Hitachi Dynamic Link Manager Software Users Guide for Windows (7.6)

Notes on Windows
We recommend that you install Windows and HDLM on an internal host
disk. If you install them on an HDLM management-target disk, the
following problems might occur:
¢
You might not be able to store the OS crash-dump and error
information on the disk.
¢
After removing HDLM, some files might not be deleted correctly.
When restoring a Windows system disk from a backup, restore the disk to
a single-path configuration.
After restoring the disk, confirm that HDLM is running properly, and then
change to a multi-path configuration.
If the size of the Path system environment variable is 1024 bytes or
more, the HDLM manager might not be able to start. When the HDLM
manager fails to start, the following message is output to the Windows
event log (system):
Source: Service Control Manager
Type: Error
Event ID: 7000
Description: DLMManager service could not be started for the
following reason: The service did not respond to the start
request or control request within the specified period.
If the HDLM manager fails to start, delete all unnecessary character
strings in the path so that the size of the Path system environment
variable is 1024 bytes or less:
For Windows Server 2003 (excluding the x86 edition) , Windows Server
2008 (excluding the x86 edition) , or Windows Server 2012:
Windows-installation-drive:\Program Files (x86)\Common Files
\Hitachi
Windows-installation-drive:\Program Files (x86)\HDVM\HBaseAgent
\bin
Windows-installation-drive:\Program Files (x86)\HDVM\HBaseAgent
\util\bin
HDLM-installation-folder\bin
HDLM-installation-folder\lib
For other versions of Windows:
Windows-installation-drive:\Program Files\Common Files\Hitachi
Windows-installation-drive:\Program Files\HDVM\HBaseAgent\bin
Windows-installation-drive:\Program Files\HDVM\HBaseAgent\util
\bin
HDLM-installation-folder\bin
HDLM-installation-folder\lib
For Windows Server 2003 SP1 and Windows Server 2003 R2 (with no
service pack), if you do not want to use one of the above methods, you
can use a Microsoft hotfix to start the HDLM manager. For details about
Creating an HDLM Environment
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Hitachi Dynamic Link Manager User Guide for Windows
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