarch CPU is starting the late (post-memory) monarch-only tests. FLT C3FF SYS/IO late monarch flt The late (post-memory) monarch-only tests failed. INI C4CC SYS BD initialize ccp Searching for (lab-only) debugger card. INI C4CD SYS BD no ccp found Debugger card not found.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description TST C680 SYS BD builtin graphics Look for built-in graphics card. TST C68s SYS BD test graph in s Look for graphics card in PCI slot s. INI C68s SYS BD init graph in s Successfully initialized graphics card in PCI slot s. INI C680 SYS BD bultin graphics Successfully initialized built-in graphics card.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description WRN CB03 SYS BD bad OS TOC code The operating system TOC handler is invalid. Firmware will soft boot the system. WRN CB04 SYS BD bad OS TOC len The size of the operating system TOC handler is invalid. Firmware will soft boot the system. WRN CB05 SYS BD bad OS TOC chksm The operating system TOC handler failed the checksum test.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description WRN CB73 SYS BD TOC occurred A Transfer of Control caused entry to PDCE_CHECK (the firmware trap handler). FLT CB9r IO BD Error on roper An error was detected on rope r. FLT CB99 SYS BD seed IVA handler PDC_SEED_ERROR triggered an HPMC. FLT CB9A SYS BD HPMC overwrite Firmware is overwriting PIM data from a previous HPMC.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description OFF CBC2 IO BD PCI data parity PCI data parity error. I/O error log word 3 contains the error address. OFF CBC4 IO BD PCI data par; OV Multiple PCI data parity errors. I/O error log word 3 contains the error address. OFF CBC6 IO BD R2PCI intrnl err Rope-to-PCI bridge internal data error: R2PCI detected PERR# assertion.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description OFF CBE2 IO BD PCI SERR#; OV A PCI device asserted SERR# multiple times. OFF CBE3 IO BD Unknown PCI err Unknown PCI error detected. OFF CBE6 SYS BD AtoE rope perr Parity error between system I/O controller and Rope-to-PCI bridge. OFF CBE7 IO BD R2PCI intrnl err Rope-to-PCI bridge internal data error.
Troubleshooting Identifying LCD-Indicated Conditions Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description FLT CBFF SYS BD multiple HPMCs A High-Priority Machine Check occurred while processing another HPMC. INI CC0n SYS BD CPUn OS rendezvs Slave CPU n entering the final rendezvous, waiting for the operating system to awaken it.
Troubleshooting Running System Verification Tests Running System Verification Tests HP-UX uses an online diagnostics product called the Support Tools Manager that allows system operation verification. Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command).
Troubleshooting Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load specified tests and interact with those tests. ODE is an ISL utility. To boot ODE: 1. Invoke the ISL environment from the system disk or a CD ROM. 2. Type ode [Enter] after the ISL> prompt to invoke ODE from the LIF directory on the system disk.
Troubleshooting Using the System Board LEDs for Troubleshooting Using the System Board LEDs for Troubleshooting This section provides a description of the system board’s Light Emitting Diodes (LEDs) and how to use them for troubleshooting. These LEDs are located inside of the workstation on the system board’s left-back edge. See Figure 2-5.. Note that you will have to view these LEDs through the airflow holes on the back of your workstation. Figure 2-5.
Troubleshooting Using the System Board LEDs for Troubleshooting Table 2-2. Interpreting the System Board LEDs LED Name LED’s Color When On Description VRM0 Green This light, when on, indicates that the voltage regulator module is working correctly for processor zero. The default state for this light is on. FETCH Green This light, when on, indicates that one or both processors is fetching code. The default state for this light is on.
Troubleshooting Using the System Board LEDs for Troubleshooting Table 2-3. Blink Sequences for the FANS LED Blink Sequence Number LED Blink Sequence (black dot represents 0.1 second LED on; white dot is 0.1 second LED is off) Description System Controller Error Blink Sequences 4 ●❍❍❍❍❍❍❍❍❍ System controller shut off power to the system because the ambient temperature exceeded 60˚C or 140˚F. 5 ●●●●●●●●●❍ System controller detects a fan failure.
Troubleshooting Using the System Board LEDs for Troubleshooting Table 2-4. Solutions for the Non-Default LED States LED Name1 Non-Default State Solution VRM0 OFF If the following solutions do not bring this LED back on, replace VRM0 board.
