Owner's Manual
Table Of Contents
- Get started
- Load media and paper basics
- Connect your printer
- Printer management tools
- Web Services
- Copy and scan
- Fax
- Send a fax
- Receive a fax
- Set up phone book contacts
- Change fax settings
- Fax and digital phone services
- Fax on Voice over Internet Protocol
- Use reports
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Case H: Shared voice/fax line with computer modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Test fax setup
- Set up faxing (parallel phone systems)
- Manage cartridges
- Solve a problem
- Get help from the HP Smart app
- Get help from the printer control panel
- Get help in this guide
- Understand printer reports
- Solve Web Services problems
- Maintain the printer
- Restore original factory defaults and settings
- HP support
- HP EcoSolutions (HP and the Environment)
- Technical information
- Specifications
- Regulatory notices
- Regulatory Model Number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Power cord instructions
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- European Union and United Kingdom Regulatory Notice
- Products with wireless functionality
- Visual display workplaces statement for Germany
- Notice to users of the U.S. telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the German telephone network
- Australia wired fax statement
- Regulatory information for wireless products
- Environmental product stewardship program
- HP tips for reducing environmental impact
- Eco-Tips
- Paper
- Plastics
- European Union Commission Regulation 1275/2008
- Safety data sheets
- Chemical substances
- EPEAT
- SEPA Ecolabel User Information (China)
- Recycling program
- HP inkjet supplies recycling program
- Battery disposal in Taiwan
- California Perchlorate Material Notice
- European Union Battery Directive
- Battery notice for Brazil
- Power consumption
- China Energy Label for Printer, Fax and Copier
- Disposal of waste equipment by users
- Waste disposal for Brazil
- The Table of Hazardous Substances/Elements and their Content (China)
- Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey)
- Restriction of hazardous substance (India)
- Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
- Index
Printhead alignment fails
● If the alignment process fails, make sure you have loaded unused, plain white paper into the input tray.
If you have colored paper loaded in the input tray when you align the printhead, the alignment fails.
● If the alignment process fails repeatedly, you may need to clean the printhead, or you might have a
defective sensor. To clean the printhead, see Maintain the printhead and cartridges.
● If cleaning the printhead does not solve the problem, contact HP support. Go to hp.com/support. This
website provides information and utilities that can help you correct many common printer problems. If
prompted, select your country/region, and then click All HP Contacts for information on calling for
technical support.
Resolve printer failure
Complete the following steps to resolve printer failure problems:
1. Press (the Power button) to turn o the printer.
2. Unplug the power cord, and then plug in the power cord again.
3. Press (the Power button) to turn on the printer.
If this problem persists, write down the error code provided in the message, and then contact HP support. For
more information about contacting HP support, see HP support.
160 Chapter 10 Solve a problem ENWW