6.2.4 HP StoreAll Storage Release Notes (AW549-96071, April 2013)

3. To verify your installation of the credentials, list the credentials by entering the following
command:
hpsp_credmgmt --get-cred -s couplet:couplet/* --output-sl
The command displays the credentials for your system. Your output would differ from the
following example to reflect your system configuration:
10.125.2.221|monitor|!monitor|couplet:couplet/array/500c0ff1390c0000/mgmtport_b/ro
10.125.2.221|manage|!manage|couplet:couplet/array/500c0ff1390c0000/mgmtport_b/rw
10.125.2.220|monitor|!monitor|couplet:couplet/array/500c0ff1390c0000/mgmtport_a/ro
10.125.2.220|manage|!manage|couplet:couplet/array/500c0ff1390c0000/mgmtport_a/rw
• Hardware monitoring will continue to show a storage cluster in a DEGRADED state when an MSA
snapshot LUN is removed due to the reserve LUN getting full or the user removing the block
snapshot from a StoreAll 9320 Storage platform. To resolve this issue, stop the monitoring process
via the /etc/init.d/hpspmon stop command. The monitoring process will be restarted
automatically and will reset the statuses.
• Issues with just the StoreAll 9320 Storage Platform:
If an MSA I/O module is MISSING the status of its sensors (Capacitor, Temp) will appear
as UNKNOWN. After the I/O module is replaced there is a period of one minute during
◦
which status for all sensors in the array is unavailable. The statuses will be corrected in the
next monitoring polling cycle.
◦ If there is a hardware event involving a fan in a D2700 drive enclosure then the location of
the fan will incorrectly state that it is part of the enclosure’s power supply. The fan is a separate
FRU in the D2700 drive enclosure.
◦ Disconnected SAS cables between D2700 small form factor drive enclosures are not detected
by the hardware. Monitoring software will not report lack of redundancy in connectivity to
drive enclosures that are connected behind the first drive enclosure. If the customer restarts
the other storage controller that has access to the enclosure or removes the other cable to the
enclosure loss of access to storage will occur.
◦ Spurious failure indications and potential system crashes can occur if storage controller or
hard drive firmware is flashed while monitoring is active. Run the hpspmonControl
--pause command on both servers in the couplet before performing the flash operation.
Then, run the hpspmonControl --resume command on both servers in the couplet after
the flash operation is complete.
◦ Disconnecting the cable from the HBA to an MSA or rebooting one or both of the MSA
storage controllers while hardware monitoring is active can result in unexpected hardware
events.
◦ Port monitoring of the HP SC08Ge HBA (3GB) is not functional when the HP SNMP agents
are not running.
• On an IBRIX X9720 or StoreAll 9730 Storage Platform, when a blade is reseated in the C7000
chassis, the On-Board Administrator (OA) might allow the blade to be manually powered on
Workarounds 19