HP P9000 for Compatible FlashCopy Mirroring User Guide (AV400-96388, October 2011)

4. Acute
The larger the number becomes, the more the message becomes important. The SVP reports all
SIMs related to Compatible FlashCopy operations. All SIMs are stored on the SVP for use by HP
personnel. The SIMs reported to the zSeries and S/390 host are logged in the SYS1.LOGREC
dataset of the host operating system. Each time a SIM is generated, the amber Message LED on
the control panel (under the Ready and Alarm LEDs) turns on as an additional alert for the user.
The Remote Web Console computer also displays the SIMs to provide an additional source of
notification for the user.
For further information on SIM reporting, please contact HP Technical Support.
The following figure shows a typical 32-byte SIM from the storage system.
Figure 39 Typical SIM showing reference code and SIM type
SIMs are displayed on the host console by reference code (RC) and severity. The six-digit RC
(composed of bytes 22, 23, and 13) identifies the possible error and determines the severity. The
SIM type (byte 28) indicates the component that experienced the error.
The following table shows the DKC SIM (byte 28 = F1) related to BC Z operations.
Table 63 SIM
DescriptionsImportance levelReference Code
SSB23SSB22
Copying process of Compatible FlashCopy ends abnormally. Internally
the relationship becomes suspended by failure and the T-VOL becomes
inaccessible.
Moderate2x4B
• “x” indicates the last digit of the T-VOL’s CU number (0x0 to 0xF).
• “SSB13” indicates the T-VOL’s LDEV number.
The Compatible FlashCopy relationship is automatically withdrawn and
the T-VOL becomes inaccessible because the power supply was turned
on while the shared memory volatilized.
ModerateE547
Calling the HP Support Center
If you need to call the HP Support Center, make sure to provide as much information about the
problem as possible, including:
• The circumstances surrounding the error or failure.
• The exact content of any error messages displayed on the host system(s).
• The exact content of any error messages displayed by Remote Web Console.
• The Remote Web Console configuration information (use the FD Dump Tool).
• The service information messages (SIMs), including reference codes and severity levels,
displayed by Remote Web Console.
104 Troubleshooting