HP Storage Platform Firmware Management Tool for StoreAll User Guide

Suggested action
1. Retry the operation.
2. If this does not solve the problem, the error might be due to a NIC driver version mismatch.
In this case, reboot the server node (by following the server failover steps given in the
Administrator Guide) and retry the operation.
Any server component Flash failed with Error: 0x1040
Error Message: Flash failed for device: <component> : operation timed out; check log file
/var/log/hp/platform/fmt/firmware.log for more information.
FMT timed out while flashing the reported component. In this case, the smart component might still
be working on the flash operation.
Suggested action
1. Get the smart component filename:
a. Search for the reported component name in the file:
/etc/opt/hp/platform/firmware/Repository.xml
b. Get the associated filename from the XML element <filename>file-name</
filename>.
2. Check to see if the smart component is still running by using the command:
# ps –aef | grep <smart-component-filename>
If it is running, wait till completion by periodically checking the above command.
3. Issue a flash recommendation operation for the component to see if the flash has succeeded,
using the command:
# hpsp_fmt –fr –c <component>
If not, retry the flash operation.
Flash operation of NIC failed with Error: 0x1011
Error Message: Flash failed for HP NC553i 10Gb 2-port FlexFabric Converged Network Adapter
using <smart-component>. Check log files (/var/log/hp/platform/fmt/firmware.log and
/var/cpq/Component.log) for further information.
On some of the G7 servers, this issue happens because the older NIC version 3.102.517.701 is
not being effective after its update.
Suggested action
1. Reboot the server (by following the FSN failover steps given in the StoreAll Administrator
Guide) and retry the operation.
2. If the issue still exists, cycle power the server (by following the FSN failover steps given in the
StoreAll Administrator Guide) and retry the operation.
IBRIX X9720 storage components
Any storage component flash failed with Error: 0x1040
Error Message: Flash failed for device: <component> : operation timed out; check log file
/var/log/hp/platform/fmt/firmware.log for more information.
FMT timed out while flashing the reported component. In this case, the smart component might still
be working on the flash operation.
Suggested action
1. Get the smart component filename:
IBRIX X9720 storage components 83