HP XP P9000 Command View Advanced Edition Suite Software 7.6.1-00 Administrator Guide (Web Version)

Countermeasure
Restore a backed up database.
Related topics:
Restoring databases, page 203
How to troubleshoot problems on a host
This section describes how to troubleshoot problems that occur due to Device Manager agent.
The HiScan command cannot add host information to the Device Manager server
If the HiScan command fails to add host information to the Device Manager server and causes an
error message to be output, take the action appropriate for the cause.
Cause
If the KAIC22019-E error message is output:
Possible causes of the error are as follows:
The LUN path to the volume managed by the Device Manager recognized by the host has
been disabled, possibly due to a lost connection.
This problem might occur if a host recognizes 100 or more LUs that are managed by Device
Manager.
If the KAIC22009-E, KAIC22014-E, or KAIC22048-E error message is output:
This problem might occur if a host recognizes 100 or more LUs that are managed by Device
Manager.
Countermeasure
If the LUN path to a volume that is managed by Device Manager and is recognized by the host is
disabled:
Either restore the disabled LUN path, or change the OS settings so that the disabled LUN path is
no longer recognized.
If the number of LUs that are managed by Device Manager and are recognized by the host exceeds
100:
Change the host settings so that the host can manage 100 or more LUs per host.
Related topics:
Settings required for a host to manage 100 or more LUs, page 232
A communication error occurs, and the processing of other P9000 Command View AE Suite
products stops
If processing of another P9000 Command View AE Suite product stops due to a communication error,
wait a few minutes and then restart the processing.
Cause
Another P9000 Command View AE Suite product might have attempted to access the Device Manager
agent either immediately after the installation of the Device Manager agent was complete, or
immediately after the Device Manager agent services started.
Administrator Guide (Web Version) 281