HP P9000 Provisioning for Mainframe Systems User Guide (AV400-96369, October 2011)

Causes and Solutions
Causes and Solutions
Problems
Problems
Causes:
• Zero data in the THP V-VOL cannot be discarded from Remote Web
Console because the THP V-VOL does not meet conditions for
releasing pages in a THP V-VOL.
Solutions:
• Make sure that the THP V-VOL meets the conditions described in
(page 68).
Cannot discard zero data in a THP V-VOL.
Causes:
• Pages of the THP V-VOL are not released because the process of
discarding zero data was interrupted.
Solutions:
• Make sure that the THP V-VOL meets the conditions described in
(page 68).
The THP V-VOL cannot be released though
zero data in the THP V-VOL is discarded.
Causes:
• The pool is full.
Solutions:
Cannot release the Protection attribute of the
THP V-VOLs.
• Add pool-VOLs to the pool to increase the free space in the pool.
See (page 62).
• After performing above solutions, release the Protection attribute of
the THP V-VOLs using the Data Retention window of Remote Web
Console (if the Data Retention is installed).
Causes:
• Pool usage level exceeds the threshold.
Solutions:
• Add pool-VOLs to the pool to increase the free space in the pool.
See (page 62).
SIM code such as 620XXX, 622XXX, 625000
or 626XXX was issued.
If you are unable to solve a problem using the above suggestions, or if you encounter a problem
not listed, please contact the HP Technical Support.
If an error occurs during the operations, the error code and error message appear in the error
message dialog box. For more information about error messages, see HP P9000 Remote Web
Console Messages.
Troubleshooting provisioning while using RAID Manager
If an error occurs while operating Data Retention or Thin Provisioning Z while using RAID Manager,
you might identify the cause of the error by referring to the log appearing on the RAID Manager
window or the RAID Manager operation log file. The RAID Manager operation log file is stored
in the following directory.
/HORCM/log*/curlog/horcmlog_HOST/horcm.log
where
• * is the instance number.
• HOST is the host name.
The following is an example of a log entry in the RAID Manager window.
Troubleshooting provisioning while using RAID Manager 73