HP XP P9000 Command View Advanced Edition Suite Software 7.6.1-02 Release Notes (TB581-96399, March 2014)

Take the following actions to correct the problem:
• Check the instance number and service number that are being used for the RAID Manager or for
the P9000 RAID Manager. For a host that is run by the Device Manager agent, use a number in
the range specified in the following properties of the server.properties file:*
◦ Instance number: server.agent.rm.temporaryInstance
◦ Service number: server.agent.rm.temporaryPort
* The property file of the Device Manager agent
If the operating system that runs the Device Manager agent is Windows Server 2008 or a later
version, the operating system might be using the service number. If so, change the service number.
• Check that the command device recognized by the pair management server is available.
Registering Solaris hosts in Device Manager agent
If the operating system of a host managed by the Device Manager agent is Solaris, make sure that
the number of LUs that the host recognizes does not exceed 256 per port. Also, make sure that the
LUNs are in the range from 0 to 255.
Using Internet Explorer 11.0
When you click a button or shortcut on the screen to open a new tab or new window, an extra blank
window or transitional window might be displayed at the same time. In such a case, close the
unnecessary window.
If this issue occurs repeatedly, create a new Windows user account, and then use the new user account
to operate the browser.
Storage device virtualization tasks
If a storage device virtualization task does not complete, volumes of an external storage system may
remain allocated to an internal storage system.
If you execute another storage device virtualization task for the allocated volumes, the attempt generates
the error KAIC15001-E.
In such a case, virtualize the storage devices by using one of the following methods:
• GUI operation (unallocation followed by virtualization)
Perform either of the following operations, and then retry the volume virtualization task:
◦ Delete the paths that are assigned to the external volume.
◦ Create new paths by selecting ports other than ports of either the internal storage system or
the external storage system.
• GUI operation (virtualization via volume discovery)
Virtualize the storage devices as follows: in the Virtualize Volumes dialog box, under External,
select Search new systems/volumes by port scan.
• Non-GUI operation
Use the CLI to execute the AddExternalArrayGroup command.◦
◦ Use Element Manager, HP XP P9000 Remote Web Console, or HP XP Remote Web Console.
The number of external parity groups selected to be unvirtualized
If you select a large number of external parity groups to be unvirtualized, and submit an Unvirtualize
task, the processing to register the task might take several minutes.
Important considerations 11