HP XP P9000 Command View Advanced Edition Suite Software 7.6.1-00 Administrator Guide (Web Version)

Countermeasure
Wait a few minutes, and then retry the operation.
Two copies of HBase Agent are displayed in the Programs and Features window
In a Windows environment, two instances of HBase Agent are sometimes displayed in the Programs
and Features windows on machines where the Device Manager agent or Hitachi Dynamic Link
Manager is installed. If two instances of HBase Agent are displayed, execute the hbsa_util command
to delete the registry entries and files for the Device Manager agent.
Related topics:
• Deleting the Device Manager agent's registry entries and files (hbsa_util command), page 240
HBase Agent is displayed in the Programs and Features window
In a Windows environment, HBase Agent sometimes remains in the Programs and Features window
after uninstalling both the Device Manager agent and Hitachi Dynamic Link Manager. If HBase Agent
remains, execute the hbsa_util command to delete the registry entries and files for the Device
Manager agent.
Related topics:
• Deleting the Device Manager agent's registry entries and files (hbsa_util command), page 240
JavaVM terminates abnormally
In a Windows (x64 or IPF) environment, if JavaVM terminates abnormally, edit the Server.cmd file.
Cause
Another program linked with Device Manager might be frequently accessing the Device Manager
agent that is running.
Countermeasure
To edit the Server.cmd file:
1. Open the Server.cmd file with a text editor. The location of this file is as follows:
installation-folder-for-Device-Manager-agent\agent\bin\Server.cmd
2. Add -Djava.compiler=NONE as a Java startup option.
The following shows an example of editing the Server.cmd file:
..java -Dalet.msglang -Djava.compiler=NONE %1 %2 -classpath ...
An OutOfMemory error occurs on a host, and after a while the host stops responding
An OutOfMemory error sometimes occurs on a host when, for example, a host is refreshed. In this
kind of case, if after a while the host stops responding, take the action appropriate for the cause.
Troubleshooting282