Troubleshooting Using the System Board LEDs for Troubleshooting Table 2-4. Solutions for the Non-Default LED States LED Name1 Non-Default State Solution FANS OFF or blink sequence 4, 5 or 6 If the following solutions do not bring the LED back on or cause it to properly blink, replace the system board.
Troubleshooting Using the System Board LEDs for Troubleshooting 74 Chapter 2
3 System Upgrades This chapter discusses the system upgrades for the HP VISUALIZE J6000 workstations, and how to install and remove them. A system upgrade in this chapter is a hard disk drive, CD ROM drive, I/O card or memory DIMMs.
System Upgrades Chapter Overview Chapter Overview This chapter contains the following main sections: • Tools Required • Exchange and Nonexchange Part Numbers • System Upgrades — Electrostatic Discharge (ESD) Precautions — Prerequisite for the System Upgrade Procedures — Front Bezel and Top Panel — Hard Disk Drives — CD ROM Drive — Memory DIMMs — I/O Cards WARNING For most of the installation and removal procedures in this chapter, you must power off the workstation and unplug the workstation power cord
System Upgrades Tools Required Tools Required Use the following tools to remove or replace system upgrades (for example, hard disk drives): • Light-duty flat blade screwdriver with 6-inch (150 mm) blade • T-15 Torx and T-20 (for rack mounting) Torx drivers • ESD equipment (see the “Electrostatic Discharge (ESD) Precautions” section later in this chapter for detailed information) Chapter 3 77
System Upgrades System Upgrades System Upgrades The procedures in this section describe how to remove and replace J6000 workstation system upgrades. Observe the electrostatic discharge (ESD) precautions and the prerequisites for installing and removing system upgrades in the next two subsections, as well as any NOTEs, CAUTIONs, and WARNINGs in each system upgrade procedure. NOTE If you need to install a new system upgrade, simply follow the procedures for installing the upgrade in this chapter.
System Upgrades System Upgrades Prerequisite for the System Upgrade Procedures You must complete the following steps before performing any of the installation and removal procedures in this chapter: 1. Power off the workstation (either by executing shutdown -h as root, or by simply pressing the power switch on the front panel of the workstation, which accomplishes the same thing), as well as the monitor and any attached peripheral devices. 2.
System Upgrades System Upgrades Front Bezel and Top Cover This section describes how to install and remove the J6000 workstation’s front bezel and top cover. Note that you can perform certain operations, like installing and removing hard disk drives, by removing the front bezel of the workstation. Other operations require more access to the interior of the workstation, so you will need to remove the front bezel or top panel to perform those procedures.
System Upgrades System Upgrades Removing the Top Cover Figure 3-1. Removing the Top Cover 1 - Remove all connectors from back of workstation - Remove workstation from pedestal. 2 - Place workstation on a padded surface - Remove bezel - Press in on both sides of bezel and pull forward as shown. 1 2 Hold down pedestal when removing workstation 3 - Remove top cover 1. Unscrew captive screw 2. Pull cover forward 3. Lift cover up.
System Upgrades System Upgrades Installing and Removing the Hard Disk Drives To install the hard disk drives, perform the following steps. You should make sure that the disks are firmly seated. Reinstall the hard disk drive cover and optional locking thumbscrew, if applicable. Figure 3-2. Installing and Removing the Hard Disk Drives 1 1. Remove optional locking thumbscrew 2.
System Upgrades System Upgrades Installing and Removing an Internal CD ROM Drive To install the CD ROM drive, do the following: Figure 3-3. Installing the CD ROM Drive 1. Slide CD in place 2. Screw in two screws 3. Connect the CD cable 3 1 2 To remove the CD ROM drive, perform the above steps in reverse. Installing and Removing Memory DIMMs To install memory DIMMs in the J6000, refer to the memory sequence label inside the system or see Figure 3-4.
System Upgrades System Upgrades NOTE If memory is installed improperly or it is bad and fastboot is not enabled, your workstation’s operating system will not boot-up and a DIMM error will appear in your workstation’s LCD. For more information see the section “Displaying and Setting Fastboot Mode” in Chapter 4. Figure 3-4.
