Owner's Manual
Table Of Contents
- Get started
- Load media and paper basics
- Connect your printer
- Printer management tools
- Web Services
- Copy and scan
- Fax
- Send a fax
- Receive a fax
- Set up phone book contacts
- Change fax settings
- Fax and digital phone services
- Fax on Voice over Internet Protocol
- Use reports
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Case H: Shared voice/fax line with computer modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Test fax setup
- Set up faxing (parallel phone systems)
- Manage cartridges
- Solve a problem
- Get help from the HP Smart app
- Get help from the printer control panel
- Get help in this guide
- Understand printer reports
- Solve Web Services problems
- Maintain the printer
- Restore original factory defaults and settings
- HP support
- HP EcoSolutions (HP and the Environment)
- Technical information
- Specifications
- Regulatory notices
- Regulatory Model Number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Power cord instructions
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- European Union and United Kingdom Regulatory Notice
- Products with wireless functionality
- Visual display workplaces statement for Germany
- Notice to users of the U.S. telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the German telephone network
- Australia wired fax statement
- Regulatory information for wireless products
- Environmental product stewardship program
- HP tips for reducing environmental impact
- Eco-Tips
- Paper
- Plastics
- European Union Commission Regulation 1275/2008
- Safety data sheets
- Chemical substances
- EPEAT
- SEPA Ecolabel User Information (China)
- Recycling program
- HP inkjet supplies recycling program
- Battery disposal in Taiwan
- California Perchlorate Material Notice
- European Union Battery Directive
- Battery notice for Brazil
- Power consumption
- China Energy Label for Printer, Fax and Copier
- Disposal of waste equipment by users
- Waste disposal for Brazil
- The Table of Hazardous Substances/Elements and their Content (China)
- Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey)
- Restriction of hazardous substance (India)
- Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
- Index
You can also send the fax using monitor dialing. This enables you to listen to the phone line as you dial.
You can set the pace of your dialing and respond to prompts as you dial.
● The number you entered when sending the fax is not in the proper format or the receiving fax machine is
having problems. To check this, try calling the fax number from a telephone and listen for fax tones. If
you cannot hear fax tones, the receiving fax machine might not be turned on or connected, or a voice
mail service could be interfering with the recipient's phone line. You can also ask the recipient to check
the receiving fax machine for any problems.
Fax tones are recorded on my answering machine
● When you have an answering machine on the same phone line you use for fax calls, try connecting the
answering machine directly to the printer. If you do not connect the answering machine as
recommended, fax tones might be recorded on your answering machine.
● Make sure the printer is set to receive faxes automatically and that the Rings to Answer setting is
correct. The number of rings to answer for the printer should be greater than the number of rings to
answer for the answering machine. If the answering machine and the printer are set to the same
number of rings to answer, both devices answer the call and fax tones are recorded on the answering
machine.
● Set your answering machine to a low number of rings and the printer to answer in the maximum number
of rings supported. (The maximum number of rings varies by country/region.) In this setup, the
answering machine answers the call and the printer monitors the line. If the printer detects fax tones,
the printer receives the fax. If the call is a voice call, the answering machine records the incoming
message.
The computer cannot receive faxes (HP Digital Fax)
● The computer selected to receive faxes is turned o. Make sure the computer selected to receive faxes is
switched on at all times.
● Dierent computers are congured for setup and receiving faxes and one of them may be switched o. If
the computer receiving faxes is dierent from the one used for setup, both computers should be
switched on at all times.
● HP Digital Fax is not activated or the computer is not congured to receive faxes. Activate HP Digital Fax
and make sure the computer is congured to receive faxes.
Network and connection issues
What do you want to do?
●
Fix wireless connection
●
Fix Wi-Fi Direct connection
●
Fix Ethernet connection
Fix wireless connection
Choose one of the following troubleshooting options.
● Restore network settings and reconnect the printer. See Restore original factory defaults and settings.
● Check the network conguration or print the wireless test report to assist in diagnosing network
connection issues.
158 Chapter 10 Solve a problem ENWW