HP P9000 Command View Advanced Edition Suite Software 7.4.0-00 Administrator Guide (web) (TB581-96325, December 2012)

Table Of Contents
SolutionProblem and causeNo.
If 10 minutes have passed since the stop request, and
the Tiered Storage Manager server is still not stopping,
execute the following command:
In Windows:
installation-folder-for-Tiered-Storage-
Manager-server\bin\htsmserver forcestop
In Linux:
installation-directory-for-Tiered-Stor-
age-Manager-server/bin/htsmserver
forcestop
Perform the operation again through a user who has
administrator permissions for the OS.
PROBLEM: The Tiered Storage
Manager server has not stopped.
CAUSE: Possible causes are as
follows:
An error occurred in the Tiered
Storage Manager server during
processing to stop it.
The user who attempted the oper-
ation does not have administrator
permissions.
2
Administrator Guide (Web Version) 283