System Upgrades System Upgrades Installing and Removing an I/O Card To install an I/O card, do the following: Figure 3-5. Installing an I/O Card 1 2 - Lift PCI handle to remove cage from workstation 1. Slide PCI retainer back 2. Lift off cage D AR IC R PC AINE T RE 3 2 1 - Insert I/O card in PCI slot as shown - Insert bulkhead screw Bulkhead screw To remove an I/O card, perform the above steps in reverse.
System Upgrades System Upgrades PCI Slot Information for I/O Cards The three PCI slots located in the PCI cage area of the J6000 workstations are 64-bit, 4x, 3.3v, 66 MHz PCI (Peripheral Connect Interface) slots, providing I/O expansion capabilities for the J6000 workstations. CAUTION 86 The J6000 workstations supply about 75 Watts of power to the PCI slots. Do not insert I/O cards that together draw more than 75 Watts, or damage to the workstation may result.
4 Boot Console Handler This chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequence in HP VISUALIZE J6000 workstations.
Boot Console Handler Chapter Overview Chapter Overview This chapter contains the following main sections: • Boot Console Handler Features • Accessing the Boot Console Handler • Boot Console Menus • Booting the Workstation • Searching for Bootable Media • Resetting the Workstation • Displaying and Setting Paths • Displaying and Setting the Monitor Type • Displaying the Current Memory Configuration • Displaying the Status of the I/O Slots • Setting the Auto Boot and Auto Search Flags • Displaying and Setting
Boot Console Handler Boot Console Handler Features Boot Console Handler Features There are times when you want to interact directly with the J6000 workstation before it boots the operating system. These workstations provide a menu-driven Boot Console Handler that allows you to perform special tasks, display information, and set certain system parameters, even if the operating system is unavailable.
Boot Console Handler Accessing the Boot Console Handler Accessing the Boot Console Handler To access the Boot Console Handler, follow these steps: 1. Close any files and applications on the workstation. 2. Press the power switch on the front panel of the workstation to power it off. NOTE There is no need to manually shut down the HP-UX operating system on the workstation before powering it off.
Boot Console Handler Boot Console Menus Boot Console Menus The boot console menus follow, showing the various tasks you can perform and the available information. The shortened version of each command is indicated by the uppercase letters. Help is available for all the menus and commands by using either help, he, or ? and the menu or command for which you want help.
Boot Console Handler Boot Console Menus ------ Configuration Menu ----------------------------Command ------- Description ----------- AUto [BOot|SEArch] [ON|OFF] BootID [ []] BootINfo CPUconfig [[ON|OFF]] DEfault FanChoice [DeskSide|RackMount] Display or set specified flag Display or modify processor boot ID Display boot-related information Config/deconfig processor Set the system to predefined values Display or set the fan preference FastBoot [ON|OFF] LanConfig [] MOn
Boot Console Handler Boot Console Menus ------ Information Menu ------------------------------Command ------- Description ----------- ALL BootINfo CAche ChipRevisions COprocessor FwrVersion IO LanAddress MEmory PRocessor SysConfig WArnings Display Display Display Display Display Display Display Display Display Display Display Display BOot [PRI|ALT|] DIsplay HElp [
Boot Console Handler Boot Console Menus ------ Service Menu ----------------------------------Command ------- Description ----------- ChassisCodes [|ON|OFF] CLEARPIM EepromRead [ []] MemRead [] [] PciDelay [] PDT [CLEAR] PIM [] [HPMC|LPMC|TOC] Display/enable/disable chassis codes Clear (zero) the contents of PIM Read EEPROM locations Read memory locations Display or set PCI delay value Display or clear the Page Deallocation Table Display PIM information Re
Boot Console Handler Booting the Workstation Booting the Workstation You usually start a workstation by turning it on and waiting for HP-UX to boot automatically. However, you may not always want the usual boot sequence to occur. For example, you may want to start the workstation from an operating system that is stored on a device that is different from the usual boot device.
Boot Console Handler Booting the Workstation • If you wish to interact with the Initial System Loader (ISL) before booting the workstation, follow the directions in the section “Accessing the Boot Console Interface” found in this chapter, and type the following at the prompt: Main Menu: Enter command > boot device [Enter] The following prompt will appear: Interact with ISL (Y,N,Q)> Answering yes (Y) causes the ISL to be loaded from the specified device.
Boot Console Handler Searching for Bootable Media Searching for Bootable Media To list all devices that contain bootable media, follow the directions in the section “Accessing the Boot Console Handler” found in this chapter, and type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses. The search may turn up more devices than there are lines on the display.
