6.5 HP StoreAll 8200/9300 Storage Administrator Guide
Configuring chassis entitlements
Entitlements must be entered for the applicable devices in your configuration (servers, storage,
chassis). This information includes the hardware-related information (product name, serial number,
and product number) and the IP address or host name of the device. When entering entitlements,
remember that:
• The device must be present in the cluster.
• You must enter entitlements for each device individually.
• The Chassis selection only applies to the 9730 and X9720.
• The Customer Entered Serial Number and Customer Entered Product Number fields are required
entries. This information is used by HP Support for warranty checks. These numbers are located
on the information tag attached to the front panel of the hardware. Or, you can reuse the
values that display in the Serial Number and Product Number fields (where are automatically
discovered by the StoreAll OS software).
To configure entitlements:
1. Select Cluster Configuration in the upper Navigator and then select Phone Home in the lower
Navigator.
2. Expand Phone Home in the lower Navigator and then select either Chassis, Servers, or Storage.
The current entitlements for the device type you selected displays in the GUI.
3. To configure Entitlements, select a device and click Modify to open the dialog box for that
type of device.
To use the CLI to configure entitlements, see the ibrix_phonehome command in the HP StoreAll
OS CLI Reference Guide for more information.
Discovering devices
With StoreAll OS 6.5 or later and HP IRS 7.0.8 or later, you can discover devices using HP IRS.
See “Discovering devices using HP IRS” (page 25). If you want to manage devices using HP SIM,
you must also discover devices using HP SIM. See “Discovering devices using HP SIM” (page 27)
Discovering devices using HP IRS
Table 2 (page 25) identifies which devices you should manually discover using HP IRS.
NOTE: You should only discover hardware devices independently and not by the Fusion Manager
IP. Meaning, when discovering devices from IRS, you must specify all the devices (based on the
hardware support list in Table 2 (page 25)) that are part of the StoreAll cluster and then discover
each of those IP address from IRS. Discovery from IRS that specifies the FM IP will not work correctly.
Table 2 Hardware to manually discover in HP IRS
ChassisStorageServerProduct name
YNYStoreAll 9730
YNot supportedYIBRIX X9720
NAYYStoreAll 9320
NANot supportedYStoreAll 9300
NANYStoreAll 8800
NANot supportedYStoreAll 8200
To discover devices using HP IRS:
1. Access the HP IRS user interface by opening a web browser and entering the following URL
(where CMS is the server running HP IRS): https://<CMS>:7096.
Configuring HP Insight Remote Support on StoreAll systems 25