6.3 HP StoreAll Storage Release Notes (TA768-96086, April 2013)

Terminate the ibrix_aj_ command, which is mentioned in the output, by pressing Y to continue
with the upgrade.
• The Firmware Management Tool is sometimes unable to update the firmware for a 9720 or 9730
SAS switch when the hpsp_fmt -f chassis command is entered.
When the issue occurs, the hpsp_fmt -f chassis command displays a “Skipped flashing of
this switch” message as shown in the output of the command from the 9720:
Device :SAS_SWITCH_BAY_4
Status :Flash Not Attempted
Code :0x104D
ERROR :Flash not attempted for SAS switch
SAS_SWITCH_BAY_4 : Flash operation has failed
for
Peer switch in interconnect bay 3. Skipped
flashing of this switch
In this output, the peer switch in interconnect bay 3 is the victim switch.
To resolve the issue:
1. Make sure that the affected switch has a working peer SAS switch.
2. Find the Onboard Administrator (OA) IP address by running the following command:
hpsp_chassis_info -o
3. Connect to OA as user exds with the OA IP address you found in the previous step. For
example: ssh exds@172.16.1.1
4. To find the victim SAS switches, run the “show interconnect list” command:
show interconnect list
The following is the command’s output.
◦ Output on the 9720:
The command displays the following:
Bay Interconnect Type Manufacturer Power Health UID Management IP
--- ----------------- -------------------- ------- --------- ---
---------------
1 Ethernet HP On OK Off 10.20.4.3
2 Ethernet HP On OK Off 10.20.4.4
3 SAS HP On OK Off 10.20.4.5
4 SAS HP On OK Off 10.20.4.6
5 [Absent]
6 [Absent]
7 [Absent]
8 [Absent]
Totals: 4 interconnect modules installed, 4 powered on.
◦ Output on the 9730:
The command displays the following:
Bay Interconnect Type Manufacturer Power Health UID Management IP
--- ----------------- -------------------- ------- --------- ---
---------------
1 Ethernet HP On OK Off 10.20.10.112
2 Ethernet HP On OK Off 10.20.10.113
3 [Absent]
4 [Absent]
5 SAS HP On OK Off 10.20.10.115
6 SAS HP On OK Off 10.20.10.116
7 SAS HP On OK Off 10.20.10.117
8 SAS HP On OK Off 10.20.10.118
Totals: 6 interconnect modules installed, 6 powered on.
5. Connect to the down SAS interconnect by entering the following command:
connect interconnect <victim SAS interconnect bay number>
For example switch 3 shown in the output for the 9720 is the victim SAS interconnect:
connect interconnect 3
8 Workarounds