Boot Console Handler Resetting the Workstation Resetting the Workstation To reset the workstation to its predefined values, follow the directions in the section “Accessing the Boot Console Handler” found in this chapter, and type the following at the prompt to access the Configuration Menu: Main Menu: Enter command > co [Enter] When the Configuration Menu appears, type the following at the prompt: Configuration Menu: Enter command > default [Enter] Then type the following at the prompt: Configuration Men
Boot Console Handler Displaying and Setting Paths Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of a workstation. The path command sets the system paths shown in Table 5-1. The path command sets and displays the hardware address of a specified device attached to the I/O bus of the workstation. Table 4-1.
Boot Console Handler Displaying and Setting Paths To set a system path to a new value, follow the directions in the section “Accessing the Boot Console Handler” found in this chapter, and type the following at the prompt: Main Menu: Enter command > path path_type path [Enter] where path_type is one of the path types listed in Table 5-1 and path is the specification of the path in Mnemonic Style Notation (as described in Table 5-2). For example, to set the primary boot path to a SCSI disk with an ID of 6.
Boot Console Handler Displaying and Setting the Monitor Type Displaying and Setting the Monitor Type The workstation ships from the factory preset to use a monitor with a specific resolution and frequency. If the workstation’s monitor is replaced with a different type of monitor, you may have to reconfigure the workstation to support the new monitor. The Monitor Command The monitor command lets you change the workstation’s graphics configuration.
Boot Console Handler Displaying and Setting the Monitor Type Displaying the Current Monitor Configuration To display the current monitor configuration for the workstation from the Configuration Menu of the Boot Console Handler, follow the directions in the section “Accessing the Boot Console Handler” found in this chapter. Once you are in the Boot Console Handler’s Main Menu, type: Main Menu: Enter command > configuration [Enter] This places you in the Configuration Menu.
Boot Console Handler Displaying and Setting the Monitor Type MONITOR INFORMATION Path Slot Head Type ------- ---- ---GRAPHICS(1) 1 1 1 GRAPHICS(1) 1 1 2 GRAPHICS(1) 1 1 3 GRAPHICS(1) 1 1 4 GRAPHICS(1) 1 1 5 GRAPHICS(1) 1 1 6 GRAPHICS(1) 1 1 7 GRAPHICS(1) 1 1 8 GRAPHICS(1) 1 1 9 GRAPHICS(1) 1 1 10 GRAPHICS(1) 1 1 11 GRAPHICS(1) 1 1 12 GRAPHICS(1) 1 1 13 GRAPHICS(1) 1 1 14 GRAPHICS(1) 1 1 15 Size Freq Class --------- ---- ----1280x1024 75Hz PCI 1280x1024 75Hz PCI, Double buffered 1280x1024 75Hz PCI, Greysca
Boot Console Handler Displaying and Setting the Monitor Type Setting the Monitor Type at Power On If you replace a workstation’s monitor with a different monitor type, and do not set the workstation’s graphics parameters by using the monitor command before doing so, you may need to perform the following if your screen is blank. Cycle the power to the workstation.
Boot Console Handler Displaying and Setting the Monitor Type Troubleshooting Monitor Problems In the event that the console stops displaying to the graphics device, use the following procedure to set the console for displaying to an external terminal: 1. Turn off the workstation’s power. 2. Disconnect the USB keyboard connector from the rear panel. 3. Connect a serial terminal emulator to the Serial 1 connector (the left serial connector) on the rear panel.
Boot Console Handler Displaying the Current Memory Configuration Displaying the Current Memory Configuration The following sample screen output uses the memory command to show a memory configuration table with properly-installed and configured memory. To display the current memory configuration for a workstation, first follow the directions in the section “Accessing the Boot Console Handler” found in this chapter.
Boot Console Handler Displaying the Current Memory Configuration Memory Installation Guidelines For best performance, load DIMMs in ascending slot order: 0, 1, 2, ... • For DIMMs to work, both DIMMs in a slot pair (a/b) must be the same type.
Boot Console Handler Displaying the Status of the I/O Slots Displaying the Status of the I/O Slots The IO command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the Boot Console Handler, type the following: Information Menu: Enter command > io [Enter] Information about the built-in and optional I/O devices is displayed.
