HP P9000 Command View Advanced Edition Suite Software 7.4.0-00 Administrator Guide (web) (TB581-96325, December 2012)

Table Of Contents
installation-folder-for-Common-Component\CC\web\containers\
DeviceManagerWebService
If you are using the Oracle JDK, the DeviceManagerWebService.log file is overwritten each time
it is output. We recommend saving the file by using a different name after the file is output.
Acquiring a thread dump of the HBase Storage Mgmt Common Service (Linux)
To acquire a thread dump of HBase Storage Mgmt Common Service, execute the kill command,
and then restart the P9000 Command View AE Suite product services.
Operations to complete in advance
If you are using Oracle JDK, switch it to the JDK bundled with P9000 Command View AE Suite.
To acquire a thread dump of HBase Storage Mgmt Common Service:
1. Execute the following command:
# kill -3 PID
PID is a process ID written in the installation-directory-for-Common-Component/
CC/web/containers/HiCommand/logs/cjstdout.log file.
Multiple process IDs are written to the cjstdout.log file. Specify the last process ID written
to the file.
2. Stop the P9000 Command View AE Suite product services.
installation-directory-for-Common-Component/bin/hcmdssrv -stop
3. Start the P9000 Command View AE Suite product services.
installation-directory-for-Common-Component/bin/hcmdssrv -start
The javacorexxx.xxxx.txt file is output to
installation-directory-for-Common-Component/CC/web/containers/HiCommand.
Acquiring a thread dump of the HCS Device Manager Web Service (Linux)
To acquire a thread dump of HCS Device Manager Web Service, execute the kill command, and
then restart the P9000 Command View AE Suite product services.
Operations to complete in advance
If you are using Oracle JDK, switch it to the JDK bundled with P9000 Command View AE Suite.
To acquire a thread dump of HCS Device Manager Web Service:
1. Execute the following command:
# kill -3 PID
PID is a process ID written in the installation-directory-for-Common-Component/
CC/web/containers/DeviceManagerWebService/logs/cjstdout.log file.
Multiple process IDs are written to the cjstdout.log file. Specify the last process ID written
to the file.
2. Stop the P9000 Command View AE Suite product services.
installation-directory-for-Common-Component/bin/hcmdssrv -stop
Troubleshooting296