6.0 HP X9320 Network Storage System Administrator Guide (AW542-96009, December 2011)

Performing the upgrade......................................................................................................83
After the upgrade..............................................................................................................84
Offline upgrades for X9000 Software 5.5.x to 6.0......................................................................84
Automatic upgrade procedure.............................................................................................85
Performing the upgrade..................................................................................................85
After the upgrade..........................................................................................................86
Manual upgrade procedure................................................................................................87
Preparing for the upgrade..............................................................................................87
Saving the node configuration........................................................................................88
Performing the upgrade..................................................................................................89
Restoring the node configuration.....................................................................................89
Completing the upgrade................................................................................................89
Upgrading Linux X9000 clients.................................................................................................90
Installing a minor kernel update on Linux clients.....................................................................91
Troubleshooting upgrade issues................................................................................................91
Automatic upgrade............................................................................................................91
Manual upgrade...............................................................................................................92
Node is not registered with the cluster network .....................................................................92
File system unmount issues...................................................................................................93
13 Licensing...............................................................................................94
Viewing license terms..............................................................................................................94
Retrieving a license key...........................................................................................................94
Using AutoPass to retrieve and install permanent license keys........................................................94
14 Upgrading firmware................................................................................95
Upgradable firmware..............................................................................................................95
Downloading MSA2000 G2/G3 firmware................................................................................95
Installing firmware upgrades....................................................................................................95
15 Troubleshooting......................................................................................96
Collecting information for HP Support with Ibrix Collect...............................................................96
Collecting logs..................................................................................................................96
Downloading the archive file...............................................................................................97
Deleting the archive file......................................................................................................97
Configuring Ibrix Collect.....................................................................................................98
Viewing data collection information......................................................................................99
Adding/deleting commands or logs in the XML file................................................................99
Viewing software version numbers............................................................................................99
Troubleshooting specific issues................................................................................................100
Software services.............................................................................................................100
Failover..........................................................................................................................100
Windows X9000 clients...................................................................................................101
Synchronizing information on file serving nodes and the configuration database...........................101
16 Replacing components...........................................................................102
Customer replaceable components..........................................................................................102
Hot-pluggable and non-hot-pluggable components...............................................................102
Returning the defective component.....................................................................................102
Parts-only warranty service................................................................................................102
Required tools.................................................................................................................102
Additional documentation.................................................................................................103
Replacing a system board......................................................................................................103
Replacing a NIC adapter......................................................................................................104
17 Recovering a file serving node................................................................105
Starting the recovery.............................................................................................................105
6 Contents