Boot Console Handler Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in the system’s non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset these flags to new values, the change takes effect the next time you reboot the workstation.
Boot Console Handler Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure flag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this flag to a new value, the change takes effect the next time you reboot the workstation. When the secure flag is set to on, auto boot and auto search are enabled and cannot be stopped.
Boot Console Handler Displaying and Setting Fastboot Mode Displaying and Setting Fastboot Mode When fastboot is enabled (set to on), the workstation does a quick check of the memory and skips some processor selftests during its power-on selftests. This enables the workstation to complete its boot process quicker. The default factory setting is for fastboot to be enabled (set to on).
Boot Console Handler Displaying the LAN Station Address Displaying the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users. For example, if the workstation is to become a member of a cluster, the cluster administrator needs to know the LAN station address in order to add the workstation to the cluster. A LAN station address is the label that uniquely identifies the LAN connection for the workstation at the link level (the hardware level).
Boot Console Handler Displaying System Information Displaying System Information The all command allows you to display the system’s processor revision and speed, cache size, memory size, flag settings, and the boot and console paths. To display system information, from the Information Menu type the following: Information Menu: Enter command > all [Enter] This information is paged to allow you to view it as necessary, unless the ScRoll command has been used to disable scrolling.
Boot Console Handler Using Remote Power-On Using Remote Power-On The J6000 workstation has a remote power-on feature that allows you to power up and shut down your workstation remotely through the RS232 port. The RS232 receive line is monitored by the system board Remote Power Controller (RPC).
Boot Console Handler Using Remote Power-On 2. Press any key. You will then see the message: Boot terminated The Main Menu of the boot console appears. 3. At the Main Menu prompt, type the following and press Enter: Main Menu: Enter command > service 4.
Boot Console Handler Setting the Fan Speed Setting the Fan Speed There are two fan speed settings available on the J6000 workstation. The RackMount fan speed is used for J6000s that are installed in a rack. The DeskSide fan speed is used for J6000s that are used as desk-side systems. These fan speeds are set using the Boot Console Handler (bch). To set the fan speeds, follow the procedures discussed in this section.
Boot Console Handler Setting the Fan Speed 3. Enter the following command at the Configuration Menu prompt: Configuration Menu: Enter command > FanChoice DeskSide 4.
Boot Console Handler Initial System Loader (ISL) Environment Initial System Loader (ISL) Environment The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL environment also provides an offline platform to execute optional diagnostic and utility programs from a boot device when HP-UX does not load.
Boot Console Handler Initial System Loader (ISL) Environment ISL User Commands The following commands that are available in the ISL environment allow you to display and modify the boot characteristics of the system. • help - lists ISL command menu and available utilities. • display - displays the boot and console paths in Stable Storage and the current setting of the ISL Boot Flags. • primpath - modifies the primary boot path entry in Stable Storage.
Boot Console Handler Initial System Loader (ISL) Environment 120 Chapter 4
5 Block Diagram This chapter contains the block diagram for the J6000 workstation’s system board and PCI board.
Block Diagram System Board and PCI Board System Board and PCI Board Figure 5-1.
A Regulatory Statements This Appendix contains electromagnetic compatibility information and optical and acoustical statements.
Regulatory Statements A A A A 124 Appendix A
Regulatory Statements Electromagnetic Compatibility Electromagnetic Compatibility Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules and the Canadian Department of Communications. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Regulatory Statements Electromagnetic Compatibility VCCI Statement for Class A Products Korea RRL Statement for Class A Product Taiwan Class A Warning 126 Appendix A
Regulatory Statements Optical and Acoustical Statements Optical and Acoustical Statements Visible LED Statement The LEDs on this product are classified as “Class 1 LED Product” in accordance with EN 60825-1. Laser Safety Statement for a Class 1 Laser Product The CD-ROM mass-storage system is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Regulatory Statements Optical and Acoustical Statements 128 Appendix A
B Specifications This appendix lists the environmental and electrical specifications for the HP VISUALIZE J6000 workstations.
