HP XP P9000 Command View Advanced Edition Suite Software 7.6.1-00 Administrator Guide (Web Version)

NOTE:
• Device Manager sends email only once when an alert is issued. If the Device Manager server fails
to send an email, the same email will not be sent again. Information on an alert and email address
of the intended destination of this email, are output to the Device Manager trace log file.
• If the Device Manager server service stops before the Device Manager server sends an email about
an alert, the email will not be sent. In this case, even if the Device Manager server service is started
again, the Device Manager server will not send the email that has not been sent. After the Device
Manager server service is started again, execute the GetAlerts command from the CLI or use
the alert management function from the GUI, to make sure that actions have been taken for every
alert.
• When you create environments or perform maintenance on storage systems that have already
been registered in the Device Manager server, the storage systems might generate a lot of alerts.
HP recommends that you disable the email notification function beforehand by specifying false
for the server.mail.enabled property of the Device Manager server.
Related topics
• Changing Device Manager server properties, page 344
• server.mail.enabled, page 351
Setting up the SMTP server
Set up your SMTP server so that the Device Manager can connect to it.
Make sure that you specify the authentication methods in the SMTP server that you use. The Device
Manager server supports the following SMTP authentication methods: LOGIN or PLAIN.
NOTE:
• When there are multiple SMTP authentication methods that the SMTP server specifies, the Device
Manager server selects an authentication method (LOGIN or PLAIN in that priority order), and
then sends an email. If LOGIN or PLAIN is not specified, the Device Manager server will send an
email without using the SMTP authentication.
• If SMTP authentication is disabled on the SMTP server, even if the setting is enabled on the Device
Manager server, the Device Manager server will send an email without using SMTP authentication.
Registering recipients of email alerts
Use the Device Manager GUI to set an email destination user.
The conditions required for email destination users are shown below. Emails with the same contents
are sent to the users who meet these conditions.
• The resource groups that correspond to the target storage systems are assigned.
• Modify is set as the role in Device Manager for the assigned resource group.
• An email address is registered in the profile for the user.
This setting is necessary if user accounts have been registered in P9000 Command View AE Suite
products. If user accounts are managed by an external authorization server, register, on the ex-
ternal authorization server, the user email addresses to be notified.
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