HP XP P9000 Command View Advanced Edition Suite Software 7.6.1-00 CLI Reference Guide

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Description and recommended actionProblem

CAUSE: In Windows, if the configuration definition file in the system

folder (the folder represented by the %windir% environment

variable) satisfies both of the following conditions, an error occurs

during a host refresh operation:

• The HORCM_MON parameter is not defined.

• The HORCM_CMD parameter is defined.

SOLUTION: Take one of the following actions, and then re-execute

the command.

• Define the HORCM_MON parameter in the configuration definition

file.

• Change the configuration definition file name to a name other

than horcminstance-number.conf.

• Delete the configuration definition file.

If an attempt to refresh the host that

centrally manages copy pairs is

performed, the following message is

displayed and the attempt fails:

[KAIC07792-E] An attempt to

acquire pair volume

information on the host

"host-name" has failed. Error

details: "error-detail".

CAUSE: The user who executed the command might not be able

to use any storage systems due to the following causes:

• The storage systems are not registered in Device Manager.

• There is no storage system for which the user who executed the

command has Modify or higher permissions.

SOLUTION: Check the following:

• The storage systems are registered in Device Manager.

• The user group to which the user who executed the command

belongs has been assigned the role necessary for the operation.

The following execution result is

displayed when the

RefreshStorageArrays command is

executed:

RESPONSE:

(Command completed; no data

returned)

CAUSE: The settings of JRE do not allow using JSSE.

SOLUTION: Add the following line to the

JRE-installation-destination/lib/security/

java.security file:

ssl.SocketFactory.provider=com.sun.net.

ssl.internal.ssl.SSLSocketFactoryImpl

An error occurs if SSL communication is

used in AIX.

SOLUTION: Change the command prompt settings as follows:

• Change the font to Lucida Console.

• Run chcp 1252 from the command line.

If the Windows locale is set to French,

numeric values in the command execution

results are displayed incorrectly.

If an HTTP status code other than 401 or 413 is output, wait a while and then retry the operation.

If the error occurs even after you retry the operation, contact the HP Technical Support.