Specifications Environmental Specifications Environmental Specifications Altitude Operating: 0–10,000 ft (0–3,000 m) @ 0 to +45˚ C Non-operating: 15,000 ft (0–4,500 m) @ –40 to +70˚ C DC Magnetic Field Interference Operating: <1 Gauss at surface of product Non-operating: <2 milli Gauss @ 7 feet Electromagnetic Interference (EMI) Emissions: FCC Class A CISPR A Electrostatic Discharge Air discharge: 8kV Contact discharge: 4kV Temperature Operating: 0 to +45˚ C Non-operating: –40 to +70˚ C H
Specifications Environmental Specifications Shock Operating: 20g at 3ms, 1/2 sine in normal axis with no hard errors Non-operating: 80g at 3ms, 1/2 sine, normal axis Vibration Operating random: 0.21 Grms, 5–500 Hz Swept sine survival: 0.5 g peak, 5–500 Hz Random survival: 2.
Specifications Electrical Specifications Electrical Specifications Input Power J6000 AC Frequency: 47–63 Hz Maximum Power Input: 715 Watts Maximum Current: 7.4–6.2 Amps AC at 100–120VAC 3.7–3.
C SCSI Connections This appendix provides information about connecting SCSI (Small Computer System Interface) devices to an HP VISUALIZE J6000 workstation.
SCSI Connections Appendix Overview Appendix Overview This appendix contains the following main sections: • SCSI Bus Differences • SCSI Restrictions • SCSI Bus Length Constraints • Assigning SCSI Device IDs • Connecting to the SCSI Ports NOTE 134 When attaching external SCSI devices, be sure to terminate the last device on the external SCSI bus. The J6000 does not require external SCSI termination if no external SCSI devices are connected.
SCSI Connections SCSI Bus Differences SCSI Bus Differences A SCSI (Small Computer Systems Interface) bus is an IEEE standard bus for connecting a workstation to internal and external SCSI devices running at different speeds. There may be one device connected to the external SCSI port, or several SCSI devices may be daisy-chained together and connected to the external SCSI port. Examples of these SCSI devices are 4 mm DDS-format tape drives, CD ROM drives, and hard disk drives.
SCSI Connections SCSI Restrictions SCSI Restrictions This section describes the SCSI restrictions that apply to the J6000 workstations in the following areas: • Cables • Terminators • SCSI configuration constraints NOTE The J6000 SCSI bus supports only 7 narrow SCSI devices because address 7 is reserved by the system. Similarly, the SCSI bus supports only 15 wide SCSI devices because address 7 is reserved by the system.
SCSI Connections SCSI Restrictions SCSI Configuration Constraints The number of SCSI devices per bus is limited (see Table C-1 earlier in this appendix). Before adding another SCSI device, determine if the system can support the additional device.
SCSI Connections SCSI Bus Length Constraints SCSI Bus Length Constraints This section discusses SCSI bus lengths constraints for the SE and LVD SCSI devices. SE SCSI Bus Length When the J6000 external SCSI bus is used in single-ended (SE) mode, the maximum cable length for an SE SCSI bus is 3 meters. NOTE When calculating the total SE SCSI cable/bus/trace length used externally, remember to account for cables connecting external devices together as well as the bus length internal to those devices.
SCSI Connections Assigning SCSI Device IDs Assigning SCSI Device IDs Before assigning a SCSI device ID to a new SCSI device, you need to determine which SCSI device IDs are available. To view the SCSI IDs already in use, type the following command at the prompt and press [Enter]: /usr/sbin/ioscan -f After a few moments, the ioscan utility lists all of the I/O devices it could find.
SCSI Connections Assigning SCSI Device IDs Assigning External SCSI Device IDs You can determine which SCSI devices are currently in use by looking under the H/W Path heading in the output from the ioscan command. The entry 10/0/15/0 is the built-in SCSI bus. For devices connected to the built-in SCSI bus, such as disks, the number between the two decimals and after the third “/” in the hardware path specifies the SCSI ID for that device. For example, a hardware path of 10/0/15/0.2.
D Related Documentation This appendix lists the part numbers and titles of documents related to the HP VISUALIZE J6000 workstations.
Related Documentation Additional Documentation Additional Documentation Site Preparation Guide • A5990-90005 – Site Preparation Guide HP VISUALIZE J6000 Workstations and Multiple System Configurations Installation Poster and Getting Started Guide • A5990-90000 - QuikInstall Poster HP VISUALIZE J6000 Workstation • A5990-90020 - Getting Started Guide HP VISUALIZE J6000 Workstation Parts and Replacement Guide • A5990-90060 - Parts and Replacement Guide HP VISUALIZE J6000 Workstation 142 Appendix D
