Owner's Manual
Table Of Contents
- Get started
- Load media and paper basics
- Connect your printer
- Printer management tools
- Web Services
- Copy and scan
- Fax
- Send a fax
- Receive a fax
- Set up phone book contacts
- Change fax settings
- Fax and digital phone services
- Fax on Voice over Internet Protocol
- Use reports
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Case H: Shared voice/fax line with computer modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Test fax setup
- Set up faxing (parallel phone systems)
- Manage cartridges
- Solve a problem
- Get help from the HP Smart app
- Get help from the printer control panel
- Get help in this guide
- Understand printer reports
- Solve Web Services problems
- Maintain the printer
- Restore original factory defaults and settings
- HP support
- HP EcoSolutions (HP and the Environment)
- Technical information
- Specifications
- Regulatory notices
- Regulatory Model Number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Power cord instructions
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- European Union and United Kingdom Regulatory Notice
- Products with wireless functionality
- Visual display workplaces statement for Germany
- Notice to users of the U.S. telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the German telephone network
- Australia wired fax statement
- Regulatory information for wireless products
- Environmental product stewardship program
- HP tips for reducing environmental impact
- Eco-Tips
- Paper
- Plastics
- European Union Commission Regulation 1275/2008
- Safety data sheets
- Chemical substances
- EPEAT
- SEPA Ecolabel User Information (China)
- Recycling program
- HP inkjet supplies recycling program
- Battery disposal in Taiwan
- California Perchlorate Material Notice
- European Union Battery Directive
- Battery notice for Brazil
- Power consumption
- China Energy Label for Printer, Fax and Copier
- Disposal of waste equipment by users
- Waste disposal for Brazil
- The Table of Hazardous Substances/Elements and their Content (China)
- Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey)
- Restriction of hazardous substance (India)
- Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
- Index
Clear a print carriage jam
Remove any objects, such as paper, that are blocking the print carriage.
NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing
jammed paper from inside the printer.
Learn how to avoid paper jams
To help avoid paper jams, follow these guidelines.
● Do not place too much paper in the printer trays. For information on tray capacity, see Specications.
● Remove printed papers from the output tray frequently.
● Make sure that you are printing with paper that is not wrinkled, folded, or damaged.
● Prevent curled or wrinkled paper by storing all unused paper at in a resealable bag.
● Do not use paper that is too thick or too thin for the printer.
● Make sure that the trays are loaded correctly and are not too full. For more information, see Load paper.
● Ensure that paper loaded in the input tray lays at and the edges are not bent or torn.
● Do not mix dierent paper types and paper sizes in the input tray; the entire stack of paper in the input
tray must be the same size and type.
● Do not force paper too far inside the input tray.
● If you are printing on both sides of a page, do not print highly saturated images on light weight paper.
● Use paper types that are recommended for the printer.
● If the printer is about to run out of paper, allow the printer to run out of paper rst, and then add paper.
Do not load paper when the printer is printing.
● When removing the input tray, it is recommended to remove the tray completely from the printer to
make sure no paper is stuck at the rear of the tray. You might need to check the opening in the printer
where the tray was, and reach into the gap to remove any paper.
Solve paper-feed problems
What kind of problem are you having?
● Paper is not picked up from a tray
– Make sure paper is loaded in the tray. For more information, see Load paper. Fan the paper before
loading.
– Make sure the paper-width guides are set to the correct markings in the tray for the paper size you
are loading. Also make sure the paper guides are snug, but not tight, against the stack.
142 Chapter 10 Solve a problem ENWW