Owner's Manual
Table Of Contents
- Get started
- Load media and paper basics
- Connect your printer
- Printer management tools
- Web Services
- Copy and scan
- Fax
- Send a fax
- Receive a fax
- Set up phone book contacts
- Change fax settings
- Fax and digital phone services
- Fax on Voice over Internet Protocol
- Use reports
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Case H: Shared voice/fax line with computer modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Test fax setup
- Set up faxing (parallel phone systems)
- Manage cartridges
- Solve a problem
- Get help from the HP Smart app
- Get help from the printer control panel
- Get help in this guide
- Understand printer reports
- Solve Web Services problems
- Maintain the printer
- Restore original factory defaults and settings
- HP support
- HP EcoSolutions (HP and the Environment)
- Technical information
- Specifications
- Regulatory notices
- Regulatory Model Number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Power cord instructions
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- European Union and United Kingdom Regulatory Notice
- Products with wireless functionality
- Visual display workplaces statement for Germany
- Notice to users of the U.S. telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the German telephone network
- Australia wired fax statement
- Regulatory information for wireless products
- Environmental product stewardship program
- HP tips for reducing environmental impact
- Eco-Tips
- Paper
- Plastics
- European Union Commission Regulation 1275/2008
- Safety data sheets
- Chemical substances
- EPEAT
- SEPA Ecolabel User Information (China)
- Recycling program
- HP inkjet supplies recycling program
- Battery disposal in Taiwan
- California Perchlorate Material Notice
- European Union Battery Directive
- Battery notice for Brazil
- Power consumption
- China Energy Label for Printer, Fax and Copier
- Disposal of waste equipment by users
- Waste disposal for Brazil
- The Table of Hazardous Substances/Elements and their Content (China)
- Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey)
- Restriction of hazardous substance (India)
- Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
- Index
c. In the printer software, click Print, Scan, & Fax and then click Maintain Your Printer to access the
Printer Toolbox.
d. Click Clean Printheads on the Device Services tab. Follow the onscreen instructions.
2. Make sure you are using original HP cartridges.
3. Check the printer software to make sure you have selected the appropriate paper type from the Media
drop-down list and print quality from the Quality Settings drop-down list.
● In the printer software, click Print, Scan, & Fax and then click Set Preferences to access the print
properties.
4. Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see
Check the estimated ink levels. If the cartridges are low on ink, consider replacing them.
5. Align the printhead.
To align the printhead from the printer software
NOTE: Aligning the printhead ensures the high-quality output. The printhead does not have to be
realigned when cartridges are replaced.
a. Load letter or A4 unused plain white paper into the input tray.
b. Open the HP printer software. For more information, see Open the HP printer software (Windows).
c. In the printer software, click Print, Scan, & Fax, and then click Maintain Your Printer to access the
Printer Toolbox.
d. In Printer Toolbox, click Align Printheads on the Device Services tab. The printer prints an
alignment sheet.
6. Print a diagnostics page if the cartridges are not low on ink.
To print a diagnostics page from the printer software
a. Load Letter, A4, or Legal unused plain white paper into the input tray.
b. Open the HP printer software. For more information, see Open the HP printer software (Windows).
c. In the printer software, click Print, Scan, & Fax, and then click Maintain Your Printer to access the
printer toolbox.
d. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page.
7. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in
the color and black boxes, or no ink in portions of the boxes, then automatically clean the printhead.
8. If cleaning the printhead does not solve the problem, contact HP support. Go to hp.com/support. This
website provides information and utilities that can help you correct many common printer problems. If
prompted, select your country/region, and then click All HP Contacts for information on calling for
technical support.
ENWW Get help in this guide 149